Essex · Heat pump installation
Heat pump installation in Shelley, Essex
Air source heat pumps in and around Shelley, from a site survey or diagnosis to sign-off with the price fixed before work begins.
- Moving away from fossil-fuel heating
- Replacing a combi boiler with a heat pump
- Checking whether planning permission is needed
The process
The first job on site is protection: dust sheets over floors and furniture near the work, and we ask before moving anything. Then the electrics are made safe and the work begins. It takes anything from a couple of days for air-to-air to the best part of a week for air-to-water with radiator changes, and we clear up before we go. We agree a date with you and plan the visit to Shelley so we arrive with what’s needed.
- We talk through your home, your current heating and what you want from a heat pump.
- A heat loss survey works out how much heat each room needs, and we look at the radiators, the cylinder space and where the outdoor unit could go.
- You get a fixed-price quote, with any grant you are eligible for and the VAT explained.
- Installation covers the outdoor unit, the indoor connections and the controls.
- Commissioning, MCS certification and a handover of the controls finish the job.
Preparing for the visit
- Give us access to the outside wall, roof or yard where the outdoor unit sits
- Arrange for someone to be there to let us in
- Let us know where we can park and unload
Ask for a quote
Every quote starts with a look at the job, either on a site survey or, for simple jobs, from your photos and details. After that, we send a fixed price before any work starts.
Related advice
Air source heat pumps in Shelley, done properly
We begin with a room-by-room heat loss survey. That tells us how much heat the home needs, room by room so the system is sized to match. Sizing by rule of thumb isn’t good enough. If the problem is wanting to stop using oil, LPG or gas for heating and replacing a combi boiler with a heat pump, we can sort it out.
Older and listed homes in villages like Shelley need extra care, because permitted development doesn’t apply within the grounds of a listed building, so consent comes first.
Equipment warranty comes from the manufacturer, on its own terms, and we set them out on your quote. Terms differ from brand to brand, so we go through them with you rather than leave you to find the small print.
- Place
- Shelley (CM5)
- Region
- Essex
- Certified
- NICEIC and F-Gas, MCS
- Replies
- Answered the same working day
- Typical price
- Air-to-water £8,000–£16,000 before any grant (0% VAT for homes)
- Price
- A fixed-price quote up front
- Telephone
- 07833 053749
- Page updated
- 30 October 2026
Safe owner checks
Refrigerant is off limits for anyone without the right qualifications. The law requires anyone working on equipment containing F gas to hold the right qualifications, and the company to be certified, and escaping refrigerant can cause cold burns. A suspected leak is our job, not yours.
Owner care supports servicing; it doesn’t replace it. Clean filters and a clear outdoor unit help the system run as it should, but the refrigerant circuit, the electrics and the parts you cannot see still need an engineer at the interval the manufacturer recommends.
When to call us in Shelley
Homes with electric heating sometimes look at heat pumps as an alternative. A survey shows whether a heat pump suits the property and what would need to change along with whether any grant could apply.
Any of these is worth a proper look:
- Questions about listed buildings or conservation areas
- Checking emitters for a heat pump
- Replacing a combi boiler with a heat pump
If your home is one of the older properties near Church of St Peter, the survey checks whether it’s listed or in a conservation area before the outdoor unit position is chosen.
What to look for in a quote
- Whether the company is F-Gas certified, and whether you can check it
- How extra work would be agreed if they find something unexpected
- What’s in the price and what isn’t
Common questions in Shelley
Do you cover smaller places like Shelley?
We do. Villages and hamlets get the same service as the bigger towns. Visits to smaller places are planned so the engineer arrives with what the job needs.
Will a heat pump in Shelley need planning permission?
It depends on the property. Around 5 listed entries sit within 0.5 miles of central Shelley. On a house, an air source heat pump can often go ahead under permitted development, with an outdoor unit of no more than 1.5 cubic metres and an installation that meets MCS 020(a), which includes a noise check. Those rights don’t reach the grounds of a listed building, and conservation areas rule out walls or roofs facing a road. If that might affect you, we ask the local planning authority (for Shelley, normally Epping Forest council).
What does an air-to-water heat pump cost?
For air-to-water, it’s £8,000–£16,000 (0% VAT on homes) before any Boiler Upgrade Scheme grant. Air-to-air systems are priced after a survey, with the VAT confirmed on your quote.
Is there a Boiler Upgrade Scheme grant for air-to-air?
There is a £2,500 grant for air-to-air, but only under strict conditions. It has to replace the fossil-fuel heating, meet the full heating demand, be fitted by an MCS certified installer, and be in a home.
Do you work on commercial properties?
Yes. From a single let flat to offices, shops and public buildings, we work the same way: survey or diagnosis, a fixed price and proper paperwork.
Is there a survey before the work?
Yes. For simple jobs, pictures and a few details can be enough, while larger systems and faults that need testing are seen on site.
Is there VAT on a heat pump?
Heat pumps in homes carry 0% VAT until 31 March 2027, with 5% from 1 April 2027. Businesses pay the standard rate, and this is general information rather than tax advice.
Nearby places to Shelley
Also in Shelley
Air source heat pumps in Shelley: the local picture
About 77% of households live in detached or semi-detached houses, according to the last census (2021). Detached and semi-detached houses typically have room for the outdoor unit and a cylinder.
With Hill Hall about 4.8 miles south-west, it’s worth asking whether your own home is listed before planning a heat pump.
Shelley is about 7 miles south-east of Harlow, in Essex. For air source heat pumps in and around Shelley, it’s easy to get a fixed-price quote: please give us a ring on 07833 053749 or use the quote form. We work across London and the South East, Shelley included. Count every place we list in Essex and you reach 644, with Shelley on the list. For properties nearby, see our London page (21 miles or so).
If your postcode is in CM5, the property is within reach. From St Peter's Avenue, Bewlay Close and Queensway to the smaller roads in between, nowhere is left out. Places around Shelley that are also on our list: Chipping Ongar (1 mile south), Greensted (1 mile south-west), High Ongar (1 mile south-east), Bobbingworth (1 mile north-west) and Greensted Green (2 miles west). Larger places within reach include Chelmsford (11 miles east), Basildon (14 miles south-east), Harlow (7 miles north-west) and Brentwood (7 miles south-east).
Local landmarks in Shelley
Typical jobs here are in properties near The Ongar Academy and The Cock Tavern and the streets around them. Other landmarks nearby include Willingale Doe (4 miles north-east) and St. Margaret's Hospital (5.1 miles west). The countryside around Shelley includes Gernon Bushes.
Looking after it afterwards
To keep the system working properly:
- Keep radiators clear
- Find out the grant position at the survey
- Leave space around the outdoor unit
Should you have questions after the install, ring 07833 053749 and we’ll look into it. Annual servicing helps keep the system working well.
Keep radiators and indoor units unobstructed, as the system relies on them giving out heat.
What a customer said
“Office air con broke down in the July heatwave. Called at 8am, engineer was here by noon and fixed within 2 hours. Brilliant emergency response. They now hold the service contract for the whole building.”
James T., Crawley, office manager