Kent · Heat pump installation
Air Source Heat Pumps in Westenhanger
Looking for air source heat pumps in Westenhanger? We diagnose first, fix the price and book the work around you, finishing with proper records.
- Questions about where the outdoor unit can go
- Plans to switch to electric heating with a heat pump
- Planning and permitted development questions
About our air source heat pumps in Westenhanger
We begin with a room-by-room heat loss survey. It shows how much heat each room needs on a cold day so the system is sized to match. Sizing by rule of thumb isn’t good enough. We’re often asked to deal with replacing a combi boiler with a heat pump and finding a place for the outdoor unit, across homes heated by oil, LPG or gas, radiator systems and underfloor heating.
Older and listed homes in villages like Westenhanger need extra care, because permitted development does not apply within the grounds of a listed building, so consent comes first.
Think of the paperwork as the system’s health record: what was fitted or found, what was done and when. It makes the next visit quicker and any warranty question simpler, so keep it safe.
- Where
- Westenhanger (CT21)
- Wider area
- Kent
- Typical price
- Air-to-water £8,000–£16,000 before any grant (0% VAT for homes)
- Replies
- We reply the same working day
- Quotes
- A fixed price before work begins
- Credentials
- NICEIC and F-Gas, MCS
- Phone
- 07833 053749
- Last updated
- 30 October 2026
Different systems, different jobs
Radiators and underfloor heating
Any radiator changes are set out in the quote, so the work is clear.
Air-to-air heat pumps
A £2,500 Boiler Upgrade Scheme grant is available for air-to-air only if it replaces the fossil-fuel heating and meets the full heating demand. It must be installed by an MCS certified installer and be in a home.
Also near Westenhanger
More services for Westenhanger
Your questions about air source heat pumps in Westenhanger
Does being near the sea make a difference to air source heat pumps in Westenhanger?
It can. Westenhanger is within about 3 miles of the coast, and salt air speeds up corrosion on outdoor units. We site outdoor units out of the worst of the sea wind where possible and can suggest models with corrosion protection where the manufacturer offers it.
Is Westenhanger within the area you cover?
Yes, smaller places are covered as well as towns. We are based in East Grinstead and plan each visit so the job can be finished in one trip where possible.
Can I get the Boiler Upgrade Scheme grant?
It depends on your home and the system. The scheme gives £7,500 for eligible air-to-water or ground source systems, and £2,500 for air-to-air only under strict conditions, and we check before you commit.
Can you look at a system you didn’t fit?
Yes. We work on systems fitted by other installers as well as our own from all the leading brands. Send us the make and model, and any records you have.
Do you work on all makes?
We install and work on the leading makes, including Mitsubishi Electric, Daikin, Fujitsu, Panasonic, Toshiba, LG, Samsung, Mitsubishi Heavy Industries and Hitachi. Send us the make and model if you have it.
Will I get records for the system?
Yes, always. New installations come with commissioning details, F-Gas records and warranty information, while repairs and services get a written note of what was found and done.
How quickly will you reply?
You’ll hear from us the same working day. For a breakdown that cannot wait, call our 24/7 emergency line.
When to call us in Westenhanger
Air-to-air systems interest people who want cooling in summer as well as heating. They heat rooms through wall, floor or ceiling units, and can cool them when it’s hot. Whether a grant applies depends on the scheme conditions.
Most people get in touch after spotting one of these:
- Ageing boilers that will need replacing
- Finding a place for the outdoor unit
- Checking whether planning permission is needed
If your home is listed, like Westenhanger Castle about 0.3 miles north-west, listed building consent comes before any heat pump work.
Before you book anyone
- What the manufacturer’s warranty covers and for how long
- The make and model of any parts or equipment being quoted
- Whether the quote is a fixed price
What a heat pump looks like in Westenhanger
Westenhanger is within about 3 miles of the coast. Coastal sites are worth mentioning at the survey, as salt air affects the outdoor unit and its fixings. Historic England lists about 3 buildings and structures within half a mile of the centre of Westenhanger, including Westenhanger Manor (grade I). For a heat pump, permitted development does not apply within the grounds of a listed building, and in a conservation area the outdoor unit can’t go on a wall or roof facing a road, so we check with the planning team at Folkestone and Hythe council, which normally handles Westenhanger where necessary. Valuation Office Agency council tax records date about 40% of homes in the Westenhanger area to the post-war years, 1945 to 1972, and about 88% of households live in detached or semi-detached houses, according to the last census (2021). Whether the walls and loft have been insulated makes a real difference to the heat pump size for homes of that period. Houses normally have space for an outdoor unit and a hot water cylinder.
Period properties close to All Saints Church can suit a heat pump, though insulation and any heritage protection are checked first.
Westenhanger is about 2 miles north-west of Hythe, in Kent. Our engineers cover Westenhanger for air source heat pumps and across the rest of Kent. Count every place we list in Kent and you reach 922, with Westenhanger on the list. Eastbourne, roughly 39 miles off, has its own page on this site.
Jobs in CT21 are looked at, quoted and booked the same way as anywhere else. Close to Westenhanger, our area also takes in Newingreen (1 mile south), Berwick (1 mile south), Pedlinge (1 mile south-east), Lympne (1 mile south-west) and Sandling (1 mile east). Further out, we also cover Ashford (8 miles north-west), Canterbury (13 miles north), Dover (12 miles east) and Folkestone (6 miles east).
Local landmarks in Westenhanger
Locally, jobs take us to houses, flats and workplaces close to Brockhill Park Performing Arts College, Sandling Park and The Royal Oak Public House, among other places. There’s a railway station in Westenhanger itself: Westenhanger station. Other landmarks nearby include Hythe Museum (2.5 miles south-east) and Royal Victoria Hospital (5.8 miles east). Green spaces nearby include Hatch Park and Tolsford Hill.
After we have gone
Looking after it is simple, and it makes the next visit easier:
- Don’t block radiators or indoor units with furniture
- Avoid switching the heat pump on and off often
- Seal draughts where you can
Handover includes the controls and how to get the best from a heat pump. Steady running suits a heat pump better than switching on and off, and we’ll explain the settings for your home.
Keep radiators and indoor units unobstructed so the heat can get into the room.
How it works
Think of the visit in three stages: look, put right and sign off. First comes a careful look at the system or the space, then we do the work, and finally everything is tested, recorded and explained. The middle part takes longest, which takes from a couple of days to around a week, depending on the system and how much of the heating changes. For a village like Westenhanger, tell us about narrow lanes, gates and parking when you book.
- We start with your plans and the property.
- The survey checks heat loss, emitters, hot water and the outdoor unit position.
- We explain which type of heat pump suits the home and whether a grant could apply.
- Installation follows on the agreed dates.
- After commissioning, you get the MCS certificate and a handover.
How to prepare
- Mention any managing agent or landlord rules we need to follow
- Keep pets out of the rooms we are working in
- Have the make and model of any existing unit to hand
How to get a quote
Photos are the fastest route to a quote: the room or the existing unit, the outside wall or roof where the outdoor unit sits or would go, and the label on any existing unit. Add the address and what you’d like done, and many jobs can be priced from that.
Related advice
A customer’s words
“Excellent service from start to finish. Two wall-mounted units installed in our home. Clean, tidy work: they protected all the floors and left no mess. The systems work brilliantly. Would highly recommend.”
Sarah M., East Grinstead