East Sussex · Heat pump installation

Heat pump installers in Silverhill

One call covers MCS certified installation of air source heat pumps for heating and hot water, with the Boiler Upgrade Scheme grant applied for in Silverhill, from the first look to sign-off. An F-Gas certified company, NICEIC approved, on Checkatrade.

  • Checking whether planning permission is needed
  • Ageing boilers that will need replacing
  • Choosing between air-to-water and air-to-air

Air source heat pumps in Silverhill

What happens on the day

Each visit runs to the same pattern: check the plan with you, protect the area, do the work, test what we have done and explain it all to you. The visit itself takes several days for an air-to-water system with a new cylinder, less for an air-to-air system. In a place like Silverhill, parking is rarely an issue, but tell us about gates and access to the back of the property.

  1. We start with your plans and the property.
  2. A survey covers heat loss, radiators, hot water and where the outdoor unit could sit.
  3. You get our view on the right type for the house, and on whether the Boiler Upgrade Scheme applies.
  4. Installation follows on the agreed dates.
  5. We commission it, complete the MCS certificate and show you how to use it.

Getting ready for the visit

  • Clear the space around the indoor unit, or where it will go
  • Plan for pets to be kept clear during the visit
  • Make sure someone can let us in at the agreed time

Getting a price

Want a quote for air source heat pumps? Please phone us on 07833 053749 or use the quote form and tell us about the job. We will talk you through the options and give you a fixed-price quote before you commit to anything.

Ask for a quote

Advice

Air source heat pumps in Silverhill, done properly

A heat pump takes heat from the outside air and moves it into your home with electricity running the compressor and fans. It works on the same principle as air conditioning, run the other way, and air-to-air heat pumps are sometimes simply called air conditioning. Typical jobs include comparing heat pump types and a boiler that’s getting old, on air-to-air heat pumps, hot water cylinders and homes heated by oil, LPG or gas.

For a house near Silverhill, space outside is rarely the problem, so heat loss, radiators and the electrics are what we check.

AirCon Doctor is an F-Gas certified company and NICEIC approved for electrical work, MCS certified for heat pumps and a Checkatrade member. Our engineers hold the F-gas qualifications needed to work on refrigerant.

Where
Silverhill (TN38, TN37, TN34)
Wider area
East Sussex
Prices
£8,000–£16,000 before the grant, 0% VAT on homes
Pricing
Fixed, in writing
Certified
F-Gas certified, NICEIC approved, MCS
Call
07833 053749
Updated
30 October 2026

FAQs for Silverhill

Is the coast a problem for outdoor units in Silverhill?

It can. Silverhill is within about 2 miles of the coast, and salt air speeds up corrosion on outdoor units. We site outdoor units out of the worst of the sea wind where possible and can suggest models with corrosion protection where the manufacturer offers it.

Do you cover smaller places like Silverhill?

Yes. Silverhill is within the area we cover across London and the South East. We’re based in East Grinstead and plan each visit so the job can be finished in one trip where possible.

Am I eligible for a heat pump grant?

Eligibility depends on the property and the scheme rules. The scheme gives £7,500 for eligible air-to-water or ground source systems, and £2,500 for air-to-air only under strict conditions, and we check before you commit.

Should I choose air-to-water or air-to-air?

The right choice depends on the property and what you need. The grant is £7,500 for eligible air-to-water systems and £2,500 for air-to-air in limited cases. We explain the options after the survey.

How much VAT is charged on a heat pump in a home?

Not on a home installation at the moment: HMRC zero-rates heat pumps installed in residential accommodation until 31 March 2027, and 5% applies after that. The relief isn’t available to businesses, and with air-to-air we confirm the VAT on the quote. This is general information, not tax advice.

Can landlords and managing agents book you?

Yes. We work for homeowners, landlords, letting and managing agents, and businesses of every size across London and the South East. Tell us who should receive the paperwork.

Do I need to service the system to keep the warranty?

Each manufacturer decides. Where servicing is a condition, a missed service could give the manufacturer grounds to refuse a claim, so we explain the terms on your quote.

Safe owner checks

Do not move, re-route or disconnect units or pipework yourself. Moving a unit involves the refrigerant circuit, so it needs an F-Gas qualified engineer, and the electrics need care too. If you need something moved, we can quote for it.

For air conditioning, cleaning the indoor unit’s filters is the main job owners can do where the manufacturer’s manual explains how. They come out, get a gentle clean and go back only when they’re dry. For a heat pump, the main owner jobs are a clear outdoor unit and sensible control settings.

What affects the quote in Silverhill

A fixed price needs a few facts first. We look at:

  • The size of the job
  • A single visit or a regular plan
  • The pipe route between the units

Whatever the property, the quote works the same way: what’s needed, how we reach it, the parts and the labour. Call for a fixed-price quote and we will explain each part.

What we need to know

When you contact us, these details help:

  • Wide pictures of the room or the existing unit
  • A photo of the consumer unit with the cover closed
  • A close-up of the unit’s label showing the model number

The quickest way to a quote is to send photos: the room or the existing unit, the outside wall or roof where the outdoor unit sits or would go, and the label on any existing unit. Tell us the address and what you need, and simple jobs can often be priced without a visit.

Air source heat pumps in Silverhill: the local picture

At about 2 miles from the coast, Silverhill is close enough for sea air to matter. Salt air is hard on outdoor units, so a heat pump near the sea needs a sensible position and regular checks, and some models offer corrosion protection for coastal sites. Silverhill’s centre is no more than about a third of a mile from the Springfield Road, St Leonards Conservation Area. Draw a one-mile circle round the middle of Silverhill and it takes in 8 conservation areas. Listed buildings are part of the picture here: about 5 within half a mile of the centre, such as Church of St Matthew (grade II*). For a heat pump, permitted development doesn’t apply within the grounds of a listed building, and in a conservation area the outdoor unit can’t go on a wall or roof facing a road, so we check with the local planning authority (normally Hastings council) where needed. VOA council tax data put about 48% of homes across Silverhill and its surrounding area before 1919. Older homes can lose heat faster, so a room-by-room heat loss calculation, and sometimes insulation or larger radiators, comes before sizing a heat pump.

Period properties close to St Matthew's Church can suit a heat pump, though insulation and any heritage protection are checked first.

Silverhill is about 1 mile west of Hastings, in East Sussex. Homes and businesses alike in Silverhill, we can help with air source heat pumps. We reply to enquiries the same working day and our emergency line runs 24/7. In East Sussex alone we list 289 places and Silverhill is among them. You can also see our page for Eastbourne, about 13 miles away.

Not far from Silverhill, a recent job of ours was on Old London Road, Hastings (TN35), about 1 mile east: installing three Samsung cassette units in the main co-working hall and a wall-mounted unit in the meeting room.

Our engineers cover all of the TN38, TN37 and TN34 postcode area and the roads nearby. From Duke Road, Vale Road and Drury Lane to the smaller roads in between, the whole area is covered. Other places close to Silverhill include Hastings (1 mile east), Hollington (1 mile north-west), St Leonards (1 mile south), Blacklands (1 mile east) and St Helen's (1 mile north-east). We also work in nearby towns such as Eastbourne (13 miles south-west), Bexhill-on-Sea (4 miles west), Hailsham (13 miles west) and Polegate (14 miles west).

Near you in Silverhill

Around Silverhill, our work takes us to homes and businesses near The Duke pub, Alexandra Park and University School. The closest station to Silverhill is St Leonards Warrior Square station, about 0.8 miles south of the centre. A little further out are Priory Meadow Shopping Centre (1.3 miles south-east) and The True Crime Museum (1.2 miles south-east). For a walk, there’s Church Wood and Robsack Wood and Senlac Hill.

Map of Silverhill © OpenStreetMap contributors

Common problems we fix in Silverhill

Many enquiries start with a question about the Boiler Upgrade Scheme. Whether you can get the grant depends on your home and the scheme conditions, so we check before you commit.

Reasons to give us a call include:

  • Wanting to stop using oil, LPG or gas for heating
  • Replacing a combi boiler with a heat pump
  • Not knowing whether a grant applies

If your home is near St Leonards Warrior Square station and heated by a gas boiler, an air-to-water heat pump can replace it where the survey shows it suits.

Comparing quotes

  • How extra work would be agreed if they find something unexpected
  • Who does the electrical work, and whether they can certify it
  • Which VAT rate the quote uses, and why

Questions to ask before you book

From one of our customers

“Very professional from the initial survey through to installation. The engineer explained everything clearly and the quote was exactly what we paid. Would not hesitate to recommend AirCon Doctor.”

David W., Haywards Heath

F-Gas certified companyRefrigerant work done and recorded properly
NICEIC approvedElectrical work certified
MCS certifiedHeat pump installations
Checkatrade memberVetted trade directory
24/7 emergency lineBased in East Grinstead