Greater London · Heat pump installation
Heat pump installers in Hampstead
F-Gas certified and NICEIC approved, we cover Hampstead for MCS certified installation of air source heat pumps for heating and hot water, with the Boiler Upgrade Scheme grant applied for. Fixed-price quotes and a 24/7 emergency line.
- Plans to switch to electric heating with a heat pump
- Checking eligibility for a heat pump grant
- Questions about listed buildings or conservation areas
What happens if it’s left?
A sudden boiler failure rarely leaves room to plan a heat pump properly. Planning ahead gives time for the heat loss survey, the design and the grant application before you need the heat. Consents in London blocks can take time, which is another reason to plan the job in Hampstead early.
Leaving a fault or an overdue service rarely makes the work cheaper. Faults and wear in a system tend to grow, and a struggling system uses more electricity to do less. If you are not sure what’s needed, give us a ring on 07833 053749 or email us and we will give you an honest view and a fixed price.
Why people in Hampstead choose us
- Listed on Checkatrade
- An F-Gas certified company, as the law requires
- We work on all the leading brands
- 24/7 emergency line for breakdowns
Take a look at what air conditioning costs and how to check a contractor.
Air source heat pumps for homes and businesses in Hampstead
Hot water from an air-to-water system is stored in a cylinder. If you have a combi boiler and no cylinder, the survey looks at where one could go. Air-to-air systems don’t heat hot water, so you will need another way to do that. The work covers underfloor heating, hot water cylinders and air-to-air heat pumps, and common reasons people get in touch are deciding on the outdoor unit position and an oil, LPG or gas boiler near the end of its life.
Terraced houses in a London area like Hampstead can suit a heat pump well, provided the outdoor unit can sit somewhere that passes the MCS noise check.
Warranty on the equipment is the manufacturer’s own, on the manufacturer’s terms, and we set them out on your quote. Each brand sets its own conditions, and we’re happy to talk you through them.
- Place
- Hampstead (NW3, NW6, NW11, N2)
- Wider area
- Greater London
- Prices
- Air-to-water £8,000–£16,000 before any grant (0% VAT for homes)
- Response
- On the working day you ask
- Pricing
- Fixed-price quote after a site survey
- Certified
- F-Gas certified, NICEIC approved, MCS
- Phone
- 07833 053749
- Reviewed
- 30 October 2026
Managing agents and facilities teams in Hampstead
Records are where property maintenance often slips. Every visit is written up, plus the F-Gas records where refrigerant is involved, ready for a tenant, a buyer or an inspection.
The F-gas rules share responsibility for leak checking between the equipment’s operator and the service technicians. In a let or managed building, it’s worth agreeing who that operator is and we’re happy to deal with whoever it is.
What the work involves, system by system
The Boiler Upgrade Scheme
In England and Wales, the Boiler Upgrade Scheme offers grants towards heat pumps: £7,500 for air-to-water and ground source, and £2,500 for air-to-air in limited cases. The installer applies.
Outdoor unit position and planning
Where the outdoor unit goes depends on airflow, access and the route into the house. We also consider neighbours and noise, as MCS 020(a) includes a noise check.
What happens on the day
We keep the work area tidy as we go, with dust sheets down and offcuts and packaging cleared up. Any holes, fixings or cable routes are agreed with you before we drill. The visit takes from a couple of days to around a week, depending on the system and how much of the heating changes. Before a visit in Hampstead, we ask where the van can stop and how we reach the outdoor unit.
- It starts with a conversation about the home, the existing heating and your plans.
- The survey measures heat loss room by room and looks at radiators, hot water and the best spot for the outdoor unit.
- The price comes back fixed and in writing, with the grant and VAT shown line by line.
- Installation covers the outdoor unit, the indoor connections and the controls.
- We commission the heat pump, complete the MCS paperwork and talk you through the controls.
How to prepare
- Clear a path to the units and the space around them
- Unlock any gate, garage or side passage we need
- Tell us about any building rules, permits or sign-in
Getting a quote
Photos are the fastest route to a quote: the inside and outside of the property where the work is, plus the rating plate of any unit already there. Tell us the address and what you need, and many jobs can be priced from that.
Related advice
Places near Hampstead
Also in Hampstead
Air source heat pumps around Hampstead
VOA council tax data put about 68% of homes in and around Hampstead before 1919, and the last census (2021) found about 84% of households live in flats. In older homes, the heat loss calculation is especially important, as solid walls and draughts change the size of heat pump needed. Flats are often harder for air-to-water systems, so we look at whether air-to-air suits better. For a London home, the outdoor unit position and the MCS noise check need careful planning.
For a home near Finchley Road & Frognal station, the survey looks at whether an air-to-water or air-to-air heat pump suits better. Older homes near St John-at-Hampstead church may need extra checks for planning and heat loss before a heat pump is designed.
Hampstead is about 3 miles north-west of City of Westminster, in Greater London. Homes and businesses alike in Hampstead, our engineers can help with air source heat pumps. You’ll hear back from us the same working day and our emergency line runs 24/7. Hampstead is one of 764 towns, villages and districts in Greater London we cover for homes and businesses.
Our nearest recent job to Hampstead was on East Hill, Wandsworth (SW18), about 7 miles south: installing a Daikin wall-mounted unit in the open-plan living area.
The A1 and A502 serve Hampstead, which keeps journeys to surveys and visits simple. From Hampstead High Street, New End Square and The Mount Square to the smaller roads in between, nowhere is left out. We also cover the places around Hampstead: Greenhill (1 mile north-east), West Hampstead (1 mile west), Fortune Green (1 mile west), Vale of Health (1 mile north) and South Hampstead (1 mile south). We also work in nearby towns such as London (5 miles south-east), City of Westminster (3 miles south-east), Marylebone (3 miles south-east) and Kensington (4 miles south).
Around Hampstead
In Hampstead, that means homes and buildings near South Hampstead High School, Kilburn Grange Park and St Anthony's Preparatory School. You will also find King William IV Public House (under half a mile north-east) and Cecil Sharp House (1.7 miles south-east). There’s a railway station in Hampstead itself: Finchley Road & Frognal station. Nearby you’ll also find Isokon Gallery (0.8 miles east) and New End Hospital (under half a mile north). Open spaces near Hampstead include Belsize Wood and The Long Water.
Hampstead: your questions answered
Is planning permission needed for a heat pump in Hampstead?
There’s no single answer: the building and the outdoor unit position decide it. Central Hampstead sits inside the Redington Frognall Conservation Area. Heat pumps on houses are often permitted development, but listed buildings need consent and conservation areas restrict outdoor units facing a road. Where it’s needed, we check with Camden council, which is usually the planning authority for Hampstead.
Can I have air conditioning in a flat in Hampstead?
Usually, yes, though leaseholders normally need the freeholder’s agreement. Permitted development rules for flats are tighter than for houses, so we check the outdoor unit position and give you the details to send to the freeholder or managing agent.
Will you work on another installer’s system?
Yes. We work on systems fitted by other installers as well as our own from all the leading brands. Send us the make and model, and any records you have.
Can I get a grant for an air-to-air heat pump?
Only in limited cases, with a grant of £2,500. The system must replace the existing fossil-fuel heating, meet the home’s full heating demand, be installed by an MCS certified installer and be in a home.
Can landlords and managing agents book you?
Yes. We work for homeowners, landlords, letting and managing agents, and businesses of every size across London and the South East. Let us know who the records should go to.
Do you offer maintenance contracts?
Yes. Maintenance contracts are part of what we do, set at the interval the system and the manufacturer’s terms need. Every visit is recorded and F-Gas records kept where they apply.
Which manufacturers do you install and repair?
We install and work on the leading makes, including Mitsubishi Electric, Daikin, Fujitsu, Panasonic, Toshiba, LG, Samsung, Mitsubishi Heavy Industries and Hitachi. Tell us the make and model and we will take it from there.
What a customer said
“Office air con broke down in the July heatwave. Called at 8am, engineer was here by noon and fixed within 2 hours. Brilliant emergency response. They now hold the service contract for the whole building.”
James T., Crawley, office manager