Greater London · Heat pump installation

Heat pump installation in Westbourne, Greater London

For air source heat pumps in Westbourne, one call is all it takes: diagnosis, fixed price, work and sign-off. An F-Gas certified company, NICEIC approved, on Checkatrade.

  • Radiators that may be too small for a heat pump
  • Ageing boilers that will need replacing
  • Wanting to stop using oil, LPG or gas for heating

Air source heat pumps in Westbourne

Air source heat pumps in Westbourne, done properly

Many air source heat pumps can be installed as permitted development in England, without a planning application. Conditions include a maximum outdoor unit size of 1.5 m³, compliance with MCS 020(a), use for more than cooling alone and a site outside the curtilage of a listed building. We look at the planning position for your home during the survey. The work covers hot water cylinders, air-to-air heat pumps and underfloor heating, and the jobs we see most are checking whether planning permission is needed and working out whether radiators need upsizing.

A terrace in Westbourne shares walls with its neighbours, which helps keep heat in, provided the outdoor unit can sit somewhere that passes the MCS noise check.

Aftercare is simple, and most of it is in the manual: clear space around the outdoor unit, the cleaning the manual describes and a service at the recommended interval. It also keeps you on the right side of any warranty terms that ask for servicing.

Where
Westbourne (W2, W11, W9)
Wider area
Greater London
Approvals
F-Gas certified, NICEIC approved, MCS
Price
Fixed, in writing
Prices
Air-to-water £8,000–£16,000 before any grant (0% VAT for homes)
Call
07833 053749
Last updated
30 October 2026

Air source heat pumps in Westbourne: the local picture

About 59% of homes in Westbourne and the neighbourhoods around it were built before 1919, according to Valuation Office Agency council tax records, and about 88% of households live in flats, according to Census 2021 figures. In older homes, the heat loss calculation is especially important, as solid walls and draughts change the size of heat pump needed. In flats, space for an outdoor unit and a cylinder can be limited, and the lease and freeholder come into it, so air-to-air is sometimes the better fit. London homes can be short of space for an outdoor unit and cylinder, which affects the choice of heat pump.

Historic houses such as Kensington Palace, about 0.8 miles south-east, are a reminder that listed homes need consent before a heat pump goes in.

Westbourne is about 1 mile north of Kensington, in Greater London. Anywhere in W2, our engineers can take on air source heat pumps. Across Greater London, we cover 764 places, and Westbourne is one of them.

Not far from Westbourne, a recent job of ours was on East Hill, Wandsworth (SW18), about 4 miles south: installing a Daikin wall-mounted unit in the open-plan living area.

Postcode districts we cover here: W2, W11 and W9. Being close to the A404 and A4206, Westbourne is simple for us to get to. Close by, we work in Westbourne Green (1 mile north-east), Bayswater (1 mile south), Little Venice (1 mile north-east), Maida Vale (1 mile north) and Paddington Green (1 mile east). We also work in nearby towns such as London (5 miles east), St Pancras (3 miles east), Shoreditch (5 miles east) and Walthamstow (9 miles north-east).

Around Westbourne

We fit and service air conditioning in homes and premises around Maida Vale School, Abdus Salam Library and Westminster Academy and the streets around them. You’ll also find Emslie Horniman's Pleasance (0.8 miles north-west) and Cock and Bottle pub (less than half a mile south-west). The closest station to Westbourne is London Paddington station, about 0.8 miles east. A little further out are Paddington General Hospital (0.5 miles north) and Greek Orthodox Cathedral Treasury Museum (within half a mile south-east). Open spaces near Westbourne include Campden Hill and Greville Place nature reserve.

Map of Westbourne © OpenStreetMap contributors

Westbourne questions

Does the Boiler Upgrade Scheme cover homes in Westbourne?

Yes, if the home and the heat pump meet the scheme’s rules: Westbourne is in England, where it applies. Air-to-water and ground source systems attract £7,500. Air-to-air gets £2,500, but only where it takes over from fossil-fuel heating and covers the whole home’s heating demand. You don’t apply yourself: the MCS certified installer does, which is us.

Can I have air conditioning in a flat in Westbourne?

Often, yes, but the lease and the freeholder typically have a say. We look at where the outdoor unit could go, such as a balcony, flat roof or rear wall, and write it up for the freeholder or agent.

Do you work in Westbourne?

Yes. Our area takes in London and the counties of the South East, and that includes Westbourne.

Do you work on commercial properties?

Yes. From a single let flat to offices, shops and public buildings, we work the same way: a look first, a fixed-price quote and written records.

Do you work on all makes?

We install and work on the leading makes, from Mitsubishi Electric, Daikin and Fujitsu to Panasonic, Toshiba, LG, Samsung, Mitsubishi Heavy Industries and Hitachi. Send us the make and model if you have it.

How much time does a heat pump install need?

As a guide, it takes a few days for most air-to-water installations, with air-to-air systems often quicker. The programme is planned to keep time without heating short and agreed before any work starts.

Will my radiators work with a heat pump?

That depends on the room’s heat loss and the radiator’s size. We check them all during the survey, so the quote covers any changes.

Signs you need air source heat pumps in Westbourne

Some homes heated by electric heaters or storage heaters consider a heat pump instead. The survey tells you whether it’s practical and what’s involved, and we explain the grant position for your home.

If any of these sounds familiar, it’s worth a diagnosis:

  • Comparing heat pump types
  • Wanting to stop using oil, LPG or gas for heating
  • Ageing boilers that will need replacing

Homeowners near London Paddington station often ask whether a heat pump can take over from the boiler, and the heat loss survey answers that.

What to look for in a quote

  • Whether the company is F-Gas certified, and whether you can check it
  • What paperwork you will receive afterwards
  • Whether the quote shows VAT clearly

How to choose an air conditioning engineer

What we do, step by step

Protection comes first: sheets over the floor and any furniture nearby, and we ask before moving anything. Then the electrics are made safe and the work begins. The work on site takes a few days for most air-to-water installations, with air-to-air systems often quicker, and we clear up before we go. If your building in Westbourne has a managing agent, a concierge or sign-in rules, mention them when you book.

  1. First we find out about the property, the heating you have now and what you are hoping for.
  2. A heat loss survey works out how much heat each room needs, and we look at the radiators, the cylinder space and where the outdoor unit could go.
  3. A fixed-price quote follows, setting out the system, any grant that applies and the VAT.
  4. The outdoor unit, the indoor equipment and the controls are installed and connected.
  5. We commission the heat pump, complete the MCS paperwork and talk you through the controls.

How to prepare

  • Make sure we can reach the outdoor unit, or where it will go
  • Clear the space around the indoor unit, or where it will go
  • Let us know where the consumer unit is

How to get a quote

To help us quote: the address and the type of property, a few pictures, the make and model of any existing system and anything you’ve noticed, such as an error code or a noise. Once you have those, phone 07833 053749 or drop us a line.

Ask for a quote

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Why act early in Westbourne

A heat pump sized without a proper heat loss survey can struggle in cold weather or run inefficiently. Doing the survey properly from the start avoids that. Allow time for any approvals your building in Westbourne needs.

No two properties are the same, so each one gets its own fixed-price quote. The equipment, how we reach it, the route between units and the work needed all make a difference.

Why book with us

  • Listed on Checkatrade
  • Leading brands including Daikin, Mitsubishi Electric and Fujitsu
  • Warranty terms set out brand by brand
  • A reply the same working day

Take a look at what air conditioning costs or how to check a contractor.

Looking after it afterwards

Think of this as the after-treatment advice, short and simple:

  • Store the MCS certificate and warranty documents together
  • Book a yearly service
  • Leave space around the outdoor unit

Now and then in cold weather, the outdoor unit defrosts itself. It may give off steam or sound different for a few minutes, and that’s normal.

Book a service every year. Your manufacturer’s warranty terms may say something about servicing.

What a customer said

“Very professional from the initial survey through to installation. The engineer explained everything clearly and the quote was exactly what we paid. Would not hesitate to recommend AirCon Doctor.”

David W., Haywards Heath

F-Gas certified companyRefrigerant work done and recorded properly
NICEIC approvedElectrical work certified
MCS certifiedHeat pump installations
Checkatrade memberVetted trade directory
24/7 emergency lineBased in East Grinstead