Surrey · Heat pump installation
Heat pump installation in Onslow Village, Surrey
Our engineers work in Onslow Village on MCS certified installation of air source heat pumps for heating and hot water, with the Boiler Upgrade Scheme grant applied for. A look at the job first, a fixed-price quote and written records at the end.
- Checking whether planning permission is needed
- Choosing between air-to-water and air-to-air
- Deciding on the outdoor unit position
About our air source heat pumps in Onslow Village
We install air source heat pumps in Onslow Village and across Surrey, and we are MCS certified. Air-to-water systems feed your radiators or underfloor heating and hot water cylinder, while air-to-air systems heat rooms directly through indoor units and can cool them too. We’ll explain which type fits your home and why. Common call-outs are for checking emitters for a heat pump and not knowing whether a grant applies, across hot water cylinders, air-to-air heat pumps and air-to-water heat pumps.
If your home near Onslow Village has no mains gas, the grant can be bigger. Homes heated by oil or LPG with no mains gas can get an extra £1,500 on the Boiler Upgrade Scheme until March 2027, for an air source or ground source heat pump.
If a fault appears while the equipment is under the manufacturer’s warranty, tell us the make, model and installation date. We’ll tell you how the manufacturer’s warranty is likely to apply before any chargeable work goes ahead.
- Location
- Onslow Village (GU2, GU3)
- Region
- Surrey
- Pricing
- Fixed, in writing
- Approvals
- NICEIC approved, F-Gas certified, MCS
- Guide price
- Air-to-water £8,000–£16,000 before any grant (0% VAT for homes)
- Telephone
- 07833 053749
- Last updated
- 30 October 2026
Onslow Village questions
Is the heat pump grant available in Onslow Village?
Onslow Village is in England, where the Boiler Upgrade Scheme runs. The amount depends on the type of heat pump, and the survey confirms which applies. As an MCS certified installer, we apply for it on your behalf.
Is planning permission needed for a heat pump in Onslow Village?
That depends on the building and where the outdoor unit goes. The Onslow Village Conservation Area is close to the centre of Onslow Village. Heat pumps on houses are often permitted development, but listed buildings need consent and conservation areas restrict outdoor units facing a road. Where it’s needed, we check with the planning department at Guildford council, usually the authority for Onslow Village.
How long will it take to install a heat pump?
A typical installation takes from a couple of days to around a week, depending on the system and how much of the heating changes. We plan the work so you’re without heating for as little time as possible, and we explain it in advance.
How quickly will you reply?
We reply to enquiries the same working day. If it’s an emergency, ring the 24/7 line instead.
Should I choose air-to-water or air-to-air?
Air-to-water heats radiators or underfloor heating and hot water; air-to-air heats rooms through indoor units and can cool them. Air-to-air does not heat hot water and the survey helps decide.
Do you work on systems someone else installed?
Yes. We look at it first and tell you what we find, including anything about the original installation that needs putting right. You get a fixed price before any work goes ahead.
Do I need new radiators for a heat pump?
The heat loss survey answers that, room by room. Where a radiator is already large enough, it stays, and any that need upsizing are set out in the quote.
What we do, step by step
Each visit runs to the same pattern: check the plan with you, protect the area, carry out the job, check the system and explain it all to you. On site, the work takes several days for an air-to-water system with a new cylinder, less for an air-to-air system. Photos of the room and the outside wall help us plan a job near Onslow Village.
- First we talk through the property and the current system.
- A heat loss survey is carried out, room by room.
- From those figures we size the heat pump and decide on radiators, cylinder and outdoor position.
- Cost, grant and VAT appear on one fixed-price quote.
- Installation, commissioning and MCS registration complete the job.
Preparing for the visit
- Plan for pets to be kept clear during the visit
- Unlock any gate, garage or side passage we need
- Clear a path to the units and the space around them
Get a fixed-price quote
Published ranges are a starting point; the quote is built on your property, because every property is different. After a look at the job, by pictures or a survey, the price is fixed. To start, call us on 07833 053749 or drop us a line.
Read more
More services for Onslow Village
What affects the cost of air source heat pumps
Every job gets its own quote. This is what makes a difference:
- The electrical supply and whether a new circuit is needed
- How easy the units are to reach
- The number of rooms, units or zones
A single unit or a whole estate, we price it on the same basis: the work involved, the access and the equipment. The price is fixed before we start, with VAT shown clearly.
Before you get in touch
Before you ask for a quote, gather:
- Any error code or flashing light on the display
- Where the outdoor unit is, or where you’d like it
- A close-up of the unit’s label showing the model number
Quotes do not take long. Send a few details and photos, and we reply the same working day. If we need to see the property first, we book a survey at a time that works for you.
Managing agents and facilities teams in Onslow Village
When the building owner and the occupier are different, it’s worth checking the agreement for who looks after the system. We can quote either party and send the records to whoever needs them.
Whether it’s one property or many, the approach is the same: a look at the job first, a fixed-price quote, work booked with the occupier and written records afterwards.
Air source heat pumps in Onslow Village: the local picture
About 64% of households live in detached or semi-detached houses, according to Census 2021 figures. Detached and semi-detached houses typically have room for the outdoor unit and a cylinder.
Live in one of the older houses around All Saints' Church? Expect the survey to look closely at heat loss and at the building’s planning status.
Onslow Village is about 2 miles south-west of Guildford, in Surrey. Onslow Village gets the same approach as every job we take on: a look at the job first, a fixed-price quote and written records at the end. Our Surrey coverage runs to 395 places, and Onslow Village is one of them.
The closest recent job we can point to from Onslow Village was on Stoughton Road, Guildford (GU2), about 2 miles north-east: installing a Mitsubishi Electric wall-mounted unit in the living room and a second unit in the master bedroom.
Main roads around Onslow Village include the A31, so getting to you is simple. Postcode districts we cover here: GU2 and GU3. Places around Onslow Village that are also on our list: Littleton (1 mile south), Wood Street Village (2 miles north-west), Compton (2 miles south-west), Binscombe (2 miles south) and Fairlands (2 miles north). Within a short drive, we also cover Woking (6 miles north), Camberley (9 miles north-west), Farnham (9 miles west) and Egham (14 miles north).
What’s near Onslow Village
Locally, jobs take us to houses, flats and workplaces close to Guildford County School, Academy of Contemporary Music and Broadstreet. The closest station to Onslow Village is Guildford station, about 1 mile east. Other landmarks nearby include Guildford Castle (1.3 miles east) and Guildford Cathedral Treasury (0.7 miles north-east). The countryside around Onslow Village includes Pewley Down and Lower Lake.
What we are called out for in Onslow Village
Extensions, renovations and loft conversions are a natural time to rethink the heating. It’s simpler to plan radiators, pipework and a cylinder while the builders are in.
Any of these is worth a proper look:
- Radiators that may be too small for a heat pump
- Checking whether planning permission is needed
- Questions about the Boiler Upgrade Scheme
Guildford Castle, roughly 1.3 miles east, is a reminder to check your home’s listing status: permitted development doesn’t cover listed buildings.
What your quote should include
- Whether testing, commissioning and paperwork are included
- The make and model of any parts or equipment being quoted
- Which VAT rate the quote uses, and why
A customer’s words
“Very professional from the initial survey through to installation. The engineer explained everything clearly and the quote was exactly what we paid. Would not hesitate to recommend AirCon Doctor.”
David W., Haywards Heath