West Sussex · Heat pump installation

Tilgate air source heat pumps

For heat pump installation in Tilgate, one call is all it takes, from the first look to sign-off. An F-Gas certified company, NICEIC approved, on Checkatrade.

  • Planning and permitted development questions
  • Deciding which kind of heat pump suits the home
  • Radiators that may be too small for a heat pump

Air source heat pumps across Tilgate

Air source heat pumps in Tilgate, done properly

Many air source heat pumps can be installed as permitted development in England, without a planning application. The conditions include an outdoor unit of no more than 1.5 m³ and compliance with MCS 020(a), and the unit cannot be used solely for cooling or sit within the curtilage of a listed building. We check the rules for your property as part of the survey. If the problem is no space for a hot water cylinder and checking emitters for a heat pump, we can help.

Older homes around Tilgate can be draughty or have solid walls, so a proper heat loss calculation matters. Sometimes insulating first makes more sense.

Warranty periods vary by brand and by product. Daikin, for example, gives a standard 2 years on split air conditioning, with longer extensions only on its air-to-water heat pumps. Whatever the brand, the manufacturer’s terms are explained on your quote.

Where
Tilgate (RH10, RH11)
Wider area
West Sussex
Price
Fixed, in writing
Costs
£8,000–£16,000 (0% VAT on homes), before the grant
Credentials
NICEIC approved, F-Gas certified, MCS
Call
07833 053749
Last updated
30 October 2026

What we do, step by step

The first job on site is protection: dust sheets over floors and furniture near the work and nothing is moved without asking you. Then the electrics are made safe and the work begins. It takes from a couple of days to around a week, depending on the system and how much of the heating changes, and we tidy up before we leave. Send pictures of the space and the outside wall, and we can plan the work near Tilgate.

  1. We start with your plans and the property.
  2. We survey for heat loss and look at radiators, cylinder space and outdoor unit options.
  3. You get our view on the right type for the house, and on whether the Boiler Upgrade Scheme applies.
  4. Installation follows on the agreed dates.
  5. After commissioning, you get the MCS certificate and a handover.

Getting ready for the visit

  • Arrange for someone to be there to let us in
  • Let us know where we can park and unload
  • Tell us about access, such as roof hatches, high walls or locked plant areas

Get a fixed-price quote

Want a quote for air source heat pumps? Please phone us on 07833 053749 or drop us a line and tell us about the job. We’ll talk you through the options and give you a fixed-price quote before you commit to anything.

Get a quick quote

Read more

How the job changes from property to property

VAT on heat pumps

Please treat this as general guidance rather than tax advice.

Radiators and underfloor heating

Underfloor heating suits a heat pump’s lower flow temperature and we look at it during the survey.

Heat pumps in Tilgate: local notes

There are 6 conservation areas within a mile of the centre of Tilgate. Where a home is affected, the outdoor unit position is settled with the local planning authority (typically Crawley council) before the heat pump design is finished. About 75% of homes across Tilgate and its surrounding area date from 1945 to 1972, according to Valuation Office Agency council tax records, and the last census (2021) found about 46% of households in terraced houses. For homes of that age, the survey checks the insulation, the radiators and the hot water setup. In a terrace, the outdoor unit position and the MCS noise check need particular care.

Tyes Place, roughly 4.6 miles south, is a reminder to check your home’s listing status: permitted development does not cover listed buildings. If you live near Crawley station, the survey compares air-to-water and air-to-air for your home before anything is quoted.

Tilgate is about 1 mile south-east of Crawley, in West Sussex. Whether you’re in the middle of Tilgate or further out, our engineers cover air source heat pumps, from small jobs to large ones. Our West Sussex coverage runs to 371 places, Tilgate among them.

The closest recent job we can point to from Tilgate was on Manor Royal Business District, Crawley (RH10), about 1 mile north-west: installing a Daikin VRV system serving six indoor cassette units across an open-plan office, two meeting rooms and a server room.

From York Road, Nash Road and Cook Road to the smaller roads in between, the whole area is covered. If your postcode is in RH10 and RH11, you are inside the area we cover. Nearby, we also cover air source heat pumps in Southgate (1 mile west), Crawley (1 mile north-west), Three Bridges (1 mile north-east), Maidenbower (1 mile east) and West Green (1 mile north-west). Larger places within reach include Horsham (7 miles south-west), Haywards Heath (8 miles south-east), Burgess Hill (10 miles south) and East Grinstead (7 miles east).

What’s near Tilgate

We fit and service air conditioning in homes and premises around Thomas Bennett Community College, The Grasshopper pub and Tilgate Park, among other places. The closest station to Tilgate is Crawley station, about 0.6 miles north-west of the centre. Nearby you’ll also find County Mall (0.7 miles north-west) and Crawley Hospital (1.2 miles north-west). The countryside around Tilgate includes Tilgate Lake.

Map of Tilgate © OpenStreetMap contributors

Questions from Tilgate

Do you cover smaller places like Tilgate?

Yes. Tilgate is within the area we cover across London and the South East. Visits to smaller places are planned so the engineer arrives with what the job needs.

Is Tilgate in your area for air source heat pumps?

Yes. We work across London and the South East from our base in East Grinstead, and Tilgate is part of that. To start, ring us on 07833 053749 or fill in the contact form with a few photos.

Will skipping a service affect the warranty?

Check the manufacturer’s terms. Some manufacturers make regular servicing by a qualified engineer a condition of the warranty, so check the terms or ask us. Either way, keep a record of every service.

Does the grant cover air-to-air heat pumps?

Only in limited cases, with a grant of £2,500. The system must replace the existing fossil-fuel heating, meet the home’s full heating demand, be installed by an MCS certified installer and be in a home.

How much time does a heat pump install need?

A typical installation takes from a couple of days to around a week, depending on the system and how much of the heating changes. We plan the work so you are without heating for as little time as possible, and we explain it in advance.

Do you work on all makes?

We work with the leading brands, including Mitsubishi Electric, Daikin, Fujitsu, Panasonic, Toshiba, LG, Samsung, Mitsubishi Heavy Industries and Hitachi. Send us the make and model if you have it.

How much VAT is charged on a heat pump in a home?

Heat pumps in homes carry 0% VAT until 31 March 2027, with 5% from 1 April 2027. Businesses pay the standard rate, and this is general information rather than tax advice.

What affects the cost of air source heat pumps

Jobs vary more than people expect. What affects the quote:

  • A single visit or a regular plan
  • Whether the existing supply is suitable
  • What kind of system it is

Homes, offices, shops and public buildings are all priced the same way: what’s needed, how we reach it, the parts and the labour. Call for a fixed-price quote and we will go through it with you.

Helping us quote

Before you ask for a quote, gather:

  • Photos showing the indoor unit and the space around it
  • The remote or wall controller showing any error
  • Where the property is and what kind of building it is

Our prices page gives typical ranges, but your quote is based on your job, because no two buildings, rooms or systems are the same. After a look at the job, by photos or a survey, the price is fixed. To get going, give us a ring on 07833 053749.

Landlords, agents and facilities managers

We regularly work with managing agents. Send the address, what’s needed and how access works and we will come back with a fixed-price quote.

Keeping records across a portfolio is half the battle. Each visit is written up, with F-Gas records wherever refrigerant work is involved, so you can show what was done and when.

From one of our customers

“Excellent service from start to finish. Two wall-mounted units installed in our home. Clean, tidy work: they protected all the floors and left no mess. The systems work brilliantly. Would highly recommend.”

Sarah M., East Grinstead

F-Gas certified companyRefrigerant work done and recorded properly
NICEIC approvedElectrical work certified
MCS certifiedHeat pump installations
Checkatrade memberVetted trade directory
24/7 emergency lineBased in East Grinstead