Surrey · Heat pump installation
Heat pump installation in Puttenham, Surrey
Air source heat pumps, in Puttenham and nearby. Call for a fixed-price quote; we reply the same working day.
- Checking eligibility for a heat pump grant
- A boiler that’s getting old
- Working out where a cylinder could go
Air source heat pumps in Puttenham, done properly
Hot water from an air-to-water system is stored in a cylinder. Homes with a combi boiler may not have a cylinder, so finding space for one is part of the survey. With air-to-air, hot water has to come from something else. Typical jobs include questions about listed buildings or conservation areas and radiators that may be too small for a heat pump, on hot water cylinders, homes heated by oil, LPG or gas and air-to-air heat pumps.
Older and listed homes in villages like Puttenham need extra care, because permitted development doesn’t apply within the grounds of a listed building, so consent comes first.
Looking after a system is mostly common sense: keep the outdoor unit clear, follow the manufacturer’s guidance on cleaning and book a service at the interval they recommend. It also keeps you on the right side of any warranty terms that ask for servicing.
- Where
- Puttenham (GU3)
- Wider area
- Surrey
- Replies
- On the working day you ask
- Accreditations
- NICEIC approved, F-Gas certified, MCS
- Price guide
- £8,000–£16,000 before the grant, 0% VAT on homes
- Price
- Fixed after a survey or pictures
- Phone
- 07833 053749
- Last updated
- 30 October 2026
Air source heat pumps in Puttenham: the local picture
VOA council tax data show about 36% of homes across Puttenham and its surrounding area were built in 2000 or later, and about 67% of households live in detached or semi-detached houses, according to the last census (2021). Lower heat loss in recent homes often means a smaller heat pump and fewer radiator changes. Houses usually have space for an outdoor unit and a hot water cylinder.
Historic houses such as Wanborough Manor, about 0.9 miles north-east, are a reminder that listed homes need consent before a heat pump goes in. Period properties close to Church of St John the Baptist can suit a heat pump, though insulation and any heritage protection are checked first.
Puttenham is about 4 miles south-east of Aldershot, in Surrey. Wherever you are in the GU3 postcode area, our engineers can take on air source heat pumps. Our area takes in 395 places across Surrey.
The closest recent job we can point to from Puttenham was on Bridge Road, Godalming (GU7), about 4 miles south-east: installing a Panasonic split system in the garden office and a second unit in the master bedroom.
The Street, Dark Lane and Hops End and the roads off them are all inside our area. If your postcode is in GU3, the property is within reach. Close to Puttenham, our area also takes in Wanborough (1 mile north-east), Christmas Pie (1 mile north), Flexford (1 mile north), Shackleford (2 miles south) and Compton (2 miles east). Larger places within reach include Guildford (5 miles east), Woking (8 miles north-east), Camberley (8 miles north) and Farnham (5 miles west).
What’s near Puttenham
We fit and service air conditioning in homes and premises around The Good Intent pub, Pucks Oak Barn and McAlmont Reserves and Prior's Field School, among other places. The closest station to Puttenham is Wanborough station, about 1.6 miles north of the centre. Nearby you will also find Guildford Castle (4.5 miles east) and Guildford Hospital (3.1 miles north-east). Not far away are Lower Lake and Hog's Back.
Puttenham: your questions answered
Is the heat pump grant available in Puttenham?
Puttenham is in England, where the Boiler Upgrade Scheme runs. The grant is £7,500 for an air source (air-to-water) heat pump and £2,500 for an air-to-air system that replaces the existing fossil-fuel heating. We hold MCS certification, so the application is ours to make for you.
Do I need planning permission for a heat pump in Puttenham?
That depends on the building and where the outdoor unit goes. The Puttenham Conservation Area is close to the centre of Puttenham. A heat pump on a house can be permitted development if it meets the conditions, including the MCS noise check, but not within the grounds of a listed building, and in a conservation area the outdoor unit can’t face a road. Where needed, we check with the local planning authority (for Puttenham, usually Guildford council).
Who has to arrange F-Gas leak checks?
Responsibility is shared between the operator, usually whoever owns or controls the equipment, and the service technicians. The interval depends on the refrigerant charge, measured in tonnes of CO2 equivalent: at least every 12 months from 5 tCO2e, and every 6 months from 50 tCO2e.
How do you keep the place clean during the work?
We start with protection: sheets over the floor and nearby furniture. Holes and fixings are agreed with you, and we clean up afterwards before we leave.
Do I need new radiators for a heat pump?
We find out during the survey. Where a radiator is already large enough, it stays and any changes are in the quote.
Do you work on systems someone else installed?
Yes. We look at it first and tell you what we find, including anything about the original installation that needs putting right. Any work is priced before it goes ahead.
Do you offer maintenance contracts?
Yes. Tell us what you have and how it’s used, and we will suggest a schedule with a fixed price. Leak checks required by the F-gas rules can be built in for larger systems.
Fixed-price quotes for air source heat pumps in Puttenham
The quote reflects the job in front of us. We take into account:
- The number of rooms, units or zones
- What electrical work the job needs
- Access, including height, roofs and ladders
Leaving a fault or an overdue service rarely makes the work cheaper. Faults and wear in a system tend to grow, and a struggling system uses more electricity to do less. If you are unsure, ring 07833 053749 and we will give you an honest view and a fixed price.
Before you get in touch
Simple jobs can often be priced from photos and some basics. Useful things to send:
- The paperwork from the last service, if you have it
- The address and the type of property
- Your consumer unit or fuse board
Here’s what helps us quote: the address and the type of property, a few photos, the brand and model of anything already fitted and anything you’ve noticed, such as an error code or a noise. Once you have those, phone 07833 053749, or email if that’s easier.
Places near Puttenham
More services for Puttenham
How it works
We book the visit for a day and time that suit you, and we let you know if plans need to move. On arrival, the engineer compares the job with the survey, your photos or the details you gave us. If something is different, we talk it through with you before carrying on. From there, the work takes a few days for most air-to-water installations, with air-to-air systems often quicker. Seeing the property in photos first means the trip to Puttenham can be planned properly.
- You tell us about the home and what you want from a heat pump.
- A survey covers heat loss, radiators, hot water and where the outdoor unit could sit.
- We recommend air-to-water or air-to-air and check the grant position.
- The system is installed and connected to the controls.
- After commissioning, you get the MCS certificate and a handover.
Getting ready for the visit
- Mention any managing agent or landlord rules we need to follow
- Unlock any gate, garage or side passage we need
- Have the make and model of any existing unit to hand
Get a fixed-price quote
Published ranges are a starting point; the quote is built on your property, because every property is different. After a look at the job, by photos or a survey, the price is fixed. To get going, ring us on 07833 053749 or write to us at info@aircondoctor.co.uk.
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For landlords and property managers
Bigger systems bring extra duties: systems with an effective rated output over 12 kW need a TM44 inspection by an accredited energy assessor at least every 5 years. We can arrange it, prepare the system for it and fix what it finds.
The F-gas rules share responsibility for leak checking between the equipment’s operator and the service technicians. In a let or managed building, it’s worth agreeing who that operator is and we are happy to deal with whoever it is.
Different systems, different jobs
Air-to-air heat pumps
A £2,500 Boiler Upgrade Scheme grant is available for air-to-air only if it replaces the fossil-fuel heating and meets the full heating demand. It must be installed by an MCS certified installer and be in a home.
Outdoor unit position and planning
The outdoor unit needs a position with good airflow, a solid base and a sensible pipe route. We also consider neighbours and noise, as MCS 020(a) includes a noise check.
A customer’s words
“Very professional from the initial survey through to installation. The engineer explained everything clearly and the quote was exactly what we paid. Would not hesitate to recommend AirCon Doctor.”
David W., Haywards Heath