Greater London · Heat pump installation
Air Source Heat Pumps in Waterloo
One call covers MCS certified installation of air source heat pumps for heating and hot water, with the Boiler Upgrade Scheme grant applied for in Waterloo, from the first look to sign-off. An F-Gas certified company, NICEIC approved, on Checkatrade.
- Deciding which kind of heat pump suits the home
- An oil, LPG or gas boiler near the end of its life
- Radiators that may be too small for a heat pump
Owner checks or an engineer?
On air conditioning, the filters in the indoor unit are usually the one part owners can clean, if the manual says so. They come out, get a gentle clean and go back only when they’re dry. On a heat pump, the equivalent is keeping the outdoor unit clear and checking the controls.
Leave the units and pipework where they are. Disconnecting a system means dealing with refrigerant, which only a qualified engineer can do, and the electrics need care too. Ask us to quote for a move instead.
How we handle air source heat pumps in Waterloo
We begin with a room-by-room heat loss survey. It shows how much heat each room needs on a cold day so the system is sized to match. Guesswork leads to systems that are too big or too small. We are often asked to deal with comparing heat pump types and checking eligibility for a heat pump grant, on underfloor heating, radiator systems and homes heated by oil, LPG or gas.
Homes in Waterloo are often flats and terraces, where outside space is limited, which affects which heat pump suits. Air-to-water needs room for the outdoor unit and usually a cylinder, while an air-to-air system needs less space.
Think of the paperwork as the system’s health record: what was fitted or found, what was done and when. If anything goes wrong later, it helps the next engineer and the manufacturer, so keep it safe.
- Place
- Waterloo (SE1, SE11, WC2N)
- Wider area
- Greater London
- Prices
- £8,000–£16,000 before the grant, 0% VAT on homes
- Accreditations
- F-Gas certified, NICEIC approved, MCS
- Price
- Fixed after a survey or pictures
- Telephone
- 07833 053749
- Page updated
- 30 October 2026
How the visit works
On the day, we arrive at the time agreed with you and check the plan with you first. Floors and furniture near the work are covered with dust sheets, and the electrics are made safe before any panel comes off. The work itself takes several days for an air-to-water system with a new cylinder, less for an air-to-air system. Let us know who controls access to the building in Waterloo, as that saves time on the day.
- It begins with your house and the heating it relies on now.
- We measure heat loss for every room.
- We design the system, check the radiators and cylinder and look at the outdoor unit position.
- Cost, grant and VAT appear on one fixed-price quote.
- Installation, commissioning and MCS registration complete the job.
Preparing for the visit
- Name a contact who can meet us at the agreed time
- Keep pets out of the rooms we are working in
- Make sure we can reach the consumer unit or fuse board
Get a fixed-price quote
Some jobs can be priced from pictures, while others need a survey. Bigger systems, commercial sites and awkward pipe routes are normally surveyed on site. Either way, you get a fixed price before any work is booked.
Related advice
After we have gone
Looking after the system is mostly common sense. A few tips:
- Store the MCS certificate and warranty documents together
- Leave space around the outdoor unit
- Keep radiators clear
We show you how to use the controls and explain how a heat pump works differently from a boiler. Heat pumps tend to work best running steadily rather than in short bursts so we set the controls up with you.
A well-insulated home helps a heat pump, as lower heat loss means the system has less to do.
Towns and villages near Waterloo
Also in Waterloo
Air source heat pumps around Waterloo
The Valuation Office Agency’s council tax figures show about 43% of homes in the Waterloo area were built in 2000 or later, and the 2021 Census found about 89% of households live in flats. Lower heat loss in recent homes often means a smaller heat pump and fewer radiator changes. In flats, space for an outdoor unit and a cylinder can be limited, and the lease and freeholder come into it, so air-to-air is sometimes the better fit. For a London home, the outdoor unit position and the MCS noise check need careful planning.
Period properties close to Christ Church can suit a heat pump, though insulation and any heritage protection are checked first. If your home is listed, like Benjamin Franklin House about 0.7 miles north-west, listed building consent comes before any heat pump work.
Waterloo is about 1 mile west of London, in Greater London. Whether you are in the middle of Waterloo or further out, we cover air source heat pumps, from small jobs to large ones. Waterloo is one of 764 places in Greater London we cover for homes and businesses.
Not far from Waterloo, a recent job of ours was on East Hill, Wandsworth (SW18), about 5 miles south-west: installing a Daikin wall-mounted unit in the open-plan living area.
From York Road, Spur Road and Bear Lane to the smaller roads in between, nowhere is left out. Getting to Waterloo is easy by the A301 and A302. Places around Waterloo that are also on our list: South Bank (1 mile north-west), Bankside (1 mile north-east), Adelphi (1 mile north-west), Temple (1 mile north) and Charing Cross (1 mile north-west). We also work in nearby towns such as Kensington (4 miles west), Walthamstow (7 miles north-east), Hoxton (3 miles north-east) and Hampstead (5 miles north-west).
Local landmarks in Waterloo
Typical jobs here are in properties near Jubilee Gardens, Oasis Academy South Bank and Lambeth Palace Library and the streets around them. Also close by are The Duke of Sussex pub (within half a mile east) and Oasis Academy South Bank (less than half a mile south). Waterloo has its own railway station: London Waterloo station. Nearby you will also find Gabriel's Wharf (0.5 miles north) and Baynard's Castle (0.9 miles north-east). Not far away are Ludgate Hill and Bellenden Road Nature Garden.
FAQs for Waterloo
Do I need planning permission for a heat pump in Waterloo?
That depends on the building and where the outdoor unit goes. The centre of Waterloo is in the Lower Marsh Conservation Area. A heat pump on a house can be permitted development if it meets the conditions, including the MCS noise check, but not within the grounds of a listed building, and in a conservation area the outdoor unit can’t face a road. Where needed, we check with the local planning authority (for Waterloo, normally Southwark council).
Can you fit air conditioning in a London flat in Waterloo?
Often, yes, but the lease and the freeholder typically have a say. We look at where the outdoor unit could go, such as a balcony, flat roof or rear wall, and write it up for the freeholder or agent.
Is there a survey before the work?
Yes. We always look before we price, on a survey, or from your photos and details where the job is simple. Then you get a fixed-price quote.
Who is responsible for leak checks?
Whoever operates the equipment, together with the technicians who service it. Systems below 5 tCO2e fall outside the set leak check intervals, while larger ones need checks at least every 12 months, or every 6 months from 50 tCO2e. We can tell you which band your system falls into.
How long does a heat pump installation take?
As a guide, it takes a few days for most air-to-water installations, with air-to-air systems often quicker. The programme is planned to keep time without heating short and agreed before work begins.
Should I choose air-to-water or air-to-air?
Air-to-water feeds your central heating and hot water, while air-to-air warms and cools rooms directly. With air-to-air, hot water needs another source and the survey helps decide.
Which brands do you work with?
We work with the leading brands, including Mitsubishi Electric, Daikin, Fujitsu, Panasonic, Toshiba, LG, Samsung, Mitsubishi Heavy Industries and Hitachi. Tell us the make and model and we’ll take it from there.
System by system
Radiators and underfloor heating
If radiators need upsizing, the quote lists them, so you know the full scope.
Heat loss surveys
Without a proper survey, a heat pump can be too big or too small and that matters for comfort and running.
From one of our customers
“Office air con broke down in the July heatwave. Called at 8am, engineer was here by noon and fixed within 2 hours. Brilliant emergency response. They now hold the service contract for the whole building.”
James T., Crawley, office manager