Kent · Heat pump installation
Stocker's Head air source heat pumps
We cover Stocker's Head for heat pump installation. A look at the job first, a fixed-price quote and written records at the end.
- Comparing heat pump types
- Wanting to stop using oil, LPG or gas for heating
- A boiler that is getting old
Looking after your system
Looking after the system is mostly common sense. Our tips:
- Use the settings explained at handover
- Check eligibility for the Boiler Upgrade Scheme early
- Clear leaves and debris from the outdoor unit
In cold, damp weather the outdoor unit runs a defrost cycle from time to time. It may give off steam or sound different for a few minutes and it’s part of how the system works.
Don’t cover radiators with furniture or heavy curtains so the heat can get into the room.
Air source heat pumps for homes and businesses in Stocker's Head
For an air-to-water heat pump, the price is £8,000–£16,000 (0% VAT on homes), before the grant. The Boiler Upgrade Scheme can provide £7,500 towards an eligible air-to-water system in England and Wales, and as the installer we apply for it on your behalf. Eligibility depends on the property, so we confirm it before anything is agreed. Common call-outs are for plans to switch to electric heating with a heat pump and questions about where the outdoor unit can go, across homes heated by oil, LPG or gas, hot water cylinders and air-to-air heat pumps.
In a place like Stocker's Head, some homes are listed, and permitted development does not cover listed buildings, so we check consent first.
If a fault appears while the equipment is under the manufacturer’s warranty, tell us the make, model and installation date. We will tell you how the manufacturer’s warranty is likely to apply before anything chargeable is done.
- Place
- Stocker's Head (TN27)
- Region
- Kent
- Approvals
- F-Gas certified, NICEIC approved, MCS
- Price
- Fixed after a survey or photos
- Price guide
- £8,000–£16,000 (0% VAT on homes), before the grant
- Call
- 07833 053749
- Checked
- 30 October 2026
What a heat pump looks like in Stocker's Head
About 78% of households live in detached or semi-detached houses, according to the 2021 Census. Finding room for the outdoor unit and a cylinder is seldom a problem in homes like these.
Live in one of the older houses around Church of St Peter and St Paul? Expect the survey to look closely at heat loss and at the building’s planning status.
Stocker's Head is about 6 miles north-west of Ashford, in Kent. Homes and businesses alike in Stocker's Head, our engineers can help with air source heat pumps. You will hear back from us the same working day and our emergency line runs 24/7. 922 places in Kent are on our list, large and small. For properties nearby, see our East Grinstead page (36 miles or so).
Our working area takes in TN27 in full. If you’re just outside Stocker's Head, we cover Charing Hill (1 mile west), Stalisfield (2 miles north), Stalisfield Green (2 miles north), Paddock (2 miles east) and The Valley (2 miles north). We also work in nearby towns such as Maidstone (13 miles west), Ashford (6 miles south-east), Canterbury (12 miles east) and Sittingbourne (9 miles north).
What’s near Stocker's Head
We fit and service air conditioning in homes and premises around King's Head Public House and Spuckles and Kennelling Woods, among other places. For rail, the closest station is Charing station, about 1.3 miles south-west. Other landmarks nearby include Newnham Castle (4.7 miles north).
What happens if it’s left?
A sudden boiler failure rarely leaves room to plan a heat pump properly. Planning ahead gives time for the heat loss survey, the design and the grant application while the old heating still works. Dealing with it now is normally simpler than a breakdown later.
Typical ranges are on our prices page, but each job is priced on what it involves. For a fixed-price quote, ring 07833 053749 or write to us at info@aircondoctor.co.uk, and we’ll explain what it covers.
Why people in Stocker's Head choose us
- We work on all the leading brands
- Enquiries answered the same working day
- Warranty terms set out brand by brand
- MCS certified for heat pumps
Take a look at what air conditioning costs and how to check a contractor.
What we are called out for in Stocker's Head
The Boiler Upgrade Scheme has made people ask whether their home could qualify. Eligibility depends on the property, the system and the scheme rules, so we check before you commit.
Any of these is worth a proper look:
- Not knowing whether a grant applies
- Questions about where the outdoor unit can go
- Replacing a combi boiler with a heat pump
Belmont House and Gardens lies about 3.9 miles north. Owners of listed homes need consent before a heat pump is fitted, so it’s one of our first questions.
What your quote should include
- Whether the quote is a fixed price
- What records you get at the end
- Proof of F-Gas company certification
What we do, step by step
On the day, we arrive at the time agreed with you and run through the plan before anything else. Floors and furniture near the work are covered with dust sheets, and anything electrical is made safe before work starts. On site, it takes from a couple of days to around a week, depending on the system and how much of the heating changes. Pictures of the space and where the outdoor unit could go let us plan the work in Stocker's Head.
- We start with your plans and the property.
- The survey checks heat loss, emitters, hot water and the outdoor unit position.
- We explain which type of heat pump suits the home and whether a grant could apply.
- The system is installed and connected to the controls.
- After commissioning, you get the MCS certificate and a handover.
Getting ready for the visit
- Keep pets and children away from the work area
- Have the make and model of any existing unit to hand
- Clear access to the fuse board
Getting a quote
Want a quote for air source heat pumps? Please ring 07833 053749 or send an email with a few details about the property. We’ll talk you through the options and give you a fixed-price quote before you commit to anything.
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Stocker's Head: your questions answered
Can I get the Boiler Upgrade Scheme grant in Stocker's Head?
Yes, the scheme covers homes in England, including Stocker's Head, if they qualify. Air-to-water and ground source systems attract £7,500. Air-to-air gets £2,500, but only where it takes over from fossil-fuel heating and covers the whole home’s heating demand. As an MCS certified installer, we apply for it on your behalf.
Is planning permission needed for a heat pump in Stocker's Head?
It comes down to the building and the spot chosen for the outdoor unit. Central Stocker's Head sits inside a conservation area. A heat pump on a house can be permitted development if it meets the conditions, including the MCS noise check, but not within the grounds of a listed building, and in a conservation area the outdoor unit can’t face a road. Where needed, we check with the planning department at Ashford council, normally the authority for Stocker's Head.
Do you work on commercial properties?
Yes. Homeowners, landlords, agents and businesses all book us across London and the South East. Tell us who should receive the paperwork.
Do you cover Stocker's Head?
Yes. Stocker's Head is part of the area we cover, as part of our area across London and the South East. Our base is in East Grinstead, West Sussex.
Do you work on systems someone else installed?
Yes. Systems fitted by other companies are fine, on all the main brands. Tell us the make and model and send any paperwork you have.
Are you F-Gas certified?
As the law requires for refrigerant work, we are an F-Gas certified company. NICEIC approval, MCS certification for heat pumps and Checkatrade membership sit alongside it.
Does servicing affect my warranty?
It can, for some brands. Read the manufacturer’s terms, or send us the make and model and we will explain them, and book the service at the interval they recommend.
From one of our customers
“Office air con broke down in the July heatwave. Called at 8am, engineer was here by noon and fixed within 2 hours. Brilliant emergency response. They now hold the service contract for the whole building.”
James T., Crawley, office manager