Hampshire · Heat pump installation
Air Source Heat Pumps in Townsend
Air source heat pumps across Townsend and nearby, from the first look to the final check with the price fixed before work begins.
- Deciding which kind of heat pump suits the home
- Questions about where the outdoor unit can go
- Not knowing whether a grant applies
How the visit works
We keep the work area tidy as we go, with sheets down and mess cleared as we go. If we need to drill through a wall, we agree the spot with you first. The visit takes several days for an air-to-water system with a new cylinder, less for an air-to-air system. Photos of the room and the outside of the property help us plan a visit to Townsend.
- It starts with a conversation about the home, the existing heating and your plans.
- On the visit we calculate what every room loses on a cold day, then check the radiators, room for a cylinder and outdoor unit options.
- A fixed-price quote follows, setting out the system, any grant that applies and the VAT.
- We fit the outdoor unit and connect it to the heating, hot water and controls.
- Once it’s running correctly, the MCS certificate is issued and we show you the settings.
How to prepare
- Let us know where the consumer unit is
- Clear the space around the indoor unit, or where it will go
- Tell us about access, such as roof hatches, high walls or locked plant areas
Get a fixed-price quote
Every quote starts with a look at the job, from a site survey or, where the job is straightforward, from photos and measurements. Then you get a fixed price so you know the cost before we begin.
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How we handle air source heat pumps in Townsend
We install air source heat pumps in Townsend and across Hampshire, and we’re MCS certified. Air-to-water systems feed your radiators or underfloor heating and hot water cylinder, while air-to-air systems heat rooms directly through indoor units and can cool them too. We help you work out which suits your home. If the problem is choosing between air-to-water and air-to-air and questions about listed buildings or conservation areas, we can help.
Homes around Townsend normally have room outside for a heat pump, so the design focuses on heat loss and radiators.
If a fault appears while the equipment is under the manufacturer’s warranty, tell us the make, model and installation date. We’ll tell you how the manufacturer’s warranty is likely to apply before any chargeable work goes ahead.
- Place
- Townsend (RG26)
- Wider area
- Hampshire
- Enquiries
- We reply the same working day
- Credentials
- F-Gas certified, NICEIC approved, MCS
- Price guide
- Air-to-water £8,000–£16,000 before any grant (0% VAT for homes)
- Pricing
- Fixed after a survey or photos
- Telephone
- 07833 053749
- Checked
- 30 October 2026
For landlords and property managers
Bigger systems bring extra duties: a TM44 inspection by an accredited energy assessor is required at least every 5 years for systems over 12 kW. We arrange the inspection, get the system ready and put right anything it picks up.
Landlords, letting agents and managing agents book us, not only the people who live or work in the property. Tell us who the contact on site is and who should receive the paperwork, and we will keep everyone informed.
Why it’s worth doing now in Townsend
Radiators that are too small for a heat pump’s lower flow temperature leave rooms cool. Checking and upsizing them as part of the installation avoids that. Small faults tend to grow, so it’s worth dealing with them early.
What you pay depends on the type of system and how many units are involved, the access and what the work involves. We give you a fixed price before any work starts, so you know where you stand.
Why book with us
- Warranty terms set out brand by brand
- A fixed price before any work starts
- An F-Gas certified company, as the law requires
- NICEIC approved for electrical work
Read what air conditioning costs or our accreditations and certificates.
Townsend: your questions answered
Will you come out to Townsend?
Yes. Townsend is within the area we cover across London and the South East. A few photos and the postcode are enough to get things started.
Does the Boiler Upgrade Scheme cover homes in Townsend?
Yes, if the home and the heat pump meet the scheme’s rules: Townsend is in England, where it applies. It gives £7,500 towards an air-to-water or ground source heat pump, or £2,500 towards an air-to-air heat pump that replaces the fossil-fuel heating and meets the whole home’s heating need. We hold MCS certification, so the application is ours to make for you.
Do you have a 24/7 line?
Yes, day and night. When you call, tell us the make, what’s happening and any error code, and we’ll advise on what to do next.
How much does an air source heat pump cost?
Air-to-water systems are £8,000–£16,000 (0% VAT on homes), before any grant. Your price depends on the survey, the emitters and the hot water and the quote is fixed.
Is there a survey before the work?
Yes. Photos often do the job for simple work, while bigger systems and repairs that need testing get a visit.
Do I get paperwork after the visit?
Yes. It’s the record a manufacturer or the next engineer will ask to see: a dated note of the work, with refrigerant details where they apply.
What warranty do I get?
It’s the manufacturer’s, and the terms are theirs. Some brands make regular servicing a condition, so keep your service records.
Also near Townsend
What else we do in Townsend
What affects the quote in Townsend
Your quote is based on your property. We take into account:
- How easy the units are to reach
- The pipe route between the units
- Whether it’s a one-off job or part of a maintenance contract
No two properties are the same, so each one gets its own fixed-price quote. The equipment, how we reach it, the route between units and the work needed all make a difference.
Asking for a quote
Good pictures often save a visit. Try to include:
- Where the property is and what kind of building it is
- The paperwork from the last service, if you have it
- The rating plate or label on any existing unit
Here’s what helps us quote: the address and the type of property, a few pictures, the brand and model of anything already fitted and anything you’ve noticed, such as an error code or a noise. Then ring 07833 053749, or email if that’s easier.
Homes in Townsend and heat pumps
Listed buildings are part of the picture here: about 5 within half a mile of the centre, such as Townsend Cottage (grade II). For a heat pump, permitted development doesn’t apply within the grounds of a listed building, and in a conservation area the outdoor unit cannot go on a wall or roof facing a road, so we check with the planning team at Basingstoke and Deane council, which usually handles Townsend where necessary. About 74% of households live in detached or semi-detached houses, according to Census 2021 figures. Houses typically have space for an outdoor unit and a hot water cylinder.
If your home is one of the older properties near Church of St Catherine, the survey checks whether it’s listed or in a conservation area before the outdoor unit position is chosen. The Vyne lies about 4.7 miles east. Owners of listed homes need consent before a heat pump is fitted, so it’s one of our first questions.
Townsend is about 3 miles south-west of Tadley, in Hampshire. Townsend gets the same approach as every job we take on: a look at the job first, a fixed-price quote and written records at the end. Our Hampshire coverage runs to 683 places, Townsend among them. The nearest of our city pages is Guildford, around 27 miles from Townsend.
If your postcode is in RG26, you’re inside the area we cover. We also cover Wolverton Common (1 mile north), Axmansford (2 miles north), West Heath (2 miles east), Ramsdell (2 miles south-east) and Baughurst (2 miles north-east). Further out, we also cover Basingstoke (6 miles south-east), Andover (15 miles south-west), Alton (15 miles south-east) and Tadley (3 miles north-east).
Around Townsend
Around Townsend, our work takes us to homes and businesses near The George And Dragon Public House, among other places. For rail, the closest station is Midgham station, roughly 4.9 miles north of the centre. Well-known places in the area include Park Prewett Hospital (4.5 miles south-east).
What a customer said
“Office air con broke down in the July heatwave. Called at 8am, engineer was here by noon and fixed within 2 hours. Brilliant emergency response. They now hold the service contract for the whole building.”
James T., Crawley, office manager