East Sussex · Heat pump installation
Heat pump installation in St Helen's, East Sussex
We cover St Helen's for heat pump installation. Diagnosis first, a fixed price and proper paperwork when we finish.
- Questions about the Boiler Upgrade Scheme
- An oil, LPG or gas boiler near the end of its life
- Planning and permitted development questions
About our air source heat pumps in St Helen's
Until 31 March 2027, a heat pump installed in residential accommodation carries 0% VAT, with 5% from 1 April 2027. That follows HMRC Notice 708/6, and it doesn’t apply to businesses, and for air-to-air systems we confirm the VAT on your quote. Please treat this as general information rather than tax advice. If you are dealing with questions about the Boiler Upgrade Scheme and checking emitters for a heat pump, we can sort it out.
Whether a home near St Helen's has mains gas makes a difference to the grant. Homes heated by oil or LPG with no mains gas can get an extra £1,500 on the Boiler Upgrade Scheme until March 2027, for an air source or ground source heat pump.
Warranty periods vary by brand and by product. For example, Daikin’s standard warranty on split air conditioning is 2 years, and its longer extensions apply to its air-to-water units only. For any other brand, we explain the manufacturer’s terms on your quote.
- Location
- St Helen's (TN34, TN37)
- Wider area
- East Sussex
- Replies
- We reply the same working day
- Quote
- A fixed-price quote up front
- Price guide
- Air-to-water £8,000–£16,000 before any grant (0% VAT for homes)
- Credentials
- NICEIC and F-Gas, MCS
- Call
- 07833 053749
- Updated
- 30 October 2026
Leave it or put it right?
A heat pump sized without a proper heat loss survey can struggle in cold weather or run inefficiently. Doing the survey properly from the start avoids that. For a place like St Helen's, booking ahead lets us plan the visit properly.
Homes, offices, shops and public buildings are all priced the same way: what’s needed, how we reach it, the parts and the labour. Ask for a fixed-price quote and we will explain each part.
Why book with us
- Fixed-price quotes after a survey or pictures
- NICEIC approved electrical contractors
- Manufacturer’s warranty terms explained on your quote
- F-Gas certified company
Take a look at how installs are priced and how to check a contractor.
How it works
Protection comes first: sheets over the floor and any furniture nearby, and we ask before moving anything. Then the electrics are made safe and the work begins. It takes a few days for most air-to-water installations, with air-to-air systems often quicker, and we clear up before we go. Tell us about any gates or steps at your property near St Helen's when you book.
- First, a chat about the property and your goals for the heating.
- We survey for heat loss and look at radiators, cylinder space and outdoor unit options.
- You get our view on the right type for the house, and on whether the Boiler Upgrade Scheme applies.
- We install the heat pump and connect it up.
- We commission it, complete the MCS certificate and show you how to use it.
Preparing for the visit
- Dig out any previous service or F-Gas records
- Tell us about any building rules, permits or sign-in
- Let us know where we can park and unload
Getting a price
Quoting starts with a diagnosis, either on a site survey or, for simple jobs, from your pictures and details. After that, we send a fixed price so you know the cost before we begin.
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Nearby places to St Helen's
More services for St Helen's
System by system
Hot water cylinders
Hot water from an air-to-water system is stored in a cylinder. The survey looks at where it can go, especially if you have a combi boiler.
Air-to-air heat pumps
A £2,500 Boiler Upgrade Scheme grant is available for air-to-air only if it replaces the fossil-fuel heating and meets the full heating demand. It must be installed by an MCS certified installer and be in a home.
Common questions in St Helen's
Does the Boiler Upgrade Scheme cover homes in St Helen's?
Yes, the scheme covers homes in England, including St Helen's, if they qualify. For an air-to-water heat pump the amount is £7,500; an air-to-air system can get £2,500 if it replaces the fossil-fuel heating outright, meets the home’s full heating demand and isn’t an add-on to a boiler. The installer applies, and we are MCS certified.
Does being near the sea make a difference to air source heat pumps in St Helen's?
It can, as St Helen's is within about 2 miles of the sea, where salt in the air is hard on coils and fixings. The outdoor unit position, its fixings and regular servicing all help near the sea.
Will skipping a service affect the warranty?
It can, for some brands. Send us the make and model and we’ll tell you what the manufacturer expects and stick to the interval they set.
What accreditations do you have?
We are an F-Gas certified company, with NICEIC approval for electrical work and MCS certification for heat pumps. We are members of Checkatrade too.
Can you come out in an emergency?
Yes, 24/7. When you call, tell us the make, what’s happening and any error code, and we’ll talk you through the next steps.
What’s the price of a heat pump installation?
Air-to-water work is in the £8,000–£16,000 range (0% VAT on homes), with any grant still to come off. The heat pump size, radiator changes and the cylinder decide where in that range you are, and air-to-air systems are priced after a survey.
Will I need planning consent for an air source heat pump?
Under the Planning Portal rules, a heat pump on a house can often be permitted development. Listed buildings are excluded, and listed building consent is separate. We check what applies to you.
What a heat pump looks like in St Helen's
St Helen's lies within about 2 miles of the sea. For a heat pump near the sea, ask about any coastal protection option the manufacturer offers. About 43% of homes in St Helen's and the neighbourhoods around it date from 1945 to 1972, according to the Valuation Office Agency’s council tax figures, and the last census (2021) found about 61% of households in detached or semi-detached houses. Whether the walls and loft have been insulated makes a real difference to the heat pump size for homes of that period. Houses typically have space for an outdoor unit and a hot water cylinder. Draw a one-mile circle round the middle of St Helen's and it takes in 3 conservation areas. For a heat pump, permitted development doesn’t apply within the grounds of a listed building, and in a conservation area the outdoor unit can’t go on a wall or roof facing a road, so we check with Hastings council, usually the planning authority here where necessary.
Homeowners near Ore station often ask whether a heat pump can take over from the boiler, and the heat loss survey answers that. Live in one of the older houses around St Peter & St Paul? Expect the survey to look closely at heat loss and at the building’s planning status.
St Helen's is about 1 mile north-east of Hastings, in East Sussex. Whether you’re in the middle of St Helen's or further out, we cover air source heat pumps, from a single room to a whole building. St Helen's is one of 289 towns, villages and districts in East Sussex where we work. You can also see our page for Eastbourne, about 14 miles away.
Our nearest recent job to St Helen's was on Old London Road, Hastings (TN35), about 1 mile south-west: installing three Samsung cassette units in the main co-working hall and a wall-mounted unit in the meeting room.
Work in TN34 and TN37 follows the same survey, fixed-price quote and written records as everywhere else we cover. Park Avenue, Keppel Road and Down's Road and the roads off them are all inside our area. Places around St Helen's that are also on our list: Blacklands (1 mile south), Hastings (1 mile south-west), Silverhill (1 mile south-west), Belmont (1 mile south-east) and Hollington (1 mile west). Within a short drive, we also cover Eastbourne (14 miles south-west), Bexhill-on-Sea (5 miles west), Hailsham (14 miles west) and Polegate (15 miles west).
What’s near St Helen's
In St Helen's, that means homes and buildings near William Parker Sports College, University School and The Duke pub and the streets around them. The nearest railway station is Ore station, roughly 0.8 miles south-east of the centre. Nearby you will also find Priory Meadow Shopping Centre (1.2 miles south) and Hastings Old Town Hall Museum (1.3 miles south-east). Green spaces nearby include Church Wood and Robsack Wood and Senlac Hill.
Landlords, agents and facilities managers
When the building owner and the occupier are different, it’s worth checking the agreement for who looks after the system. We can quote either party, and the paperwork can go to both.
Facilities teams in offices, schools and public buildings book us too in St Helen's and across East Sussex. Larger buildings can be done in stages around the people who use them.
A customer’s words
“Office air con broke down in the July heatwave. Called at 8am, engineer was here by noon and fixed within 2 hours. Brilliant emergency response. They now hold the service contract for the whole building.”
James T., Crawley, office manager