East Sussex · Heat pump installation
Tidebrook air source heat pumps
Air source heat pumps for Tidebrook and the surrounding area: a survey or diagnosis, a fixed price, careful work and proper paperwork. Ask us for a fixed-price quote.
- Questions about the Boiler Upgrade Scheme
- Deciding on the outdoor unit position
- Ageing boilers that will need replacing
What we do, step by step
The first job on site is protection: dust sheets over floors and furniture near the work and nothing is moved without asking you. After that, anything electrical is made safe and we start. The work on site takes a few days on site, depending on the cylinder, the radiators and the pipework involved, and we clear up before we go. Work in Tidebrook is booked in advance at a time that suits you.
- Step one is understanding the house, how it’s heated today and what you’d like to change.
- The survey measures heat loss room by room and looks at radiators, hot water and the best spot for the outdoor unit.
- The price comes back fixed and in writing, with the grant and VAT shown line by line.
- Fitting day: the outdoor unit is placed, the indoor side connected and the controls set up.
- We commission the heat pump, complete the MCS paperwork and talk you through the controls.
Before we arrive
- Give us access to the outside wall, roof or yard where the outdoor unit sits
- Keep pets out of the rooms we are working in
- Mention any roof access, ladders or high-level work
How to get a quote
Here’s what helps us quote: where the property is and what kind of building it is, photos of the rooms or units, the make and model of any existing system and any symptoms, from error codes to drips. Once you have those, phone us on 07833 053749 or fill in the contact form.
Related advice
Air source heat pumps for homes and businesses in Tidebrook
Hot water from an air-to-water system is stored in a cylinder. If you have a combi boiler and no cylinder, the survey looks at where one could go. Air-to-air systems don’t heat hot water, so you will need another way to do that. Typical jobs include working out whether radiators need upsizing and deciding which kind of heat pump suits the home, on hot water cylinders, underfloor heating and air-to-air heat pumps.
Older and listed homes in villages like Tidebrook need extra care, and permitted development does not cover listed buildings, so consent comes first.
Any work on the refrigerant circuit is recorded: what was done, the refrigerant type and any amount added or recovered. File them with the system’s paperwork, ready for the next service or a warranty query.
- Place
- Tidebrook (TN5)
- Wider area
- East Sussex
- Prices
- £8,000–£16,000 before the grant, 0% VAT on homes
- Pricing
- Fixed, in writing
- Approvals
- F-Gas certified, NICEIC approved, MCS
- Response
- On the working day you ask
- Phone
- 07833 053749
- Last updated
- 30 October 2026
What air conditioning will not do
It’s worth knowing the limits before booking:
- Planning approval where permitted development does not apply
- Promising eligibility for the Boiler Upgrade Scheme
- Insulation work, such as loft or cavity wall insulation
Not sure which it is? You can ring us on 07833 053749, or email if that’s easier and we will tell you honestly.
Parts of the system we cover
- Underfloor heating
- Air-to-water heat pumps
- Hot water cylinders
- Air-to-air heat pumps
- Radiator systems
- Homes heated by oil, LPG or gas
Common questions in Tidebrook
Is the heat pump grant available in Tidebrook?
Yes, if the home and the heat pump meet the scheme’s rules: Tidebrook is in England, where it applies. The grant is £7,500 for an air source (air-to-water) heat pump and £2,500 for an air-to-air system that replaces the existing fossil-fuel heating. The installer applies, and we’re MCS certified.
Will you come out to Tidebrook?
Yes, and the size of the place makes no difference to how we work. Send a few details and pictures, and we reply the same working day.
Do you work for landlords and businesses?
Yes. From a single let flat to offices, shops and public buildings, the approach is the same: survey or diagnosis, a fixed price and proper paperwork.
Do you offer emergency call-outs?
Yes, 24/7. When you call, tell us the make, what’s happening and any error code, and we will talk you through the next steps.
Will I need planning consent for an air source heat pump?
Under the Planning Portal rules, a heat pump on a house can often be permitted development. Listed buildings and their curtilages are excluded, and listed building consent is a separate matter. We check what applies to you.
How quickly will you reply?
On the same working day you contact us. Then we agree a date that works for you, and you get a fixed price before any work goes ahead.
Will skipping a service affect the warranty?
That depends on the brand. If servicing is in the terms, missing one could affect a claim, so we explain the terms on your quote.
Keeping the system healthy
To keep the system working properly:
- Clear leaves and debris from the outdoor unit
- Book a yearly service
- Know the servicing conditions in your warranty
If you were eligible for a grant, we handle the application and keep you updated since the grant goes through the installer.
Leave space around the outdoor unit. Airflow is what it runs on so keep it unobstructed.
Heat pumps in Tidebrook: local notes
Valuation Office Agency council tax records put about 42% of homes in Tidebrook and the neighbourhoods around it before 1919, and about 75% of households live in detached or semi-detached houses, according to the last census (2021). Older homes can lose heat faster, so a room-by-room heat loss calculation, and sometimes insulation or larger radiators, comes before sizing a heat pump. Finding room for the outdoor unit and a cylinder is seldom a problem in homes like these. Mousehall Mill, listed at grade II, is one of roughly 7 protected buildings and structures in the half-mile around Tidebrook’s centre. Where a home is affected, the outdoor unit position is settled with the planning team at Wealden council, which usually handles Tidebrook before the heat pump design is finished.
Period properties close to The Parish Church of St John the Baptist can suit a heat pump, though insulation and any heritage protection are checked first. Historic houses such as Wadhurst Castle, about 2.3 miles north-east, are a reminder that listed homes need consent before a heat pump goes in.
Tidebrook is about 6 miles east of Crowborough, in East Sussex. Our engineers cover Tidebrook for air source heat pumps, along with the rest of East Sussex. Tidebrook is one of 289 towns, villages and districts in East Sussex we cover for homes and businesses. Our East Grinstead page covers places nearby, about 15 miles away.
The closest recent job we can point to from Tidebrook was on Station Road, Heathfield (TN21), about 5 miles south: installing three LG cassette units in the main open-plan office space, which occupies the former school hall with original high ceilings and large Victorian windows.
If your postcode is in TN5, the property is within reach. If you are just outside Tidebrook, we cover Rusher's Cross (1 mile south-west), Coggins Mill (1 mile south-west), Mayfield (2 miles south-west), Mark Cross (2 miles north-west) and Argos Hill (2 miles west). Within a short drive, we also cover Bexhill-on-Sea (15 miles south-east), Hailsham (12 miles south), Crowborough (6 miles west) and Uckfield (10 miles south-west).
Around Tidebrook
Locally, jobs take us to houses, flats and workplaces close to Wadhurst Park. For rail, the closest station is Wadhurst station, about 2.4 miles north of the centre. Nearby you’ll also find Ticehurst House Hospital (4.5 miles east). Not far away are Bewl Water.
Pricing air source heat pumps in Tidebrook
Before we fix a price, we need to know a few things. We check:
- Whether it’s a one-off job or part of a maintenance contract
- The pipe route between the units
- The brand, model and parts involved
The cost depends on the system and the number of rooms or units, how easy the units are to reach and the parts and time the job needs. You get a fixed price before work begins, so there are no surprises.
What to send for a quote
Simple jobs can often be priced from photos and some basics. Useful things to send:
- The rating plate or label on any existing unit
- The remote or wall controller showing any error
- Where the outdoor unit is, or where you’d like it
Published ranges are a starting point; the quote is built on your property, because every property is different. After a look at the job, by pictures or a survey, the price is fixed. To start, give us a ring on 07833 053749, or email if that’s easier.
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From one of our customers
“Office air con broke down in the July heatwave. Called at 8am, engineer was here by noon and fixed within 2 hours. Brilliant emergency response. They now hold the service contract for the whole building.”
James T., Crawley, office manager