East Sussex · Heat pump installation
Air Source Heat Pumps in Rock-a-Nore
We cover Rock-a-Nore for air source heat pumps. Diagnosis first, a fixed price and proper paperwork when we finish.
- Comparing heat pump types
- Checking eligibility for a heat pump grant
- Moving away from fossil-fuel heating
Rented and managed buildings
Facilities teams in offices, schools and public buildings book us too in Rock-a-Nore and across East Sussex. Larger buildings can be done in stages around the people who use them.
From a single flat to a whole estate, you get the same standard: diagnosis, a fixed price, access agreed with the people on site and paperwork at the end.
Air source heat pumps for homes and businesses in Rock-a-Nore
An air-to-water heat pump heats water to a lower temperature than a typical boiler which means some radiators may need upsizing. The survey shows which rooms are fine and which need changes and anything that needs changing is in the quote. The work covers air-to-air heat pumps, homes heated by oil, LPG or gas and hot water cylinders, and the jobs we see most are moving away from fossil-fuel heating and replacing a combi boiler with a heat pump.
Whether a home near Rock-a-Nore has mains gas makes a difference to the grant. Until March 2027, homes on oil or LPG without mains gas can get an extra £1,500 through the Boiler Upgrade Scheme, for an air source or ground source heat pump.
Any work on the refrigerant circuit is recorded: the work carried out, the refrigerant involved and the quantities. Keep the records with the manual and the warranty documents, ready for the next service or a warranty query.
- Location
- Rock-a-Nore (TN34, TN35)
- Region
- East Sussex
- Quote
- Fixed-price quote after a site survey
- Certified
- NICEIC approved, F-Gas certified, MCS
- Price guide
- £8,000–£16,000 before the grant, 0% VAT on homes
- Phone
- 07833 053749
- Updated
- 30 October 2026
When something else is needed
In fairness, some problems need a different answer:
- Any gas work on the existing boiler
- Promising eligibility for the Boiler Upgrade Scheme
- Tax rulings, which only HMRC can give
Not sure which it is? You can ring 07833 053749 or drop us a line and we’ll tell you honestly.
What the work covers
- Air-to-air heat pumps
- Homes heated by oil, LPG or gas
- Air-to-water heat pumps
- Underfloor heating
- Hot water cylinders
- Radiator systems
Before you call an engineer
Write down what you notice: an error code, a new noise, a drip, a smell or a change in how well the system heats or cools. It makes our diagnosis quicker, and a photo of the display helps even more.
Leave the units and pipework where they are. Disconnecting a system means dealing with refrigerant, which only a qualified engineer can do, and the electrics need care too. Ask us to quote for a move instead.
Homes in Rock-a-Nore and heat pumps
The coast is only about 1 mile from Rock-a-Nore. Near the coast, we choose the outdoor unit position with salt-laden wind in mind. VOA council tax data put about 75% of homes in and around Rock-a-Nore before 1919, and about 46% of households live in flats, according to the last census (2021). In older homes, the heat loss calculation is especially important, as solid walls and draughts change the size of heat pump needed. Flats are often harder for air-to-water systems, so we look at whether air-to-air suits better. The middle of Rock-a-Nore is part of the Old Town, Hastings Conservation Area. 4 conservation areas lie within a mile of central Rock-a-Nore. On the National Heritage List, around 384 entries fall within 0.5 miles of the middle of Rock-a-Nore; Church of St Clement (grade II*) is one. Where a home is affected, the outdoor unit position is settled with the local planning authority (normally Hastings council) before the heat pump design is finished.
For a home near Ore station, the survey looks at whether an air-to-water or air-to-air heat pump suits better. Live in one of the older houses around Ebenezer Particular Baptist Chapel? Expect the survey to look closely at heat loss and at the building’s planning status.
Rock-a-Nore is about 2 miles south-east of Hastings, in East Sussex. Whatever kind of property you have in Rock-a-Nore, we can help with air source heat pumps. We reply to enquiries the same working day, and there’s a 24/7 emergency line. Across East Sussex, we cover 289 places, Rock-a-Nore among them. Eastbourne, roughly 14 miles off, has its own page on this site.
The closest recent job we can point to from Rock-a-Nore was on Old London Road, Hastings (TN35), about 2 miles north-west: installing three Samsung cassette units in the main co-working hall and a wall-mounted unit in the meeting room.
Our engineers work on Crown Lane, Croft Road and Queens Road and nearby roads. Our working area takes in TN34 and TN35. Close to Rock-a-Nore, our area also takes in Hastings Old Town (1 mile north-west), Belmont (1 mile north-west), America Ground (1 mile west), Blacklands (1 mile north-west) and St Helen's (1 mile north-west). We also work in nearby towns such as Eastbourne (14 miles west), Bexhill-on-Sea (6 miles west), Hailsham (15 miles west) and Polegate (15 miles west).
Around Rock-a-Nore
Locally, jobs take us to houses, flats and workplaces close to The Dolphin pub, Linton Gardens and Roman Catholic Church of St Mary Star of the Sea. Nearby too are William Parker Sports College (1.8 miles north-west) and University School (1 mile west). Rock-a-Nore’s nearest station is Ore station, roughly 0.8 miles north. Well-known places in the area include Flower Makers Museum (within half a mile west) and Priory Meadow Shopping Centre (0.6 miles west). Not far away are Church Wood and Robsack Wood.
Also near Rock-a-Nore
More services for Rock-a-Nore
How it works
We book the visit for a day and time that suit you, and we let you know if plans need to move. When we arrive, we check the job against the survey or the pictures you sent. If something is different, we talk it through with you before carrying on. After that, it takes from a couple of days to around a week, depending on the system and how much of the heating changes. Around Rock-a-Nore, access is usually simple, though gates and garden access are worth mentioning.
- We find out about your home and the heating you have now.
- A heat loss survey is carried out, room by room.
- The design covers the heat pump, emitters, hot water and outdoor unit.
- A fixed-price quote explains the cost, the grant position and the VAT.
- Then it’s fitted, commissioned and registered with MCS.
Getting ready for the visit
- Make sure someone can let us in at the agreed time
- Let us know where we can park and unload
- Find the manual or the paperwork for the system, if you have it
Get a fixed-price quote
Every quote starts with a look at the job, from a site survey or, where the job is straightforward, from pictures and measurements. Then you get a fixed price before any work starts.
Related advice
Rock-a-Nore questions
Is Rock-a-Nore within the area you cover?
Yes. Rock-a-Nore is within the area we cover across London and the South East. A few photos and the postcode are enough to get things started.
Does the Boiler Upgrade Scheme cover homes in Rock-a-Nore?
Yes, the scheme covers homes in England, including Rock-a-Nore, if they qualify. Air-to-water and ground source systems attract £7,500. Air-to-air gets £2,500, but only where it takes over from fossil-fuel heating and covers the whole home’s heating demand. The installer applies, and we are MCS certified.
Can you set up regular servicing?
Yes. Tell us what you have and how it’s used and we will propose a schedule and quote for it. That can include the leak checks the F-gas rules require for larger systems.
Is there a survey before the work?
Yes, every time. Diagnosis comes before treatment: the survey shows what’s needed, where things go and what access we need, and the quote is based on that.
Do you offer emergency call-outs?
Yes, 24/7. Call the emergency line and tell us the make, the symptoms and any error code, and we’ll advise on what to do next.
Should I choose air-to-water or air-to-air?
Air-to-water suits homes with radiators and a cylinder; air-to-air suits rooms that need heating and cooling, and we help you choose. Both are part of what we install.
Who has to arrange F-Gas leak checks?
The F-gas rules share it between the equipment’s operator and the engineers who work on it. The interval depends on the refrigerant charge, measured in tonnes of CO2 equivalent: at least every 12 months from 5 tCO2e, and every 6 months from 50 tCO2e.
A customer’s words
“Excellent service from start to finish. Two wall-mounted units installed in our home. Clean, tidy work: they protected all the floors and left no mess. The systems work brilliantly. Would highly recommend.”
Sarah M., East Grinstead