Essex · Air conditioning repair
Air con repairs in Shelley
Looking for air conditioning repair in Shelley? We diagnose first, fix the price and book the work around you, then sign it off with written records.
- Drips from the indoor unit
- An error code or flashing light on the unit
- Frost on the pipework
Air conditioning repair in Shelley
A diagnosis call-out is from £75 + VAT. When the cause is found, the repair is priced before anything else is done, so you can decide with the facts in front of you. The work covers heat pumps, wall-mounted split systems and VRF systems, and the jobs we see most are water leaking from the unit or through the ceiling and ice forming on the indoor unit or pipes.
Around Shelley, repairs tend to be home systems, garden rooms and a few businesses. A photo of the unit’s label and a description of the fault help us plan.
Warranty periods vary by brand and by product. For example, Daikin’s standard warranty on split air conditioning is 2 years, and its longer extensions apply to its air-to-water units only. Whatever the brand, the manufacturer’s terms are explained on your quote.
- Place
- Shelley (CM5)
- Wider area
- Essex
- Certified
- F-Gas certified company, NICEIC approved
- Costs
- £75 + VAT call-out, then a fixed repair price
- Quotes
- Fixed-price quote after a site survey
- Telephone
- 07833 053749
- Updated
- 30 October 2026
Honest limits
A few issues sit outside what this work can do:
- A power cut or a fault on the incoming supply to the building (that’s for the network operator)
- A system that was undersized for the room in the first place (that needs a bigger system, not a repair)
- An old system with obsolete parts
If you are not sure, just call us on 07833 053749 or write to us at info@aircondoctor.co.uk and we will give you a straight answer before booking.
Where we work
- Multi-split systems
- Ceiling cassettes
- Ducted systems
- Wall-mounted split systems
- VRF systems
- Heat pumps
Managing agents and facilities teams in Shelley
Running several properties is easier with one contractor. Our area covers Greater London and the South East, so a run of properties can go into one programme and kept to a regular schedule.
We work for landlords, letting agents and managing agents as well as homeowners and businesses. Tell us who the contact on site is and who should receive the paperwork and we’ll copy in whoever needs it.
Shelley: your questions answered
Who do I call if my air conditioning fails in Shelley out of hours?
Yes. Our 24/7 emergency line covers Shelley. Have the make, model and error code ready, and we will talk you through what happens next.
Can you do air conditioning repair in Shelley?
Yes. We work across London and the South East from our base in East Grinstead, and Shelley is part of that. Get in touch with the details and we reply the same working day.
Is there a survey before the work?
Yes. Every job is looked at first, on a survey, or from your pictures and details where the job is simple. A fixed-price quote follows.
What accreditations do you have?
F-Gas company certification, NICEIC approval for electrical work and MCS certification for heat pumps, plus Checkatrade membership. Our engineers also hold the individual F-gas qualifications needed to work on refrigerant.
Why is water dripping from my indoor unit?
Most leaks come from a blocked drain, a failed pump or a unit that has dropped out of level. Ice on the coil from low airflow or low refrigerant can also melt and drip. Turn it off and ring us on 07833 053749 or drop us a line.
What causes ice on the indoor coil?
It normally points to poor airflow or a refrigerant leak. Blocked filters, a failing fan or a leak are the common causes. Turn it off, let the ice melt and ring us on 07833 053749.
How long does the work take?
It depends on the job, but most of the time it takes an hour or two to diagnose most faults, with the repair time depending on what we find. We will confirm it with the quote.
What a repair looks like in Shelley
In the mile around Shelley’s centre, 3 conservation areas have been designated. About 5 listed entries lie within half a mile of central Shelley, Shelley Hall (grade II*) among them. If a repair turns into a replacement on a listed building or in a conservation area, we check the planning position before changing the outdoor unit. About 77% of households live in detached or semi-detached houses, according to the 2021 Census. Tell us where your outdoor unit is and how to reach it, so we can plan the visit.
The make, model and error code are the most useful things to tell us. If a system fails at a school such as Ongar Primary School, our 24/7 line takes the call, and planned repairs can wait for the holidays.
Shelley is about 7 miles south-east of Harlow, in Essex. For air conditioning repair in and around Shelley, it’s easy to get a fixed-price quote: please phone 07833 053749 or fill in the contact form. We work across London and the South East, including Shelley. Our area takes in 644 places across Essex, large and small. We also work in London, about 21 miles from Shelley.
That includes properties on St Peter's Avenue, Bewlay Close and Queensway and nearby roads. Postcode districts we cover here: CM5. Neighbouring places we cover include Chipping Ongar (1 mile south), Greensted (1 mile south-west), High Ongar (1 mile south-east), Bobbingworth (1 mile north-west) and Greensted Green (2 miles west). Within a short drive, we also cover Chelmsford (11 miles east), Basildon (14 miles south-east), Harlow (7 miles north-west) and Brentwood (7 miles south-east).
What’s near Shelley
Around Shelley, our work takes us to homes and businesses near The Ongar Academy and The Cock Tavern. Nearby you will also find Willingale Doe (4 miles north-east) and St. Margaret's Hospital (5.1 miles west). Open spaces near Shelley include Gernon Bushes.
System by system
Multi-split systems
Refrigerant leaks on a multi-split can be anywhere on several pipe runs. We test each run to find it, then repair, pressure test and recharge.
Fans and compressors
Fans are the moving parts most likely to wear, often starting with a noise or weaker airflow. Indoor and outdoor fan motors can usually be replaced, depending on parts availability.
Nearby places to Shelley
Other services in Shelley
How it works
You don’t need to do much on the day. Just let us in and point us to the units, or to where they’ll be fitted, and we take it from there. At the end, we tidy up and run through the work with you. We agree a date with you and plan the visit to Shelley so we arrive with what’s needed.
- You tell us the symptoms, the make and any error code.
- On the diagnosis visit, we test the electrics, airflow, drain and refrigerant.
- You get the cause explained and a fixed price for the repair.
- Once agreed, the repair goes ahead.
- We test the system in operation and leave you a note of the fault and the fix.
Before we arrive
- Mention any roof access, ladders or high-level work
- Let us know where we can park and unload
- Make sure someone can let us in at the agreed time
Getting a price
For a fixed-price quote, phone 07833 053749 or fill in the contact form with the address and a few details about the rooms or units involved. A few photos make it quicker. You will hear back from us the same working day.
Advice
A customer’s words
“Very professional from the initial survey through to installation. The engineer explained everything clearly and the quote was exactly what we paid. Would not hesitate to recommend AirCon Doctor.”
David W., Haywards Heath