Surrey · Heat pump installation
Heat pump installation in Old Dean, Surrey
Need air source heat pumps in Old Dean? We look at the job first, give you a fixed-price quote and do the work at a time that suits you, finishing with proper records.
- Questions about listed buildings or conservation areas
- Choosing between air-to-water and air-to-air
- Ageing boilers that will need replacing
Air source heat pumps in Old Dean, done properly
Every installation starts with a heat loss survey. That tells us how much heat the home needs, room by room so the system is sized to match. Sizing by rule of thumb is not good enough. The work covers air-to-air heat pumps, radiator systems and air-to-water heat pumps, and common reasons people get in touch are deciding on the outdoor unit position and checking eligibility for a heat pump grant.
Whether a home near Old Dean has mains gas makes a difference to the grant. Until March 2027, homes on oil or LPG without mains gas can get an extra £1,500 through the Boiler Upgrade Scheme.
If a fault appears while the equipment is under the manufacturer’s warranty, tell us the make, model and installation date. We will tell you how the manufacturer’s warranty is likely to apply before any chargeable work goes ahead.
- Location
- Old Dean (GU15, GU19)
- Region
- Surrey
- Replies
- On the working day you ask
- Guide price
- £8,000–£16,000 (0% VAT on homes), before the grant
- Certified
- NICEIC and F-Gas, MCS
- Price
- A fixed-price quote up front
- Call
- 07833 053749
- Checked
- 30 October 2026
Air source heat pumps around Old Dean
About 29 miles out from central London, Old Dean is part of the South East area we work across. Valuation Office Agency council tax records date about 59% of homes in the Old Dean area to the post-war years, 1945 to 1972. Whether the walls and loft have been insulated makes a real difference to the heat pump size for homes of that period.
Period properties close to St Martin's Church can suit a heat pump, though insulation and any heritage protection are checked first.
Old Dean is about 1 mile north-east of Camberley, in Surrey. For air source heat pumps in and around Old Dean, it’s easy to get a fixed-price quote: please phone 07833 053749 or fill in the contact form. We work across London and the South East, Old Dean included. Our area takes in 395 places across Surrey. You can also see our page for Guildford, about 9 miles away.
Our nearest recent job to Old Dean was on Princess Way, Camberley (GU15), about 1 mile south-west: installing a Samsung VRF system serving twelve rooms across two floors, including open-plan working areas, individual offices, a server room and a boardroom.
Local streets include Esher Road, Gibbet Lane and Sutton Road, and we cover them all. Here we cover the GU15 and GU19 postcode area. If you are just outside Old Dean, we cover Camberley (1 mile south-west), York Town (2 miles south-west), Frimley (3 miles south), College Town (3 miles west) and Watchmoor (3 miles south-west). Larger places within reach include Guildford (9 miles south-east), Woking (7 miles east), Farnham (10 miles south) and Egham (9 miles north-east).
Near you in Old Dean
In Old Dean, that means homes and buildings near Pine Ridge Infant School, Poors Allotment and Jolly Farmer pub and the streets around them. For rail, the closest station is Camberley station, roughly 1.5 miles south-west. Other landmarks nearby include Frimley Park Hospital (2.4 miles south-west) and Surrey Heath Museum (1.4 miles south-west). Green spaces nearby include Heath Lake and Wildmoor Heath.
What owners can safely do
Do not move, re-route or disconnect units or pipework yourself. Moving a unit involves the refrigerant circuit, so it needs an F-Gas qualified engineer, and the electrical side needs a competent person. If you need something moved, we can quote for it.
Before you call us about a fault, a few checks can save a visit: check the mode, the set temperature, the remote’s batteries and the breaker. If a breaker trips again after you reset it, leave it off and phone 07833 053749.
How it works
We keep the work area tidy as we go, with sheets down and mess cleared as we go. If we need to drill through a wall, we agree the spot with you first. On site, it takes a few days on site, depending on the cylinder, the radiators and the pipework involved. Around Old Dean, access is usually simple, though gates and garden access are worth mentioning.
- It starts with a conversation about the home, the existing heating and your plans.
- The survey measures heat loss room by room and looks at radiators, hot water and the best spot for the outdoor unit.
- You get a fixed-price quote, with any grant you’re eligible for and the VAT explained.
- The outdoor unit, the indoor equipment and the controls are installed and connected.
- Commissioning, MCS certification and a handover of the controls finish the job.
Getting ready for the visit
- Let us know if the units are on a roof, a high wall or in a locked area
- Dig out any previous service or F-Gas records
- Tell us about parking and loading
Ask for a quote
Photos are the fastest route to a quote: the inside and outside of the property where the work is, plus the rating plate of any unit already there. Tell us the address and what you need, and many jobs can be priced from that.
Advice
When to call us in Old Dean
A common reason is wanting to stop burning gas, oil or LPG. A heat pump runs on electricity and takes heat from the outside air, which is why it fits that aim.
Any of these is worth a proper look:
- Radiators that may be too small for a heat pump
- Questions about the Boiler Upgrade Scheme
- Deciding on the outdoor unit position
A heat loss calculation decides the size of heat pump your home needs.
Questions to ask before booking
- How extra work would be agreed if they find something unexpected
- How VAT is shown, and which rate applies
- Whether they looked at the job before pricing it
Looking after it afterwards
Aftercare is straightforward, and it helps at the next service:
- Book a yearly service
- Look at insulation alongside the heat pump
- Let the heat pump run steadily, as set up at handover
The warranty on the heat pump is the manufacturer’s, on its own terms. We go through the conditions with you, including any servicing they ask for.
Keep the outdoor unit clear of leaves, plants and stored items. It needs good airflow to collect heat from outside so keep it unobstructed.
Other services in Old Dean
FAQs for Old Dean
Can I get the Boiler Upgrade Scheme grant in Old Dean?
Old Dean is covered, as the scheme runs across England and Wales. Whether your home qualifies, and for how much, depends on the type of heat pump and the heating it replaces. As an MCS certified installer, we apply for it on your behalf.
Is Old Dean in your area for air source heat pumps?
We do: Old Dean falls inside our working area. Get in touch with the details and we reply the same working day.
Why use an F-Gas certified company?
F-Gas certification shows a company is approved to work on equipment containing fluorinated gases, such as the refrigerant in air conditioning and heat pumps. In Great Britain, that certification is a legal requirement, not an optional extra, and AirCon Doctor is certified.
Who has to arrange F-Gas leak checks?
The operator of the equipment, working with qualified engineers. Larger systems need regular checks: at least every 12 months from 5 tCO2e and every 6 months from 50 tCO2e. We can tell you which band your system falls into.
Can we book visits on a schedule?
Yes. Tell us what you have and how it’s used and we’ll propose a schedule and quote for it. Leak checks required by the F-gas rules can be built in for larger systems.
How much time does a heat pump install need?
It takes anything from a couple of days for air-to-air to the best part of a week for air-to-water with radiator changes. The cylinder, the radiators and the pipework make the biggest difference, and we confirm the timing with your quote.
Do you survey before quoting?
Yes. For simple jobs, pictures and a few details can be enough, while bigger systems and repairs that need testing get a visit.
A customer’s words
“Excellent service from start to finish. Two wall-mounted units installed in our home. Clean, tidy work: they protected all the floors and left no mess. The systems work brilliantly. Would highly recommend.”
Sarah M., East Grinstead