East Sussex · Heat pump installation
Hastings Old Town air source heat pumps
We cover Hastings Old Town for air source heat pumps. A look at the job first, a fixed-price quote and written records at the end.
- Radiators that may be too small for a heat pump
- Planning and permitted development questions
- Not knowing whether a grant applies
How we handle air source heat pumps in Hastings Old Town
Heat pumps run at lower flow temperatures than most boilers which means some radiators may need upsizing. We check each radiator against the room’s heat loss, and the quote sets it out. Common call-outs are for deciding which kind of heat pump suits the home and not knowing whether a grant applies, across homes heated by oil, LPG or gas, air-to-water heat pumps and hot water cylinders.
Cottages and older homes near Hastings Old Town can lose heat faster, so a proper heat loss calculation matters. Sometimes insulating first makes more sense.
Warranty on the equipment is the manufacturer’s own, on the manufacturer’s terms, and we explain those terms on your quote. Each brand sets its own conditions, so we go through them with you rather than leave you to find the small print.
- Place
- Hastings Old Town (TN34, TN35)
- Wider area
- East Sussex
- Certified
- F-Gas certified company, NICEIC approved, MCS
- Costs
- £8,000–£16,000 (0% VAT on homes), before the grant
- Quotes
- Fixed, in writing
- Enquiries
- Answered the same working day
- Telephone
- 07833 053749
- Updated
- 30 October 2026
Landlords, agents and facilities managers
From a single flat to a whole estate, the approach is the same: diagnosis, a fixed price, access agreed with the people on site and paperwork at the end.
We regularly work with managing agents. Tell us the property, the work and the access arrangements, and we’ll send a fixed-price quote.
Heat pumps in Hastings Old Town: local notes
The coast is only about 1 mile from Hastings Old Town. Near the coast, we choose the outdoor unit position with salt-laden wind in mind. VOA council tax data put about 75% of homes in Hastings Old Town and the neighbourhoods around it before 1919, and the 2021 Census found about 46% of households live in flats. In older homes, the heat loss calculation is especially important, as solid walls and draughts change the size of heat pump needed. For flats, the first questions are where an outdoor unit could go, whether a cylinder fits and what the lease allows. Central Hastings Old Town is inside the Old Town, Hastings Conservation Area. 4 conservation areas lie within a mile of central Hastings Old Town. Historic England lists about 421 buildings and structures within half a mile of the centre of Hastings Old Town, including Church of St Clement (grade II*). Where a home is affected, the outdoor unit position is settled with the local planning authority (typically Hastings council) before the heat pump design is finished.
Live in one of the older houses around Church of St Clement? Expect the survey to look closely at heat loss and at the building’s planning status. If your home is near Hastings station and heated by a gas boiler, an air-to-water heat pump can replace it where the survey shows it suits.
Hastings Old Town is about 1 mile south-east of Hastings, in East Sussex. Properties in Hastings Old Town get the same service as everywhere we cover: diagnosis first, a fixed price and proper paperwork when we’ve finished. Count every place we list in East Sussex and you reach 289, with Hastings Old Town on the list. You can also see our page for Eastbourne, roughly 14 miles from Hastings Old Town.
The closest recent job we can point to from Hastings Old Town was on Old London Road, Hastings (TN35), about 1 mile north-west: installing three Samsung cassette units in the main co-working hall and a wall-mounted unit in the meeting room.
Every address in TN34 and TN35 is within our area. We cover homes and businesses on Crown Lane, Croft Road and Manor Road and the roads around them. Close to Hastings Old Town, our area also takes in Rock-a-Nore (1 mile south-east), Belmont (1 mile north), America Ground (1 mile west), Blacklands (1 mile north-west) and St Helen's (1 mile north-west). Within a short drive, we also cover Eastbourne (14 miles west), Bexhill-on-Sea (6 miles west), Hailsham (15 miles west) and Polegate (15 miles west).
What’s near Hastings Old Town
In Hastings Old Town, that means homes and buildings near Linton Gardens, The Royal Standard Public House and William Parker Sports College and the streets around them. Nearby too are University School (0.9 miles west) and Roman Catholic Church of St Mary Star of the Sea (under half a mile north-east). The nearest railway station is Hastings station, roughly 0.7 miles west of the centre. A little further out are Priory Meadow Shopping Centre (0.5 miles west) and Hastings Castle (less than half a mile west). Open spaces near Hastings Old Town include Church Wood and Robsack Wood.
Towns and villages near Hastings Old Town
Other services in Hastings Old Town
Before you call an engineer
There are a few things you can safely do yourself: keeping the outdoor unit clear, checking the mode and set temperature, and the routine cleaning in the manual. Opening up the units, the electrics and the refrigerant circuit are a job for us.
Never try to top up, release or handle refrigerant yourself. The law requires anyone working on equipment containing F gas to hold the right qualifications, and the company to be certified, and refrigerant lines can cause cold burns. If you suspect a leak, switch the system off and call us.
FAQs for Hastings Old Town
Does being near the sea make a difference to air source heat pumps in Hastings Old Town?
It can, as Hastings Old Town is within about 1 mile of the sea, where salt in the air is hard on coils and fixings. The outdoor unit position, its fixings and regular servicing all help near the sea.
Does the Boiler Upgrade Scheme cover homes in Hastings Old Town?
Hastings Old Town is covered, as the scheme runs across England and Wales. It gives £7,500 towards an air-to-water or ground source heat pump, or £2,500 towards an air-to-air heat pump that replaces the fossil-fuel heating and meets the whole home’s heating need. We hold MCS certification, so the application is ours to make for you.
Who is responsible for leak checks?
The operator of the equipment, working with qualified engineers. Systems below 5 tCO2e fall outside the set leak check intervals, while larger ones need checks at least every 12 months, or every 6 months from 50 tCO2e. We can tell you which band your system falls into.
Do you offer emergency call-outs?
Yes, 24/7. Call the emergency line and tell us the make, the symptoms and any error code, and we’ll talk you through the next steps.
Do you work on systems someone else installed?
Yes. We start with a proper look and tell you honestly what we find, including any issues with how it was fitted. You get a fixed price before any work goes ahead.
Do I get paperwork after the visit?
Yes. Each visit is written up, including F-Gas records for any refrigerant work. Keep them with the manual and the warranty documents.
Is there a survey before the work?
Yes. Every job is looked at first, either on a site survey or from photos and details for simple jobs. A fixed-price quote follows.
Looking after your system
A little care keeps the system in better shape. We recommend:
- Seal draughts where you can
- Let the heat pump run steadily, as set up at handover
- Clear leaves and debris from the outdoor unit
Now and then in cold weather, the outdoor unit defrosts itself. You might see steam or hear the unit change note and it’s part of how the system works.
Keep radiators and indoor units unobstructed so the heat can get into the room.
How the visit works
Think of the visit in three stages: diagnose, treat and sign off. First we check the system or the space against the plan, then the work itself, and finally everything is tested, recorded and explained. The middle part takes longest, and that takes anything from a couple of days for air-to-air to the best part of a week for air-to-water with radiator changes. Photos of the room and the outside wall help us plan a job near Hastings Old Town.
- We talk through your home, your current heating and what you want from a heat pump.
- We survey the home room by room for heat loss, and check the emitters, hot water and outdoor unit position.
- A fixed-price quote follows, setting out the system, any grant that applies and the VAT.
- We fit the outdoor unit and connect it to the heating, hot water and controls.
- The system is commissioned and registered under MCS, and we show you how to use it.
Preparing for the visit
- Make sure someone can let us in at the agreed time
- Clear the space around the indoor unit, or where it will go
- Unlock any gate, garage or side passage we need
Get a fixed-price quote
Our prices page gives typical ranges, but your quote is based on your job, because every property is different. Once we have looked at the job, from pictures or on a survey, you get a fixed price. To get going, phone us on 07833 053749 or write to us at info@aircondoctor.co.uk.
Advice
What a customer said
“Very professional from the initial survey through to installation. The engineer explained everything clearly and the quote was exactly what we paid. Would not hesitate to recommend AirCon Doctor.”
David W., Haywards Heath