Greater London · Heat pump installation
Heat pump installers in Penge
Expert air source heat pumps for Penge: diagnosis first, then a fixed-price quote, the work and written records. Call for a fixed-price quote.
- Radiators that may be too small for a heat pump
- Deciding which kind of heat pump suits the home
- Working out where a cylinder could go
Air source heat pumps in Penge
We install air source heat pumps in Penge and across Greater London, and we are MCS certified. There are two kinds: air-to-water, which heats radiators or underfloor heating and your hot water, and air-to-air, which warms rooms through indoor units and can also cool. We help you work out which suits your home. If you are dealing with comparing heat pump types and an oil, LPG or gas boiler near the end of its life, we can sort it out.
Terraced houses in a London area like Penge can suit a heat pump well, provided the outdoor unit can sit somewhere that passes the MCS noise check.
For a fault on a system that may still be under warranty, send us the make, model and installation date. We’ll tell you how the manufacturer’s warranty is likely to apply before anything chargeable is done.
- Place
- Penge (SE20, SE19, SE26)
- Region
- Greater London
- Typical price
- £8,000–£16,000 before the grant, 0% VAT on homes
- Enquiries
- We reply the same working day
- Accreditations
- NICEIC approved, F-Gas certified, MCS
- Quote
- A fixed price before we start
- Phone
- 07833 053749
- Last updated
- 30 October 2026
Air source heat pumps around Penge
Valuation Office Agency council tax records put about 47% of homes in Penge and the neighbourhoods around it before 1919, and about 66% of households live in flats, according to Census 2021 figures. Period properties can still suit a heat pump, but the design has to start from accurate heat loss figures. A flat may have no room for a hot water cylinder, and the freeholder typically has a say on the outdoor unit, which can tip the choice towards air-to-air. In London, outside space and the rules for flats often decide which kind of heat pump suits.
If your home is near Penge West station and heated by a gas boiler, an air-to-water heat pump can replace it where the survey shows it suits. Older homes near Church of St John the Evangelist may need extra checks for planning and heat loss before a heat pump is designed.
Penge is about 1 mile west of Beckenham, in Greater London. Homes and businesses alike in Penge, we can help with air source heat pumps. You will hear back from us the same working day and our emergency line runs 24/7. Penge is one of 764 towns, villages and districts in Greater London where we work.
The closest recent job we can point to from Penge was on Church Road, Crystal Palace (SE19), about 1 mile north-west: installing three LG cassette units in the main bar and dining area and a wall-mounted unit in the kitchen.
Whether you are on High Street, Anerley Station Road and Station Road or anywhere close by, we can help. Penge sits on or near the A234, which makes travel easy. Neighbouring places we cover include Anerley (1 mile west), Crystal Palace (1 mile north-west), Sydenham (1 mile north), Gipsy Hill (1 mile north-west) and Upper Norwood (1 mile west). Larger places within reach include London (6 miles north), City of Westminster (8 miles north-west), Marylebone (8 miles north-west) and Kensington (8 miles north-west).
Landmarks near Penge
Around Penge, our work takes us to homes and businesses near Crystal Palace School, Crooked Billet pub and Crystal Palace Dinosaurs, among other places. There’s a railway station in Penge itself: Penge West station. A little further out are St Christopher's Hospice (0.5 miles north) and Crystal Palace Museum (0.8 miles north-west). For a walk, there’s Dulwich Upper Wood and Knight's Hill.
What else we do in Penge
When it’s something else
Before booking, it helps to know what’s not included:
- Planning decisions, which rest with the council
- Gas boiler work, such as disconnecting the old boiler, which needs a Gas Safe registered engineer
- Formal advice on VAT for your situation
If you are not sure, just phone us on 07833 053749 or drop us a line and we’ll give you a straight answer before you book.
What we work on in Penge
- Air-to-water heat pumps
- Hot water cylinders
- Underfloor heating
- Air-to-air heat pumps
- Radiator systems
- Homes heated by oil, LPG or gas
What happens on the day
Where something has to be switched off during the work, we agree it with you first so it does not catch you out. In a business, work can often be done one area at a time. On site, it takes from a couple of days to around a week, depending on the system and how much of the heating changes. A note on parking and access helps us plan a visit to Penge.
- First we talk through the property and the current system.
- We measure heat loss for every room.
- The design covers the heat pump, emitters, hot water and outdoor unit.
- A fixed-price quote explains the cost, the grant position and the VAT.
- We install, commission and register the system under MCS.
Getting ready for the visit
- Make sure we can reach the outdoor unit, or where it will go
- Mention any roof access, ladders or high-level work
- Make sure we can reach the consumer unit or fuse board
Ask for a quote
For a fixed-price quote, ring us on 07833 053749, or email if that’s easier with the address and a few details about the rooms or units involved. Photos help a lot. We reply to enquiries the same working day.
Related advice
Why act early in Penge
Permitted development rules can change, and conditions vary between properties. We look at the planning position early, so there are no surprises, including conservation areas, listed buildings and Article 4 directions. Planning ahead in Penge means you choose the date, not the weather.
Putting the work off seldom saves money. Small problems, from blocked filters to slow leaks, tend to get worse, and a struggling system uses more electricity to do less. If you’re unsure, ring us on 07833 053749, or email if that’s easier for straight advice and a fixed price.
Why book with us
- Every job looked at before it’s priced
- 24/7 emergency line for breakdowns
- Clear warranty information from the manufacturer
- Enquiries answered the same working day
What owners can safely do
Leave the units and pipework where they are. Disconnecting a system means dealing with refrigerant, which only a qualified engineer can do, and the electrics need care too. Ask us to quote for a move instead.
Owner care supports servicing; it doesn’t replace it. Simple care keeps the air moving through the system, but the inside of the units, the refrigerant and the electrics still need a qualified engineer.
Penge: your questions answered
Will a heat pump in Penge need planning permission?
It comes down to the building and the spot chosen for the outdoor unit. There’s a conservation area, the Crystal Palace Park Conservation Area, close to central Penge. Heat pumps on houses are often permitted development, but listed buildings need consent and conservation areas restrict outdoor units facing a road. Where it’s needed, we check with Bromley council, which is normally the planning authority for Penge.
Can you fit air conditioning in a London flat in Penge?
Usually, yes, though leaseholders normally need the freeholder’s agreement. Permitted development rules for flats are tighter than for houses, so we check the outdoor unit position and give you the details to send to the freeholder or managing agent.
What’s the difference between air-to-water and air-to-air heat pumps?
It depends on your home, your heating and whether you want cooling. Air-to-water can attract a £7,500 grant where eligible; air-to-air only qualifies for £2,500 under strict conditions. We explain the options after the survey.
How long will it take to install a heat pump?
As a guide, it takes a few days on site, depending on the cylinder, the radiators and the pipework involved. The programme is planned to keep time without heating short, and we explain it in advance.
Do I need to service the system to keep the warranty?
It can, for some brands. Read the manufacturer’s terms, or send us the make and model and we will explain them, and book the service at the interval they recommend.
Which brands do you work with?
We install and work on the leading makes, including Mitsubishi Electric, Daikin, Fujitsu, Panasonic, Toshiba, LG, Samsung, Mitsubishi Heavy Industries and Hitachi. Send us the make and model if you have it.
Do you offer maintenance contracts?
Yes. Tell us what you have and how it’s used, and we will suggest a schedule with a fixed price. Leak checks required by the F-gas rules can be built in for larger systems.
A customer’s words
“Excellent service from start to finish. Two wall-mounted units installed in our home. Clean, tidy work: they protected all the floors and left no mess. The systems work brilliantly. Would highly recommend.”
Sarah M., East Grinstead