Greater London · Heat pump installation
Heat pump installation in West End, Greater London
We cover West End for MCS certified installation of air source heat pumps for heating and hot water, with the Boiler Upgrade Scheme grant applied for. Diagnosis first, a fixed price and proper paperwork when we finish.
- Checking whether planning permission is needed
- Plans to switch to electric heating with a heat pump
- Checking emitters for a heat pump
What the work involves, system by system
VAT on heat pumps
Please treat this as general guidance rather than tax advice.
Air-to-water heat pumps
Air-to-water systems take heat from the air and put it into your central heating and hot water. It replaces the boiler as the main heat source and we install it to MCS standards.
Air source heat pumps for homes and businesses in West End
For an air-to-water heat pump, the price is £8,000–£16,000 (0% VAT on homes), before the grant. In England and Wales, the Boiler Upgrade Scheme offers a £7,500 grant towards an eligible air-to-water installation and the installer makes the application. Eligibility depends on the property, so we confirm it before anything is agreed. If the problem is checking whether planning permission is needed and a boiler that’s getting old, we can help.
A terrace in West End shares walls with its neighbours, which helps keep heat in, provided the outdoor unit can sit somewhere that passes the MCS noise check.
Think of the paperwork as the system’s health record: what was fitted or found, what was done and when. If anything goes wrong later, it helps the next engineer and the manufacturer, so keep it safe.
- Location
- West End (W1F, W1D, W1T)
- Region
- Greater London
- Enquiries
- On the working day you ask
- Pricing
- A fixed-price quote up front
- Guide price
- Air-to-water £8,000–£16,000 before any grant (0% VAT for homes)
- Accreditations
- NICEIC and F-Gas, MCS
- Call
- 07833 053749
- Checked
- 30 October 2026
Places near West End
Other services in West End
Homes in West End and heat pumps
VOA council tax data put about 49% of homes across West End and its surrounding area before 1919, and the 2021 Census found about 96% of households live in flats. Period properties can still suit a heat pump, but the design has to start from accurate heat loss figures. In flats, space for an outdoor unit and a cylinder can be limited, and the lease and freeholder come into it, so air-to-air is sometimes the better fit. In London, outside space and the rules for flats often decide which kind of heat pump suits.
For a home near Tottenham Court Road station, the survey looks at whether an air-to-water or air-to-air heat pump suits better.
West End is about 1 mile east of City of Westminster, in Greater London. Wherever you are in the W1F postcode area, our engineers can take on air source heat pumps. West End is one of 764 places in Greater London we cover for homes and businesses.
Not far from West End, a recent job of ours was on East Hill, Wandsworth (SW18), about 5 miles south-west: installing a Daikin wall-mounted unit in the open-plan living area.
That includes properties on Duck Lane, Drury Lane and Bridle Lane and the roads around them. We work across the W1F, W1D and W1T postcode area and the roads nearby. Close by, we work in Seven Dials (1 mile east), St Giles (1 mile north-east), Soho (1 mile west), Chinatown (1 mile south-west) and Covent Garden (1 mile east). We also work in nearby towns such as Kensington (3 miles west), Walthamstow (7 miles north-east), Whitechapel (3 miles east) and Hampstead (4 miles north-west).
Around West End
Around West End, our work takes us to homes and businesses near LSE Shaw Library, Brewdog pub and St Anne's Churchyard. Nearby too are Harris Westminster Sixth Form (1 mile south) and LITE Regal International School (0.7 miles west). There’s a railway station in West End itself: Tottenham Court Road station. Other landmarks nearby include St Paul's Hospital (within half a mile north-east) and Leverian collection (under half a mile south). Not far away are St. James's Park Lake and Barnsbury Wood.
FAQs for West End
Do I need permission to put air conditioning in my flat in West End?
In many cases, yes, once the lease and the building’s rules are checked. We look at where the outdoor unit could go, such as a balcony, flat roof or rear wall, and write it up for the freeholder or agent.
Can I fit a heat pump in West End without planning permission?
The answer turns on the property and where the outdoor unit would sit. Central West End sits inside the Seven Dials (Covent Garden) Conservation Area. The permitted development rules for heat pumps leave out listed buildings and stop outdoor units going on road-facing walls or roofs in conservation areas. Anything outside the rules needs an application, and we raise it with Westminster council, which is typically the planning authority for West End first.
What does F-Gas certified mean?
For refrigerant work, both the engineer and the company need the right F-gas credentials. Ask to see proof before you book anyone, and we’re happy to show ours.
Are you F-Gas certified?
AirCon Doctor is an F-Gas certified company, with NICEIC approval for electrical work and MCS certification for heat pumps. We are also Checkatrade members.
Is West End in your area?
Yes. We work in West End and the rest of Greater London, within the London and South East area we cover. To book, call us on 07833 053749 or write to us at info@aircondoctor.co.uk.
What’s the difference between air-to-water and air-to-air heat pumps?
Air-to-water heats radiators or underfloor heating and hot water; air-to-air heats rooms through indoor units and can cool them. With air-to-air, hot water needs another source, and we explain which suits your home.
Do I get paperwork after the visit?
Yes. You get a written record of each visit, including F-Gas records for any refrigerant work. Keep them with the manual and the warranty documents.
The process
We keep the work area tidy as we go, with sheets down and mess cleared as we go. If we need to drill through a wall, we agree the spot with you first. The visit takes a few days for most air-to-water installations, with air-to-air systems often quicker. A note on parking and access helps us plan a visit to West End.
- First, a chat about the property and your goals for the heating.
- The survey checks heat loss, emitters, hot water and the outdoor unit position.
- You get our view on the right type for the house, and on whether the Boiler Upgrade Scheme applies.
- Installation follows on the agreed dates.
- After commissioning, you get the MCS certificate and a handover.
Preparing for the visit
- Let us know where the consumer unit is
- Give us access to the outside wall, roof or yard where the outdoor unit sits
- Move furniture away from the wall where we’ll be working
Ask for a quote
Published ranges are a starting point; the quote is built on your property, because every property is different. After a look at the job, by photos or a survey, the price is fixed. To get going, call 07833 053749 or drop us a line.
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Why deal with it now?
Getting the sizing wrong causes problems that are hard to fix later. Doing the survey properly from the start avoids that. Booking in spring means a home or office in West End is ready before the first hot week.
The pipe route, the height of the units and how we reach them can all change the price. Each of those is built into the quote, and the price is fixed before work begins.
Why people in West End choose us
- Clear warranty information from the manufacturer
- Emergency calls taken 24/7
- Listed on Checkatrade
- MCS certified for heat pumps
Do you need air source heat pumps in West End?
People also ask about air-to-air heat pumps because they heat and cool. They warm rooms directly through indoor units and switch to cooling in warm weather. The grant only applies in some cases, so we check first.
Look out for these signs:
- Deciding which kind of heat pump suits the home
- Questions about the Boiler Upgrade Scheme
- Planning and permitted development questions
Benjamin Franklin House lies about 0.4 miles south. Owners of listed homes need consent before a heat pump is fitted, so it’s one of our first questions.
Before you book anyone
- If the quote is based on a survey, photos or a diagnosis
- Whether testing, commissioning and paperwork are included
- Whether the electrical work is done by a registered contractor, such as NICEIC approved
What a customer said
“Excellent service from start to finish. Two wall-mounted units installed in our home. Clean, tidy work: they protected all the floors and left no mess. The systems work brilliantly. Would highly recommend.”
Sarah M., East Grinstead