Essex · Heat pump installation
Air Source Heat Pumps in High Ongar
We cover High Ongar for air source heat pumps. Diagnosis first, a fixed price and proper paperwork when we finish.
- No space for a hot water cylinder
- Checking eligibility for a heat pump grant
- An oil, LPG or gas boiler near the end of its life
Air source heat pumps for homes and businesses in High Ongar
For an air-to-water heat pump, the price is £8,000–£16,000 (0% VAT on homes), before the grant. In England and Wales, the Boiler Upgrade Scheme offers a £7,500 grant towards an eligible air-to-water installation and the installer makes the application. Not every home qualifies, so we check eligibility before you commit. If the problem is ageing boilers that will need replacing and deciding on the outdoor unit position, we can help.
For a home around High Ongar that is off mains gas and heated by oil or LPG, the Boiler Upgrade Scheme adds an extra £1,500 until March 2027 for an air source or ground source heat pump.
If a fault appears while the equipment is under the manufacturer’s warranty, tell us the make, model and installation date. We’ll tell you how the manufacturer’s warranty is likely to apply before any chargeable work goes ahead.
- Location
- High Ongar (CM5)
- Region
- Essex
- Quote
- Fixed after a survey or photos
- Response
- Same working day
- Certified
- NICEIC and F-Gas, MCS
- Typical price
- Air-to-water £8,000–£16,000 before any grant (0% VAT for homes)
- Call
- 07833 053749
- Checked
- 30 October 2026
High Ongar: your questions answered
Do I need planning permission for a heat pump in High Ongar?
That depends on the building and where the outdoor unit goes. The High Ongar Conservation Area is close to the centre of High Ongar. The permitted development rules for heat pumps leave out listed buildings and stop outdoor units going on road-facing walls or roofs in conservation areas. Anything outside the rules needs an application, and we raise it with the planning department at Epping Forest council, normally the authority for High Ongar first.
Will you come out to High Ongar?
We do. Villages and hamlets get the same service as the bigger towns. Visits to smaller places are planned so the engineer arrives with what the job needs.
How much time does a heat pump install need?
An installation takes a few days on site, depending on the cylinder, the radiators and the pipework involved. We confirm the timing after the survey, and you can call 07833 053749 or send an email to book it.
When will I hear back?
The same working day. Then we agree a date that works for you, and you get a fixed price before any work goes ahead.
How much VAT is charged on a heat pump in a home?
Heat pumps in homes carry 0% VAT until 31 March 2027, with 5% from 1 April 2027. It does not apply to businesses, and this is general information rather than tax advice.
Can landlords and managing agents book you?
Yes. We work for homeowners, landlords, letting and managing agents, and businesses of every size across London and the South East. Tell us who should receive the paperwork.
Can we book visits on a schedule?
Yes. We offer maintenance contracts, with visits at the interval your system and the manufacturer need. Each visit is written up and F-Gas records kept where they apply.
Why deal with it now?
Choosing between air-to-water and air-to-air is easier with the facts. Air-to-water works with radiators and a cylinder, with a £7,500 grant for eligible homes, while air-to-air heats and cools rooms and has a £2,500 grant only in limited cases, and we explain which fits your home. Dealing with it now is typically simpler than a breakdown later.
What you pay reflects the actual work. That is why we look at the job first, from photos or on a survey, and the price is agreed before we start.
What you get with us
- We work on all the leading brands
- Covering London and the South East
- Manufacturer’s warranty terms explained on your quote
- 24/7 emergency line for breakdowns
Read how installs are priced and our accreditations and certificates.
What we are called out for in High Ongar
Many people look at heat pumps when an oil, LPG or gas boiler is getting old. Planning the change before the boiler fails gives you time to survey, design and apply for any grant instead of making a rushed decision when the heating stops.
These are the situations we see most often:
- Plans to switch to electric heating with a heat pump
- Finding a place for the outdoor unit
- Choosing between air-to-water and air-to-air
If your home is one of the older properties near Church of St Mary the Virgin, the survey checks whether it’s listed or in a conservation area before the outdoor unit position is chosen.
Questions to ask before booking
- Proof of F-Gas company certification
- Whether the manufacturer’s warranty depends on regular servicing
- How VAT is shown, and which rate applies
Air source heat pumps in High Ongar: the local picture
About 87% of households live in detached or semi-detached houses, according to the 2021 Census. Finding room for the outdoor unit and a cylinder is seldom a problem in homes like these.
Every heat pump design starts with a room-by-room heat loss calculation.
High Ongar is about 6 miles north of Brentwood, in Essex. We cover High Ongar for air source heat pumps and across the rest of Essex. Our list for Essex has 644 entries, and High Ongar is one. You can also see our page for London, about 21 miles away.
We cover every part of CM5 for air source heat pumps and the streets around it. Our engineers work on The Street, Mill Lane and Millfield and the roads around them. Close to High Ongar, our area also takes in Chipping Ongar (1 mile west), Shelley (1 mile north-west), Norton Mandeville (1 mile north-east), King Street (1 mile east) and Greensted (2 miles west). We also work in nearby towns such as Chelmsford (10 miles east), Basildon (12 miles south-east), Harlow (8 miles north-west) and Brentwood (6 miles south).
Around High Ongar
Around High Ongar, our work takes us to homes and businesses near Red Lion Public House and The Ongar Academy, among other places. A little further out are Willingale Doe (3.7 miles north-east).
The process
Wherever the system can be run before we leave, we run it and check it in operation. Then we show you what we’ve done and answer any questions, and anything that needs a follow-up is pointed out there and then. The visit takes from a couple of days to around a week, depending on the system and how much of the heating changes. Somewhere like High Ongar, it helps to know about lanes, gates and where to park.
- Step one is understanding the house, how it’s heated today and what you’d like to change.
- The survey measures heat loss room by room and looks at radiators, hot water and the best spot for the outdoor unit.
- You get a fixed-price quote, with any grant you are eligible for and the VAT explained.
- Fitting day: the outdoor unit is placed, the indoor side connected and the controls set up.
- Commissioning, MCS certification and a handover of the controls finish the job.
Before we arrive
- Let us know if the units are on a roof, a high wall or in a locked area
- Give us access to the outside wall, roof or yard where the outdoor unit sits
- Arrange for someone to be there to let us in
How to get a quote
Every quote shows the VAT clearly, and the rate that applies to your job is stated. VAT can differ between homes and businesses and between kinds of work, so we confirm it on the quote. To get one, ring us on 07833 053749.
Advice
Nearby places to High Ongar
More services for High Ongar
Pricing air source heat pumps in High Ongar
Our prices page gives typical ranges, but every job is priced on its own. What we look at:
- Whether it’s a one-off job or part of a maintenance contract
- The type of system, from a single split to a larger system
- The brand, model and parts involved
No two properties are the same, so each one gets its own fixed-price quote. The equipment, how we reach it, the route between units and the work needed all play a part.
Before you get in touch
Photos let us diagnose from a distance. The most useful are:
- Any error code or flashing light on the display
- A close-up of the unit’s label showing the model number
- The outdoor side of the property, including any roof or flat area
To help us quote: where the property is and what kind of building it is, pictures of the rooms or units, the make and model of any existing system and any symptoms, from error codes to drips. Then call us on 07833 053749, or email if that’s easier.
What a customer said
“Very professional from the initial survey through to installation. The engineer explained everything clearly and the quote was exactly what we paid. Would not hesitate to recommend AirCon Doctor.”
David W., Haywards Heath