Greater London · Heat pump installation
Heat pump installation in Rotherhithe, Greater London
Expert air source heat pumps for Rotherhithe: diagnosis first, then a fixed-price quote, the work and written records. Ask us for a fixed-price quote.
- Replacing a combi boiler with a heat pump
- Checking whether planning permission is needed
- Checking eligibility for a heat pump grant
Honest limits
Air source heat pumps cannot fix everything, and we’ll tell you before any work starts. It will not put right:
- Improving the building’s insulation
- Grants for hybrid systems or replacements of low-carbon systems
- Planning approval where permitted development doesn’t apply
If in doubt, give us a ring on 07833 053749 or write to us at info@aircondoctor.co.uk and we’ll say what we think before booking.
What the work covers
- Hot water cylinders
- Air-to-water heat pumps
- Air-to-air heat pumps
- Underfloor heating
- Homes heated by oil, LPG or gas
- Radiator systems
Air source heat pumps in Rotherhithe
A £2,500 grant is available for some air-to-air heat pumps, with conditions. It has to replace the fossil-fuel heating, cover the whole heating demand, be fitted by an MCS certified installer and be in a home; adding it alongside a boiler does not qualify. The work covers air-to-air heat pumps, air-to-water heat pumps and hot water cylinders, and the jobs we see most are no space for a hot water cylinder and not knowing whether a grant applies.
For flats in Rotherhithe, the lease, the freeholder and the rules for flats all come into it. Permitted development limits are different for flats, and we check before designing.
The records are your system’s health record: a dated account of the work and the readings we took. If anything goes wrong later, it helps the next engineer and the manufacturer, so keep it safe.
- Location
- Rotherhithe (SE16, SE8, E1W)
- Region
- Greater London
- Accreditations
- NICEIC approved, F-Gas certified, MCS
- Quote
- A fixed-price quote up front
- Response
- Same working day
- Costs
- £8,000–£16,000 before the grant, 0% VAT on homes
- Phone
- 07833 053749
- Updated
- 30 October 2026
Heat pumps in Rotherhithe: local notes
VOA council tax data show about 39% of homes in Rotherhithe and the neighbourhoods around it were built in 2000 or later, and the last census (2021) found about 79% of households live in flats. Lower heat loss in recent homes often means a smaller heat pump and fewer radiator changes. Flats are often harder for air-to-water systems, so we look at whether air-to-air suits better. In London, outside space and the rules for flats often decide which kind of heat pump suits.
Queen's House, roughly 2.1 miles south-east, is a reminder to check your home’s listing status: permitted development doesn’t cover listed buildings. Homeowners near Canada Water station often ask whether a heat pump can take over from the boiler, and the heat loss survey answers that.
Rotherhithe is about 2 miles south-east of Whitechapel, in Greater London. If you need air source heat pumps in Rotherhithe, please give us a ring on 07833 053749 or send an email for a fixed-price quote. Our area covers London and the South East, Rotherhithe included. Rotherhithe is one of 764 places in Greater London we cover for homes and businesses.
The closest recent job we can point to from Rotherhithe was on Greenwich High Road, Greenwich (SE10), about 2 miles south-east: installing a Mitsubishi Electric wall-mounted unit in the retail area and a second unit in the stockroom and office.
Streets in the area include Bush Road, Gomm Road and Swan Road, all of which are in our area. All of SE16, SE8 and E1W is covered. Close to Rotherhithe, our area also takes in Surrey Quays (1 mile south), Surrey Canal (1 mile south), South Bermondsey (1 mile south-west), Millwall (1 mile south-east) and North Greenwich (1 mile south-east). Further out, we also cover City of Westminster (5 miles west), Marylebone (5 miles west), Kensington (7 miles west) and St Pancras (4 miles north-west).
Near you in Rotherhithe
In Rotherhithe, that means homes and buildings near The Ship York pub, Bacon's College and Russia Dock Woodland, among other places. Rotherhithe has its own railway station: Canada Water station. A little further out are St Olave's Hospital (0.5 miles west) and Tower of London (1.6 miles north-west). Not far away are St. James's Park Lake and Tower Hill.
Towns and villages near Rotherhithe
What else we do in Rotherhithe
Safe owner checks
Refrigerant is off limits for anyone without the right qualifications. Under the F-gas rules, engineers need their own qualifications and the company must be certified, and escaping refrigerant can cause cold burns. A suspected leak is our job, not yours.
Write down what you notice: an error code, a new noise, a drip, a smell or a change in how well the system heats or cools. It makes our diagnosis quicker, and a photo of the display helps even more.
How the visit works
Every visit follows the same order: check the plan with you, put the dust sheets down, carry out the job, test what we have done and explain it all to you. The visit itself takes a few days for most air-to-water installations, with air-to-air systems often quicker. Let us know who controls access to the building in Rotherhithe, as that saves time on the day.
- We talk through your home, your current heating and what you want from a heat pump.
- We survey the home room by room for heat loss, and check the emitters, hot water and outdoor unit position.
- We send a fixed-price quote that shows the equipment, the grant position and the VAT.
- The outdoor unit, the indoor equipment and the controls are installed and connected.
- Commissioning, MCS certification and a handover of the controls finish the job.
Before we arrive
- Mention any managing agent or landlord rules we need to follow
- Clear access to the fuse board
- Plan for pets to be kept clear during the visit
Get a fixed-price quote
Published ranges are a starting point; the quote is built on your property, because every property is different. Once we have looked at the job, from photos or on a survey, you get a fixed price. To get going, call us on 07833 053749, or email if that’s easier.
Read more
Common questions in Rotherhithe
Can I get the Boiler Upgrade Scheme grant in Rotherhithe?
Rotherhithe is covered, as the scheme runs across England and Wales. The grant is £7,500 for an air source (air-to-water) heat pump and £2,500 for an air-to-air system that replaces the existing fossil-fuel heating. We hold MCS certification, so the application is ours to make for you.
Do I need planning permission for a heat pump in Rotherhithe?
It comes down to the building and the spot chosen for the outdoor unit. Historic England lists about 22 buildings and structures within half a mile of the centre of Rotherhithe. A heat pump on a house can be permitted development if it meets the conditions, including the MCS noise check, but not within the grounds of a listed building, and in a conservation area the outdoor unit cannot face a road. Where needed, we check with the planning department at Southwark council, usually the authority for Rotherhithe.
Do you work on commercial properties?
Yes. We work for homeowners, landlords, letting and managing agents, and businesses of every size in Rotherhithe and across Greater London. Tell us who should receive the paperwork.
Is there a survey before the work?
Yes. For simple jobs, pictures and a few details can be enough, while bigger systems and repairs that need testing get a visit.
Can I do the refrigerant work myself?
No, not the refrigerant side. The F-gas rules require certified companies and qualified engineers for it, and a new electrical circuit is notifiable building work unless a registered competent person does it.
Will you work on another installer’s system?
Yes. Systems fitted by other companies are fine, on all the main brands. Send us the make and model, and any records you have.
Do you have a 24/7 line?
Yes. For anything urgent, such as a system failing in a server room or water leaking from a unit, ring our 24/7 line and we’ll agree what happens next.
Looking after your system
To keep the system working properly:
- Keep the outdoor unit clear all year
- Let the heat pump run steadily, as set up at handover
- Leave indoor units unobstructed
If you were eligible for a grant, we handle the application and keep you updated, as the installer applies for it.
Do not cover radiators with furniture or heavy curtains so the heat can get into the room.
From one of our customers
“Excellent service from start to finish. Two wall-mounted units installed in our home. Clean, tidy work: they protected all the floors and left no mess. The systems work brilliantly. Would highly recommend.”
Sarah M., East Grinstead