Hampshire · Heat pump installation
Heat pump installation in Stonehills, Hampshire
Expert air source heat pumps for Stonehills: a survey or diagnosis, a fixed price, careful work and proper paperwork. Ask us for a fixed-price quote.
- Checking whether planning permission is needed
- Radiators that may be too small for a heat pump
- Ageing boilers that will need replacing
About our air source heat pumps in Stonehills
Installing an air source heat pump in a home is zero-rated for VAT until 31 March 2027, then 5%. That follows HMRC Notice 708/6, and it does not apply to businesses. For air-to-air systems, we confirm the VAT on your quote. This is general information, not tax advice. If the problem is not knowing whether a grant applies and finding a place for the outdoor unit, we can sort it out.
Homes around Stonehills usually have room outside for a heat pump, so the design comes down to heat loss, radiators and hot water.
Looking after a system is mostly common sense: clear space around the outdoor unit, the cleaning the manual describes and a service at the recommended interval. That also helps where the warranty terms ask for regular servicing.
- Where
- Stonehills (SO45)
- Region
- Hampshire
- Typical price
- Air-to-water £8,000–£16,000 before any grant (0% VAT for homes)
- Enquiries
- On the working day you ask
- Accreditations
- NICEIC and F-Gas, MCS
- Pricing
- Fixed, in writing
- Telephone
- 07833 053749
- Reviewed
- 30 October 2026
Your questions about air source heat pumps in Stonehills
Is a heat pump in Stonehills permitted development?
The answer turns on the property and where the outdoor unit would sit. The Ashlett Creek Conservation Area is close to the centre of Stonehills. Heat pumps on houses are often permitted development, but listed buildings need consent and conservation areas restrict outdoor units facing a road. Where it’s needed, we check with the local planning authority (for Stonehills, usually New Forest council).
Does sea air affect air conditioning in Stonehills?
It can, as Stonehills is within about 1 mile of the sea, where salt in the air is hard on coils and fixings. The outdoor unit position, its fixings and regular servicing all help near the sea.
Which type of heat pump is right for my home?
It depends on your home, your heating and whether you want cooling. Air-to-water can attract a £7,500 grant where eligible; air-to-air only qualifies for £2,500 under strict conditions, and we set out the options after the survey.
Who is responsible for leak checks?
The F-gas rules share it between the equipment’s operator and the engineers who work on it. The interval depends on the refrigerant charge, measured in tonnes of CO2 equivalent: at least every 12 months from 5 tCO2e, and every 6 months from 50 tCO2e.
Will skipping a service affect the warranty?
It depends on the manufacturer’s terms. Some warranty terms require the system to be serviced regularly by a qualified engineer, so it’s worth checking. Either way, keep a record of every service.
Can you set up regular servicing?
Yes. Tell us what you have and how it’s used, and we will suggest a schedule with a fixed price. That can include the leak checks the F-gas rules require for larger systems.
What accreditations do you have?
F-Gas company certification, NICEIC approval for electrical work and MCS certification for heat pumps, plus Checkatrade membership. Engineers who handle refrigerant hold their own F-gas qualifications as well.
The process
Think of the visit in three stages: look, put right and sign off. First we check the system or the space against the plan, then the work itself, and finally everything is tested, recorded and explained. The middle part takes longest, and that takes anything from a couple of days for air-to-air to the best part of a week for air-to-water with radiator changes. If a lane or gateway near Stonehills is tight for a van, let us know and we will plan for it.
- We find out about your home and the heating you have now.
- We measure heat loss for every room.
- We design the system, check the radiators and cylinder and look at the outdoor unit position.
- Cost, grant and VAT appear on one fixed-price quote.
- We install, commission and register the system under MCS.
Preparing for the visit
- Mention any managing agent or landlord rules we need to follow
- Keep pets and children away from the work area
- Let us know where we can park and unload
Getting a quote
For a fixed-price quote, ring 07833 053749 or fill in the contact form and tell us about the property and what you need. A few photos make it quicker. We reply to enquiries the same working day.
Read more
After we’ve gone
Here’s the after-treatment advice, short and simple:
- Leave space around the outdoor unit
- Seal draughts where you can
- Keep the MCS certificate with the manufacturer’s paperwork
After commissioning, the installation is registered under MCS and you receive the certificate. Keep it with the manufacturer’s paperwork, as you may need it later.
Have the system serviced regularly. Check the manufacturer’s terms, as they may include servicing conditions.
Places near Stonehills
What else we do in Stonehills
Homes in Stonehills and heat pumps
Stonehills lies within about 1 mile of the sea. Salt air is hard on outdoor units, so a heat pump near the sea needs a sensible position and regular checks, and some models offer corrosion protection for coastal sites. The last census (2021) found about 78% of households in detached or semi-detached houses. Finding room for the outdoor unit and a cylinder is seldom a problem in homes like these.
If your home is one of the older properties near Church of All Saints, the survey checks whether it’s listed or in a conservation area before the outdoor unit position is chosen.
Stonehills is about 4 miles south-east of Hythe, in Hampshire. Anywhere in SO45, our engineers can take on air source heat pumps. 683 places in Hampshire are on our list, large and small. We also work in Worthing, about 41 miles from Stonehills.
Our engineers work on Stonehills and Fawley Bypass and nearby roads. All of SO45 is within our area. Nearby, we also cover air source heat pumps in Ashlett (1 mile north-east), Fawley (1 mile north-west), Sprat's Down (1 mile south), Calshot (1 mile south-east) and Blackfield (1 mile south-west). Further out, we also cover Gosport (8 miles east), Eastleigh (10 miles north), Fareham (7 miles east) and Totton (10 miles north-west).
Near you in Stonehills
Locally, jobs take us to houses, flats and workplaces close to Falcon Hotel and The New Forest Academy, among other places. The closest station to Stonehills is Hamble station, about 3.3 miles north of the centre. Other landmarks nearby include Calshot Castle (1.6 miles east) and Coldeast (4.1 miles north-east). Open spaces near Stonehills include Mercury Marshes.
Managing agents and facilities teams in Stonehills
Portfolio owners often want one contractor and one number. We work across London and the South East, so work at different addresses can be planned together and kept to a regular schedule.
The F-gas rules share responsibility for leak checking between the equipment’s operator and the service technicians. In a let or managed building, it’s worth agreeing who that operator is and we are happy to deal with whoever it is.
When to call us in Stonehills
Homes with electric heating sometimes look at heat pumps as an alternative. A survey shows whether a heat pump suits the property and what would need to change, and we explain the grant position for your home.
Keep an eye out for these signs:
- Questions about where the outdoor unit can go
- A boiler that is getting old
- Checking eligibility for a heat pump grant
If your home is listed, like Beaulieu Palace House about 4.6 miles west, listed building consent comes before any heat pump work.
Comparing quotes
- Who does the electrical work, and whether they can certify it
- What paperwork you will receive afterwards
- Whether the price is fixed or an estimate
What a customer said
“Very professional from the initial survey through to installation. The engineer explained everything clearly and the quote was exactly what we paid. Would not hesitate to recommend AirCon Doctor.”
David W., Haywards Heath