Surrey · Heat pump installation
Heat pump installation in West End, Surrey
Looking for air source heat pumps in West End? We look at the job first, give you a fixed-price quote and do the work at a time that suits you, finishing with proper records.
- Choosing between air-to-water and air-to-air
- No space for a hot water cylinder
- Plans to switch to electric heating with a heat pump
FAQs for West End
Is West End within the area you cover?
We do. Villages and hamlets get the same service as the bigger towns. Visits to smaller places are planned so the engineer arrives with what the job needs.
Is a heat pump in West End permitted development?
It depends on the property. Around 16 listed entries sit within 0.5 miles of central West End. On a house, an air source heat pump can often go ahead under permitted development, with an outdoor unit of no more than 1.5 cubic metres and an installation that meets MCS 020(a), which includes a noise check. Those rights don’t reach the grounds of a listed building, and conservation areas rule out walls or roofs facing a road. If that might affect you, we ask the local planning authority (for West End, usually Surrey Heath council).
How quickly will you reply?
You will hear from us the same working day. For a breakdown that can’t wait, call our 24/7 emergency line.
Can you come out in an emergency?
Yes. For anything urgent, such as a system failing in a server room or water leaking from a unit, ring our 24/7 line and we’ll agree what happens next.
Why does F-Gas certification matter?
Certification shows a business is approved to work on systems that hold F gas refrigerant. That is not optional: it’s required by law, and we hold it.
Which brands do you work with?
We install and work on the leading makes, from Mitsubishi Electric, Daikin and Fujitsu to Panasonic, Toshiba, LG, Samsung, Mitsubishi Heavy Industries and Hitachi. Tell us the make and model and we’ll take it from there.
Are my radiators big enough for a heat pump?
We find out during the survey. Where a radiator is already large enough, it stays and any changes are in the quote.
Air source heat pumps for homes and businesses in West End
Air source heat pumps collect heat from outdoor air and bring it inside with electricity running the compressor and fans. The technology is close to air conditioning, which is why we install both and the Energy Saving Trust notes that air-to-air heat pumps are sometimes referred to as air conditioning. The work covers homes heated by oil, LPG or gas, hot water cylinders and air-to-water heat pumps, and the jobs we see most are plans to switch to electric heating with a heat pump and questions about the Boiler Upgrade Scheme.
Cottages and older homes near West End can lose heat faster, so a proper heat loss calculation matters. Sometimes insulation first is the better investment.
Warranty periods vary by brand and by product. Daikin, for example, gives a standard 2 years on split air conditioning, with longer extensions only on its air-to-water heat pumps. For any other brand, we explain the manufacturer’s terms on your quote.
- Location
- West End (GU24)
- Wider area
- Surrey
- Certified
- NICEIC approved, F-Gas certified, MCS
- Quote
- Fixed after a survey or pictures
- Costs
- £8,000–£16,000 (0% VAT on homes), before the grant
- Telephone
- 07833 053749
- Updated
- 30 October 2026
How the job changes from property to property
Air-to-air heat pumps
The £2,500 grant for air-to-air applies only when the system replaces the fossil-fuel heating and covers the whole home’s demand. It also has to be fitted by an MCS certified installer, in a home.
The Boiler Upgrade Scheme
Not every home qualifies and we confirm it before anything is agreed.
Air source heat pumps in West End: the local picture
About 81% of households live in detached or semi-detached houses, according to the last census (2021). Houses typically have space for an outdoor unit and a hot water cylinder.
Sizing comes from the heat each room loses on a cold day, not from the size of the old boiler.
West End is about 3 miles north-west of Woking, in Surrey. Homes and businesses alike in West End, we can help with air source heat pumps. We reply to enquiries the same working day, and there’s a 24/7 emergency line. Our area takes in 395 places across Surrey, large and small. You can also see our page for Guildford, roughly 7 miles from West End.
Our nearest recent job to West End was on Goldsworth Road, Woking (GU21), about 3 miles south-east: installing a Daikin Perfera wall-mounted unit in the open-plan living area.
You’ll find streets such as High Street, Church Road and Sefton Close, each of them within reach. Our working area takes in GU24 in full. We also cover Lucas Green (1 mile south-west), Donkey Town (1 mile west), Penny Pot (1 mile east), Bisley (1 mile south) and Castle Green (1 mile east). We also work in nearby towns such as Guildford (7 miles south-east), Woking (3 miles south-east), Camberley (4 miles west) and Farnham (11 miles south-west).
Near you in West End
We fit and service air conditioning in homes and premises around Brentmoor Heath and Gordon's School and the streets around them. West End’s nearest station is Brookwood station, roughly 2.4 miles south of the centre. Well-known places in the area include Chobham Museum (1.6 miles north-east) and Brookwood Hospital (1.8 miles south-east). The countryside around West End includes Brookwood Lye.
Places near West End
What else we do in West End
What happens on the day
Wherever the system can be run before we leave, we run it and check it in operation. Then we explain what was done and answer your questions, and anything that needs attention later is pointed out. All told, the work takes from a couple of days to around a week, depending on the system and how much of the heating changes. Photos of the existing unit and its label help with repairs and servicing near West End.
- We find out about your home and the heating you have now.
- A heat loss survey is carried out, room by room.
- From those figures we size the heat pump and decide on radiators, cylinder and outdoor position.
- You get a fixed price, with any grant and the VAT set out.
- Installation, commissioning and MCS registration complete the job.
Preparing for the visit
- Unlock any gate, garage or side passage we need
- Tell us about parking and loading
- Keep pets and children away from the work area
Ask for a quote
For a fixed-price quote, call us on 07833 053749 or fill in the contact form with the address and a few details about the rooms or units involved. Photos help a lot. We reply to enquiries the same working day.
Related advice
What we’re called out for in West End
When a home is being extended or renovated, it’s a good moment to look at heat pumps. It’s simpler to plan radiators, pipework and a cylinder while the builders are in.
Reasons to give us a call include:
- Choosing between air-to-water and air-to-air
- Questions about listed buildings or conservation areas
- Plans to switch to electric heating with a heat pump
Live in one of the older houses around Holy Trinity? Expect the survey to look closely at heat loss and at the building’s planning status.
Before you book anyone
- Whether the quote shows VAT clearly
- What happens if the job turns out to be different on the day
- If the quote is based on a survey, photos or a diagnosis
Landlords, agents and facilities managers
Keeping records across a portfolio is half the battle. Each visit is written up, with F-Gas records wherever refrigerant work is involved, ready for a tenant, a buyer or an inspection.
For anyone managing more than one building, we can quote and plan the work across all of them. Every address has its own paperwork, so each one has its own history.
What a customer said
“Office air con broke down in the July heatwave. Called at 8am, engineer was here by noon and fixed within 2 hours. Brilliant emergency response. They now hold the service contract for the whole building.”
James T., Crawley, office manager