Hampshire · Heat pump installation
Heat pump installation in Old Basing, Hampshire
For air source heat pumps in Old Basing, one call is all it takes: diagnosis, fixed price, work and sign-off. An F-Gas certified company, NICEIC approved, on Checkatrade.
- Questions about listed buildings or conservation areas
- Deciding which kind of heat pump suits the home
- Finding a place for the outdoor unit
How we handle air source heat pumps in Old Basing
An air-to-water heat pump heats water to a lower temperature than a typical boiler, so radiators may need to be larger to give out the same heat. We check each radiator against the room’s heat loss, and the quote sets it out. If the problem is checking eligibility for a heat pump grant and planning and permitted development questions, we can help.
Older homes around Old Basing can be draughty or have solid walls, which a heat loss calculation will show. Sometimes insulation first is the better investment.
Looking after a system is mostly common sense: clear space around the outdoor unit, the cleaning the manual describes and a service at the recommended interval. It also keeps you on the right side of any warranty terms that ask for servicing.
- Location
- Old Basing (RG24)
- Region
- Hampshire
- Accreditations
- NICEIC approved, F-Gas certified, MCS
- Costs
- £8,000–£16,000 before the grant, 0% VAT on homes
- Quote
- Fixed, in writing
- Response
- Same working day
- Call
- 07833 053749
- Updated
- 30 October 2026
Old Basing questions
Do you cover smaller places like Old Basing?
Yes, and the size of the place makes no difference to how we work. Send a few details and pictures, and we reply the same working day.
Can I get the Boiler Upgrade Scheme grant in Old Basing?
Yes, if the home and the heat pump meet the scheme’s rules: Old Basing is in England, where it applies. It gives £7,500 towards an air-to-water or ground source heat pump, or £2,500 towards an air-to-air heat pump that replaces the fossil-fuel heating and meets the whole home’s heating need. As an MCS certified installer, we apply for it on your behalf.
Why does F-Gas certification matter?
For refrigerant work, both the engineer and the company need the right F-gas credentials. It’s worth checking before you book, and we’re happy to show ours.
Do you offer emergency call-outs?
Yes. If something urgent happens, like water coming from a unit or a critical room overheating, call our 24/7 line and we will tell you what to do first.
Can we book visits on a schedule?
Yes. Send details of the systems and how they’re used and we’ll propose a schedule and quote for it. Leak checks required by the F-gas rules can be built in for larger systems.
Do I need new radiators for a heat pump?
The heat loss survey answers that, room by room. Rooms where the radiator is big enough stay as they are and any changes are in the quote.
Is there a survey before the work?
Yes, every time. Diagnosis comes before treatment: the survey tells us what the job needs and how to do it and the fixed price is built on it.
System by system
Air-to-water heat pumps
Air-to-water systems take heat from the air and put it into your central heating and hot water. It takes over from the boiler, and is MCS certified when we install it.
Outdoor unit position and planning
Where the outdoor unit goes depends on airflow, access and the route into the house. We also consider neighbours and noise, as MCS 020(a) includes a noise check.
Managing agents and facilities teams in Old Basing
Larger air conditioning systems in buildings need more than servicing: a TM44 inspection by an accredited energy assessor is required at least every 5 years for systems over 12 kW. We arrange the inspection, get the system ready and put right anything it picks up.
The F-gas rules share responsibility for leak checking between the equipment’s operator and the service technicians. In a let or managed building, it’s worth agreeing who that operator is, and we can work for either side.
How it works
The first job on site is protection: dust sheets over floors and furniture near the work, and we ask before moving anything. Then the electrics are made safe and the work begins. It takes a few days for most air-to-water installations, with air-to-air systems often quicker, and we clear up before we go. We load the van from the survey notes so the work in Old Basing can be done in one go where possible.
- We talk through your home, your current heating and what you want from a heat pump.
- A heat loss survey works out how much heat each room needs, and we look at the radiators, the cylinder space and where the outdoor unit could go.
- A fixed-price quote follows, setting out the system, any grant that applies and the VAT.
- We fit the outdoor unit and connect it to the heating, hot water and controls.
- The system is commissioned and registered under MCS, and we show you how to use it.
Before we arrive
- Let us know if the building has a permit or sign-in process
- Find the manual or the paperwork for the system, if you have it
- Move furniture away from the wall where we’ll be working
Getting a price
Our prices page gives typical ranges, but your quote is based on your job, because no two buildings, rooms or systems are the same. After a look at the job, by pictures or a survey, the price is fixed. To start, call us on 07833 053749 or send an email.
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Places near Old Basing
Also in Old Basing
What air source heat pumps cannot fix
Air source heat pumps cannot fix everything, and we’d rather say so up front. It won’t put right:
- Tax advice on your own circumstances
- Getting planning permission or listed building consent on your behalf
- Draught-proofing and insulation upgrades
If in doubt, phone 07833 053749 or use the quote form and we will say what we think.
What the work covers
- Air-to-water heat pumps
- Underfloor heating
- Radiator systems
- Homes heated by oil, LPG or gas
- Air-to-air heat pumps
- Hot water cylinders
Heat pumps in Old Basing: local notes
The 2021 Census found about 81% of households in detached or semi-detached houses. Detached and semi-detached houses usually have room for the outdoor unit and a cylinder. Old Basing’s centre is no more than about a third of a mile from the Old Basing Conservation Area. Church of St Mary, listed at grade I, is one of roughly 62 protected buildings and structures in the half-mile around Old Basing’s centre. For a heat pump, permitted development does not apply within the grounds of a listed building, and in a conservation area the outdoor unit cannot go on a wall or roof facing a road, so we check with the planning team at Basingstoke and Deane council, which normally handles Old Basing where necessary.
The Vyne lies about 3.3 miles north-west. Owners of listed homes need consent before a heat pump is fitted, so it’s one of our first questions. If your home is one of the older properties near Church of St Mary, the survey checks whether it’s listed or in a conservation area before the outdoor unit position is chosen.
Old Basing is about 3 miles east of Basingstoke, in Hampshire. Homes and businesses alike in Old Basing, we can help with air source heat pumps. You’ll hear back from us the same working day and our emergency line runs 24/7. Old Basing is one of 683 places in Hampshire we cover. Guildford, roughly 20 miles off, has its own page on this site.
Our nearest recent job to Old Basing was on Castle Street, Farnham (GU9), about 11 miles east: installing a Fujitsu multi-split system serving three offices and a client meeting room.
That includes properties on The Street, London Road and Paulet Place and the roads around them. Our working area takes in RG24, every street of it. Places around Old Basing that are also on our list: Lychpit (1 mile west), Mapledurwell (1 mile east), Andwell (1 mile east), Water End (2 miles east) and Chineham (2 miles north). Further out, we also cover Basingstoke (3 miles west), Farnborough (12 miles east), Fleet (9 miles east) and Aldershot (12 miles east).
Local landmarks in Old Basing
In Old Basing, that means homes and buildings near The Costello School, Eastrop Park and The Crown Public House and the streets around them. Old Basing’s nearest station is Basingstoke station, about 2 miles west. Other landmarks nearby include Festival Place (1.9 miles west) and Basing House (less than half a mile west). Green spaces nearby include Farleigh Hill and The Mill Field.
A customer’s words
“Very professional from the initial survey through to installation. The engineer explained everything clearly and the quote was exactly what we paid. Would not hesitate to recommend AirCon Doctor.”
David W., Haywards Heath