Surrey · Heat pump installation
Heat pump installation in Thorpe, Surrey
Air source heat pumps, in Thorpe and nearby. Ask us for a fixed-price quote; we reply the same working day.
- Questions about where the outdoor unit can go
- Deciding which kind of heat pump suits the home
- Checking whether planning permission is needed
Air source heat pumps in Thorpe, done properly
Heat pumps run at lower flow temperatures than most boilers which means some radiators may need upsizing. The survey shows which rooms are fine and which need changes and anything that needs changing is in the quote. If the problem is not knowing whether a grant applies and radiators that may be too small for a heat pump, we can help.
In a place like Thorpe, some homes are listed, because permitted development doesn’t apply within the grounds of a listed building, so we check consent first.
We are an F-Gas certified company, NICEIC approved for electrical work, with MCS certification for heat pumps and Checkatrade membership. Refrigerant work is done by engineers who hold the F-gas qualifications the law requires.
- Where
- Thorpe (TW20)
- Region
- Surrey
- Accreditations
- NICEIC and F-Gas, MCS
- Price guide
- Air-to-water £8,000–£16,000 before any grant (0% VAT for homes)
- Quotes
- Fixed-price quote after a site survey
- Replies
- On the working day you ask
- Telephone
- 07833 053749
- Updated
- 30 October 2026
FAQs for Thorpe
Is a heat pump in Thorpe permitted development?
It depends on the property. Central Thorpe is a short walk from the Thorpe Conservation Area. On a house, an air source heat pump can often go ahead under permitted development, with an outdoor unit of no more than 1.5 cubic metres and an installation that meets MCS 020(a), which includes a noise check. Those rights don’t reach the grounds of a listed building, and conservation areas rule out walls or roofs facing a road. If that might affect you, we ask Runnymede council, which is normally the planning authority for Thorpe.
Will you come out to Thorpe?
We do. Villages and hamlets get the same service as the bigger towns. A few photos and the postcode are enough to get things started.
How much does an air source heat pump cost?
Expect £8,000–£16,000 for an air-to-water system, with 0% VAT on homes, before the grant is taken off. Where you land depends on the size of heat pump, any radiators that need changing and the hot water cylinder. Air-to-air is priced after a survey.
Do you provide F-Gas records?
Yes. Each visit is written up, and any work on the refrigerant circuit goes in the F-Gas records. File them with the system’s paperwork.
Is there a Boiler Upgrade Scheme grant for air-to-air?
Only in limited cases, with a grant of £2,500. It has to replace the fossil-fuel heating, meet the full heating demand, be fitted by an MCS certified installer, and be in a home.
Which brands do you work with?
Mitsubishi Electric, Daikin, Fujitsu, Panasonic, Toshiba, LG, Samsung, Mitsubishi Heavy Industries, Hitachi and others. For a new system, we suggest the make and model that suit the property and explain why.
Does servicing affect my warranty?
It depends on the manufacturer’s terms. Some warranty terms require the system to be serviced regularly by a qualified engineer, so it’s worth checking. Either way, keep a record of every service.
Nearby places to Thorpe
Also in Thorpe
What we are called out for in Thorpe
A common reason is wanting to stop burning gas, oil or LPG. A heat pump runs on electricity and takes heat from the outside air and that is the appeal for many households.
Keep an eye out for any of the following:
- Comparing heat pump types
- Questions about where the outdoor unit can go
- Replacing a combi boiler with a heat pump
Period properties close to Church of St Mary can suit a heat pump, though insulation and any heritage protection are checked first.
Questions to ask before booking
- The make and model of any parts or equipment being quoted
- Proof of F-Gas company certification
- What’s in the price and what isn’t
Pricing air source heat pumps in Thorpe
Typical ranges are on our prices page, but every job is priced on its own. What we look at:
- Whether it’s a simple split or a larger system
- A single visit or a regular plan
- Access, including height, roofs and ladders
One room or a whole building, we price it on the same basis: what needs doing, how we get to it and what it needs. You will have a fixed price before we start, with VAT shown clearly.
What we need to know
Simple jobs can often be priced from pictures and some basics. Useful things to send:
- A few pictures of the room and the wall the unit is on, or will go on
- The make and model of the system, from the label
- A short video of any fault, such as a noise or a flashing light
The quickest way to a quote is to send photos: the room or the existing unit, the outside wall or roof where the outdoor unit sits or would go, and the label on any existing unit. Tell us the address and what you need, and simple jobs can often be priced without a visit.
How the job changes from property to property
Radiators and underfloor heating
Underfloor heating works well with heat pumps because it uses lower temperatures and we look at it during the survey.
Hot water cylinders
Existing cylinders may not be suitable for a heat pump, and we explain whether yours can stay.
How it works
Protection comes first: sheets over the floor and any furniture nearby and nothing is moved without asking you. Then the electrics are made safe and the work begins. It takes a few days for most air-to-water installations, with air-to-air systems often quicker, and we tidy up before we leave. Work in Thorpe is booked in advance at a time that suits you.
- We talk through your home, your current heating and what you want from a heat pump.
- The survey measures heat loss room by room and looks at radiators, hot water and the best spot for the outdoor unit.
- We send a fixed-price quote that shows the equipment, the grant position and the VAT.
- Installation covers the outdoor unit, the indoor connections and the controls.
- We commission the heat pump, complete the MCS paperwork and talk you through the controls.
Getting ready for the visit
- Let us know where the consumer unit is
- Make sure someone can let us in at the agreed time
- Tell us about parking and loading
Ask for a quote
Quotes do not take long. Call or email with a few details and we will come back to you the same working day. If we need to see the property first, we book a survey at a time that works for you.
Advice
Air source heat pumps in Thorpe: the local picture
Thorpe is about 20 miles from central London, well within the area we cover from our base in East Grinstead.
Botleys Mansion, roughly 2.5 miles south, is a reminder to check your home’s listing status: permitted development does not cover listed buildings.
Thorpe is about 2 miles south-east of Egham, in Surrey. Thorpe gets the same approach as every job we take on: a look at the job first, a fixed-price quote and written records at the end. Our list for Surrey has 395 entries and Thorpe is among them. We also work in Guildford, about 11 miles from Thorpe.
Not far from Thorpe, a recent job of ours was on Church Street, Staines-upon-Thames (TW18), about 2 miles north-east: installing two LG wall-mounted units in the main office area and a single unit in the client meeting room.
We cover homes and businesses on Village Road, Western Avenue and Midway Avenue and the roads around them. Every address in TW20 is covered, from the main roads to the quietest streets. Places around Thorpe that are also on our list: Thorpe Green (1 mile south-west), Stroude (1 mile west), Egham Hythe (1 mile north), Penton Hook (1 mile east) and Virginia Water (1 mile west). Within a short drive, we also cover Guildford (11 miles south), Woking (7 miles south), Camberley (10 miles south-west) and Epsom (12 miles south-east).
Landmarks near Thorpe
Typical jobs here are in properties near The Magna Carta School, The Red Lion pub and The American School In England and the streets around them. The nearest railway station is Virginia Water station, about 1.4 miles south-west of the centre. Other landmarks nearby include Spelthorne Museum (1.9 miles north-east) and Runnymede Hospital (2.2 miles south). Green spaces nearby include Gracious Pond and Manor Lake.
From one of our customers
“Excellent service from start to finish. Two wall-mounted units installed in our home. Clean, tidy work: they protected all the floors and left no mess. The systems work brilliantly. Would highly recommend.”
Sarah M., East Grinstead