Greater London · Heat pump installation
Heat pump installers in Surrey Quays
We cover Surrey Quays for air source heat pumps. Diagnosis first, a fixed price and proper paperwork when we finish.
- Plans to switch to electric heating with a heat pump
- Working out whether radiators need upsizing
- Deciding which kind of heat pump suits the home
Before you call an engineer
Write down what you notice: error codes, noises, drips, smells or a drop in performance. It makes our diagnosis quicker, and a photo or a short video of the display is even better.
Good habits make our visits easier, not unnecessary. Clean filters and a clear outdoor unit help the system run as it should, but the inside of the units, the refrigerant and the electrics still need a qualified engineer.
Air source heat pumps for homes and businesses in Surrey Quays
A £2,500 grant is available for some air-to-air heat pumps, with conditions. The system must replace the existing fossil-fuel heating and meet the home’s full heating demand, it must be installed by an MCS certified installer, and it must be in a home; adding it alongside a boiler doesn’t qualify. Common call-outs are for questions about listed buildings or conservation areas and questions about the Boiler Upgrade Scheme, across air-to-air heat pumps, radiator systems and underfloor heating.
A terrace in Surrey Quays shares walls with its neighbours, which helps keep heat in, as long as there’s a sensible spot for the outdoor unit and its noise is checked against the MCS planning standard.
Some manufacturers make regular servicing by a qualified engineer a condition of their warranty. Where yours does, a regular service with us keeps that side in order and each visit is recorded.
- Location
- Surrey Quays (SE16, SE8, SE15)
- Region
- Greater London
- Quote
- A fixed-price quote up front
- Certified
- F-Gas certified, NICEIC approved, MCS
- Guide price
- £8,000–£16,000 before the grant, 0% VAT on homes
- Telephone
- 07833 053749
- Updated
- 30 October 2026
How the job changes from property to property
VAT on heat pumps
This is general information, not tax advice.
The Boiler Upgrade Scheme
There’s one grant per property, and you cannot get a grant to replace a low-carbon system, and hybrid systems are not eligible.
Towns and villages near Surrey Quays
Also in Surrey Quays
What a heat pump looks like in Surrey Quays
About 42% of homes in the Surrey Quays area have been built since 2000, according to the Valuation Office Agency’s council tax figures, and about 83% of households live in flats, according to the last census (2021). Lower heat loss in recent homes often means a smaller heat pump and fewer radiator changes. In flats, space for an outdoor unit and a cylinder can be limited, and the lease and freeholder come into it, so air-to-air is sometimes the better fit. London homes can be short of space for an outdoor unit and cylinder, which affects the choice of heat pump.
Live in one of the older houses around St Katharine with St Bartholomew? Expect the survey to look closely at heat loss and at the building’s planning status. For a home near Surrey Quays station, the survey looks at whether an air-to-water or air-to-air heat pump suits better.
Surrey Quays is about 2 miles south-east of Whitechapel, in Greater London. Whatever kind of property you have in Surrey Quays, we can help with air source heat pumps. You will hear back from us the same working day, and there’s a 24/7 emergency line. Our list for Greater London has 764 entries and Surrey Quays is among them.
Not far from Surrey Quays, a recent job of ours was on Greenwich High Road, Greenwich (SE10), about 2 miles south-east: installing a Mitsubishi Electric wall-mounted unit in the retail area and a second unit in the stockroom and office.
Our working area takes in SE16, SE8 and SE15, every street of it. Whether you’re on Bush Road, Gomm Road and Lower Road or anywhere close by, we can help. We also cover Rotherhithe (1 mile north), Surrey Canal (1 mile south-west), South Bermondsey (1 mile south-west), Millwall (1 mile east) and North Greenwich (1 mile east). We also work in nearby towns such as City of Westminster (5 miles west), Marylebone (5 miles west), Kensington (7 miles west) and St Pancras (4 miles north-west).
Landmarks near Surrey Quays
In Surrey Quays, that means homes and buildings near Spa School, Deptford Park and Bacon's College, among other places. Surrey Quays has its own railway station: Surrey Quays station. Other landmarks nearby include Surrey Quays Shopping Centre (under half a mile north-west) and Brunel Museum (0.8 miles north-west). The countryside around Surrey Quays includes Lavender Pond and Tower Hill.
How it works
Protection comes first: dust sheets over floors and furniture near the work and nothing is moved without asking you. Then the electrics are made safe and the work begins. The work on site takes from a couple of days to around a week, depending on the system and how much of the heating changes, and we clear up before we go. Managed buildings in London often need contractors booked in, and we can deal with the agent for a job in Surrey Quays.
- First, a chat about the property and your goals for the heating.
- We survey for heat loss and look at radiators, cylinder space and outdoor unit options.
- You get our view on the right type for the house, and on whether the Boiler Upgrade Scheme applies.
- We install the heat pump and connect it up.
- The job ends with commissioning, the MCS certificate and a walk through the controls.
Before we arrive
- Keep pets and children away from the work area
- Make sure we can reach the outdoor unit, or where it will go
- Clear the space around the indoor unit, or where it will go
Get a fixed-price quote
If you need air source heat pumps in Surrey Quays, phone 07833 053749 or send an email. Tell us what kind of property it is and what you’d like done, and send a few photos if you can. Enquiries get a reply the same working day.
Related advice
Your questions about air source heat pumps in Surrey Quays
Do I need planning permission for a heat pump in Surrey Quays?
It comes down to the building and the spot chosen for the outdoor unit. Around 11 listed entries sit within 0.5 miles of central Surrey Quays. The permitted development rules for heat pumps leave out listed buildings and stop outdoor units going on road-facing walls or roofs in conservation areas. Anything outside the rules needs an application, and we raise it with Southwark council, which is typically the planning authority for Surrey Quays first.
Does the Boiler Upgrade Scheme cover homes in Surrey Quays?
Surrey Quays is covered, as the scheme runs across England and Wales. The grant is £7,500 for an air source (air-to-water) heat pump and £2,500 for an air-to-air system that replaces the existing fossil-fuel heating. The installer applies, and we are MCS certified.
Will skipping a service affect the warranty?
Check the manufacturer’s terms. Some warranty terms require the system to be serviced regularly by a qualified engineer, so check the terms or ask us. Either way, keep a record of every service.
Which type of heat pump is right for my home?
Air-to-water heats radiators or underfloor heating and hot water; air-to-air heats rooms through indoor units and can cool them. Air-to-air doesn’t heat hot water, and we explain which suits your home.
Do I need new radiators for a heat pump?
It depends on each radiator and the room it heats. At the lower temperatures a heat pump uses, radiators need more surface so we check every radiator against the room’s heat loss.
What warranty do I get?
The manufacturer provides it, on its own terms. Some brands make regular servicing a condition so it’s worth keeping the service records.
Can we book visits on a schedule?
Yes. Maintenance contracts are part of what we do, set at the interval the system and the manufacturer’s terms need. Every visit is recorded and F-Gas records kept where they apply.
When something else is needed
Air source heat pumps cannot fix everything, and we’d rather say so up front. It doesn’t solve:
- Any gas work on the existing boiler
- Tax advice on your own circumstances
- Insulation work, such as loft or cavity wall insulation
If you’re not sure, just ring 07833 053749 or send an email and we will give you a straight answer.
What the work covers
- Radiator systems
- Air-to-air heat pumps
- Homes heated by oil, LPG or gas
- Underfloor heating
- Hot water cylinders
- Air-to-water heat pumps
A customer’s words
“Excellent service from start to finish. Two wall-mounted units installed in our home. Clean, tidy work: they protected all the floors and left no mess. The systems work brilliantly. Would highly recommend.”
Sarah M., East Grinstead