East Sussex · Heat pump installation
Heat pump installers in Wellbrook
For air source heat pumps in Wellbrook, choose an F-Gas certified, NICEIC approved company. A fixed price before work begins, and a 24/7 emergency line.
- Not knowing whether a grant applies
- Radiators that may be too small for a heat pump
- Choosing between air-to-water and air-to-air
About our air source heat pumps in Wellbrook
We begin with a room-by-room heat loss survey. It shows how much heat each room needs on a cold day, so the heat pump and the radiators or indoor units can be sized properly. Sizing by rule of thumb is not good enough. The work covers hot water cylinders, air-to-water heat pumps and underfloor heating, and the jobs we see most are checking emitters for a heat pump and working out where a cylinder could go.
If your home in or near Wellbrook is heated by oil, LPG or electric heaters with no mains gas, the Boiler Upgrade Scheme adds an extra £1,500 until March 2027 for an air source or ground source heat pump.
Some manufacturers make regular servicing by a qualified engineer a condition of their warranty. If that applies to your system, booking the service on time keeps the record straight, and every service is written up.
- Location
- Wellbrook (TN20)
- Region
- East Sussex
- Costs
- £8,000–£16,000 (0% VAT on homes), before the grant
- Quotes
- Fixed after a survey or pictures
- Replies
- Same working day
- Accreditations
- NICEIC and F-Gas, MCS
- Telephone
- 07833 053749
- Last updated
- 30 October 2026
How it works
Everything the job needs comes with us, from tools and test equipment to ladders and dust sheets. All we ask is clear access to the units, or to where they’ll go, and to the consumer unit. The visit takes several days for an air-to-water system with a new cylinder, less for an air-to-air system. For a place like Wellbrook, the timing is set with you and the travel is our side of the planning.
- First we find out about the property, the heating you have now and what you are hoping for.
- We survey the home room by room for heat loss, and check the emitters, hot water and outdoor unit position.
- The price comes back fixed and in writing, with the grant and VAT shown line by line.
- We fit the outdoor unit and connect it to the heating, hot water and controls.
- Once it’s running correctly, the MCS certificate is issued and we show you the settings.
Getting ready for the visit
- Unlock any gate, garage or side passage we need
- Clear access to the fuse board
- Clear the space around the indoor unit, or where it will go
Get a fixed-price quote
Our prices page gives typical ranges, but your quote is based on your job, because every property is different. Once we have looked at the job, from photos or on a survey, you get a fixed price. To get going, call 07833 053749, or email if that’s easier.
Advice
What owners can safely do
Good habits make our visits easier, not unnecessary. Clean filters and a clear outdoor unit help the system run as it should, but the refrigerant circuit, the electrics and the parts you cannot see still need an engineer at the interval the manufacturer recommends.
Some faults have simple causes you can check first: check the mode, the set temperature, the remote’s batteries and the breaker. If a breaker trips again after you reset it, leave it off and call 07833 053749 or use the quote form.
Other services in Wellbrook
Heat pumps in Wellbrook: local notes
Wellbrook is about 37 miles from central London, well within the area we cover from our base in East Grinstead. About 69% of households live in detached or semi-detached houses, according to Census 2021 figures. Finding room for the outdoor unit and a cylinder is seldom a problem in homes like these.
Live in one of the older houses around Church of St. Dunstan? Expect the survey to look closely at heat loss and at the building’s planning status.
Wellbrook is about 4 miles south-east of Crowborough, in East Sussex. Homes and businesses alike in Wellbrook, our engineers can help with air source heat pumps. You’ll hear back from us the same working day, and there’s a 24/7 emergency line. Wellbrook is one of 289 places in East Sussex where we work for homes and businesses. We also work in East Grinstead, around 14 miles away.
Not far from Wellbrook, a recent job of ours was on Station Road, Heathfield (TN21), about 3 miles south: installing three LG cassette units in the main open-plan office space, which occupies the former school hall with original high ceilings and large Victorian windows.
We work across TN20 for air source heat pumps and the roads nearby. Our engineers work on Rothermead, Roselands Avenue and Wellbrook and the roads around them. Neighbouring places we cover include Woolbridge (1 mile north-west), Mayfield (1 mile north-east), Butcher's Cross (1 mile west), Skippers Hill (1 mile south-west) and Five Ashes (1 mile south-west). We also work in nearby towns such as Bexhill-on-Sea (15 miles south-east), Lewes (14 miles south-west), Hailsham (10 miles south) and Crowborough (4 miles north-west).
Near you in Wellbrook
We fit and service air conditioning in homes and premises around The Royal Oak Inn and St Leonards-Mayfield School and the streets around them. The closest station to Wellbrook is Crowborough station, roughly 3.3 miles north-west. Nearby you’ll also find Crowborough War Memorial Hospital (4.6 miles north-west). Green spaces nearby include Crowborough Country Park.
How we price air source heat pumps
Before we fix a price, we need to know a few things. We look at:
- Whether we need access equipment for high-level work
- What electrical work the job needs
- What state the existing equipment is in
Every job is different, so each one gets its own fixed-price quote. The system, the access, the pipe routes and the parts involved all play a part.
Before you get in touch
Photos and a few facts are often enough to price a simple job. Send what you can of the following:
- Where the outdoor unit is, or where you’d like it
- The remote or wall controller showing any error
- The fuse board and where it is in the property
Photos are the fastest route to a quote: the room or the existing unit, the outside wall or roof where the outdoor unit sits or would go, and the label on any existing unit. Add the address and what you’d like done, and many jobs can be priced from that.
What we are called out for in Wellbrook
Many enquiries start with a question about the Boiler Upgrade Scheme. Whether you can get the grant depends on your home and the scheme conditions, so we check before you commit.
If any of these sounds familiar, it’s worth a diagnosis:
- Questions about listed buildings or conservation areas
- Working out whether radiators need upsizing
- Questions about where the outdoor unit can go
Sizing comes from the heat each room loses on a cold day, not from the size of the old boiler.
What to look for in a quote
- What paperwork you will receive afterwards
- How extra work would be agreed if they find something unexpected
- Whether testing, commissioning and paperwork are included
Questions from Wellbrook
Is Wellbrook within the area you cover?
We do. Villages and hamlets get the same service as the bigger towns. Send a few details and pictures, and we reply the same working day.
Is Wellbrook in your area for air source heat pumps?
Yes. We work across London and the South East from our base in East Grinstead, and Wellbrook is part of that. Tell us a little about the job and we will take it from there.
Can you look at a system you didn’t fit?
Yes. We work on systems fitted by other installers as well as our own, on all the main brands. Send us the make and model, and any records you have.
Is the equipment covered by a warranty?
It’s the manufacturer’s, and the terms are theirs. Some terms depend on regular servicing by a qualified engineer so it’s worth keeping the service records.
Are you F-Gas certified?
F-Gas company certification, NICEIC approval for electrical work and MCS certification for heat pumps, plus Checkatrade membership. Engineers who handle refrigerant hold their own F-gas qualifications as well.
Do you offer maintenance contracts?
Yes. We offer maintenance contracts, set at the interval the system and the manufacturer’s terms need. Each visit is recorded, with F-Gas records where refrigerant work is involved.
Why use an F-Gas certified company?
The law says any company working on equipment containing F gas has to be certified, and the engineers need their own qualifications. It means the refrigerant in your system is handled legally.
From one of our customers
“Very professional from the initial survey through to installation. The engineer explained everything clearly and the quote was exactly what we paid. Would not hesitate to recommend AirCon Doctor.”
David W., Haywards Heath