Greater London · Heat pump installation
Heat pump installers in Crystal Palace
Looking for air source heat pumps in Crystal Palace? We look at the job first, give you a fixed-price quote and do the work at a time that suits you, finishing with proper records.
- Working out whether radiators need upsizing
- Questions about listed buildings or conservation areas
- Working out where a cylinder could go
Air source heat pumps in Crystal Palace
We install air source heat pumps in Crystal Palace and across Greater London, and we are MCS certified. Air-to-water systems feed your radiators or underfloor heating and hot water cylinder, while air-to-air systems heat rooms directly through indoor units and can cool them too. We’ll explain which type fits your home and why. The work covers underfloor heating, hot water cylinders and homes heated by oil, LPG or gas, and common reasons people get in touch are a boiler that’s getting old and working out whether radiators need upsizing.
Homes in Crystal Palace are often flats and terraces, where outside space is limited, which affects which heat pump suits. Air-to-water needs room for the outdoor unit and typically a cylinder, while air-to-air units take less room.
Each manufacturer sets its own warranty period. Daikin, for example, gives a standard 2 years on split air conditioning, with longer extensions only on its air-to-water heat pumps. For any other brand, we explain the manufacturer’s terms on your quote.
- Location
- Crystal Palace (SE19, SE20, SE26)
- Wider area
- Greater London
- Approvals
- F-Gas certified company, NICEIC approved, MCS
- Replies
- Same working day
- Quote
- A fixed-price quote up front
- Costs
- Air-to-water £8,000–£16,000 before any grant (0% VAT for homes)
- Telephone
- 07833 053749
- Reviewed
- 30 October 2026
Air source heat pumps around Crystal Palace
VOA council tax data put about 36% of homes in and around Crystal Palace before 1919, and the last census (2021) found about 73% of households live in flats. In older homes, the heat loss calculation is especially important, as solid walls and draughts change the size of heat pump needed. Flats are often harder for air-to-water systems, so we look at whether air-to-air suits better. For a London home, the outdoor unit position and the MCS noise check need careful planning.
Kingswood House, roughly 0.9 miles north-west, is a reminder to check your home’s listing status: permitted development doesn’t cover listed buildings. If you live near Crystal Palace station, the survey compares air-to-water and air-to-air for your home before anything is quoted.
Crystal Palace is about 2 miles north-east of Thornton Heath, in Greater London. We cover Crystal Palace for air source heat pumps and across the rest of Greater London. Across Greater London, we cover 764 places, and Crystal Palace is one of them.
A recent job of ours in Crystal Palace was on Church Road (SE19): installing three LG cassette units in the main bar and dining area and a wall-mounted unit in the kitchen.
Every address in SE19, SE20 and SE26 is covered. Whether you are on Tudor Road, Colby Road and Church Road or anywhere close by, our engineers can take on the work. Nearby, we also cover air source heat pumps in Anerley (1 mile south), Penge (1 mile south-east), Gipsy Hill (1 mile west), Upper Norwood (1 mile west) and Sydenham (1 mile north-east). Further out, we also cover London (6 miles north), City of Westminster (7 miles north-west), Marylebone (7 miles north-west) and Kensington (8 miles north-west).
Local landmarks in Crystal Palace
Typical jobs here are in properties near The Grape & Grain pub, Crystal Palace Park and Sydenham High School and the streets around them. There’s a railway station in Crystal Palace itself: Crystal Palace station. A little further out are Greenwich Castle (5 miles north-east) and Whitgift Centre (3.3 miles south-west). The countryside around Crystal Palace includes Dulwich Upper Wood and Knight's Hill.
Your questions about air source heat pumps in Crystal Palace
Will a heat pump in Crystal Palace need planning permission?
It comes down to the building and the spot chosen for the outdoor unit. The centre of Crystal Palace is in the Crystal Palace Park Conservation Area. A heat pump on a house can be permitted development if it meets the conditions, including the MCS noise check, but not within the grounds of a listed building, and in a conservation area the outdoor unit cannot face a road. Where necessary, we check with the planning department at Croydon council, typically the authority for Crystal Palace.
Can I have air conditioning in a flat in Crystal Palace?
Often, yes, but the lease and the freeholder typically have a say. Permitted development rules for flats are tighter than for houses, so we check the outdoor unit position and give you the details to send to the freeholder or managing agent.
Why use an F-Gas certified company?
Certification shows a business is approved to work on systems that hold F gas refrigerant. In Great Britain, that certification is a legal requirement, not an optional extra, and we hold it.
Can you set up regular servicing?
Yes. We offer maintenance contracts, set at the interval the system and the manufacturer’s terms need. Each visit is written up and F-Gas records kept where they apply.
Who is responsible for leak checks?
The operator of the equipment, working with qualified engineers. Larger systems need regular checks: at least every 12 months from 5 tCO2e and every 6 months from 50 tCO2e. We can tell you which band your system falls into.
Will you make a mess?
We put dust sheets over floors and furniture near the work first, and the area is kept tidy throughout. Before we leave, we clear up and run through the work with you.
Is there VAT on a heat pump?
For homes, currently none: HMRC zero-rates heat pumps installed in residential accommodation until 31 March 2027, and 5% applies after that. The relief isn’t available to businesses, and with air-to-air we confirm the VAT on the quote. This is general information, not tax advice.
Places near Crystal Palace
Other services in Crystal Palace
How it works
We keep the work area tidy as we go, with sheets down and mess cleared as we go. Any holes, fixings or cable routes are agreed with you before we drill. The visit takes from a couple of days to around a week, depending on the system and how much of the heating changes. Parking bays, permits and roof or balcony access are the first things we ask about in Crystal Palace.
- Step one is understanding the house, how it’s heated today and what you’d like to change.
- On the visit we calculate what every room loses on a cold day, then check the radiators, room for a cylinder and outdoor unit options.
- The price comes back fixed and in writing, with the grant and VAT shown line by line.
- Installation covers the outdoor unit, the indoor connections and the controls.
- The system is commissioned and registered under MCS, and we show you how to use it.
Preparing for the visit
- Arrange for someone to be there to let us in
- Move furniture away from the wall where we’ll be working
- Mention any parking restrictions near the property
How to get a quote
For air source heat pumps in Crystal Palace, give us a ring on 07833 053749. Let us know the type of property and what you need, plus some pictures if they’re to hand. We reply the same working day.
Related advice
Why it’s worth doing now in Crystal Palace
Radiators that are too small for a heat pump’s lower flow temperature leave rooms cool. Checking and upsizing them as part of the installation avoids that. If a lease or managing agent is involved in Crystal Palace, start the conversation early.
The cost depends on the system and the number of rooms or units, the access and what the work involves. We give you a fixed price before any work starts, so there are no surprises.
Why book with us
- Warranty terms set out brand by brand
- Emergency calls taken 24/7
- We work on all the leading brands
- A site survey and a fixed-price quote
Read what air conditioning costs and how to check a contractor.
Different systems, different jobs
Heat loss surveys
Getting the survey right avoids undersized or oversized systems and that matters for comfort and running.
Outdoor unit position and planning
Permitted development conditions in England include an outdoor unit of no more than 1.5 m³, compliance with MCS 020(a), and use for more than cooling alone. Listed building curtilages are excluded.
When it’s something else
In fairness, some problems need a different answer:
- Improving the building’s insulation
- Disconnecting or servicing a gas boiler
- Getting planning permission or listed building consent on your behalf
If in doubt, ring us on 07833 053749 or drop us a line and we’ll say what we think before you book.
What the work covers
- Air-to-water heat pumps
- Underfloor heating
- Air-to-air heat pumps
- Homes heated by oil, LPG or gas
- Radiator systems
- Hot water cylinders
What a customer said
“Office air con broke down in the July heatwave. Called at 8am, engineer was here by noon and fixed within 2 hours. Brilliant emergency response. They now hold the service contract for the whole building.”
James T., Crawley, office manager