Hampshire · Heat pump installation
Heat pump installation in Andwell, Hampshire
For MCS certified installation of air source heat pumps for heating and hot water, with the Boiler Upgrade Scheme grant applied for in Andwell, one call is all it takes: diagnosis, fixed price, work and sign-off. F-Gas certified, NICEIC approved and Checkatrade members.
- Deciding on the outdoor unit position
- A boiler that is getting old
- Replacing a combi boiler with a heat pump
How we handle air source heat pumps in Andwell
An air-to-water heat pump costs £8,000–£16,000 (0% VAT on homes), before the grant. The Boiler Upgrade Scheme can provide £7,500 towards an eligible air-to-water system in England and Wales, and as the installer we apply for it on your behalf. Not every home qualifies, so we check eligibility before you commit. The work covers radiator systems, air-to-air heat pumps and hot water cylinders, and people most often call us about working out where a cylinder could go and an oil, LPG or gas boiler near the end of its life.
Space for an outdoor unit is rarely an issue near Andwell, so the design focuses on heat loss and radiators.
For a fault on a system that may still be under warranty, send us the make, model and installation date. We’ll tell you how the manufacturer’s warranty is likely to apply before any chargeable work goes ahead.
- Place
- Andwell (RG25, RG27, RG24)
- Region
- Hampshire
- Response
- On the working day you ask
- Certified
- F-Gas certified, NICEIC approved, MCS
- Price guide
- Air-to-water £8,000–£16,000 before any grant (0% VAT for homes)
- Pricing
- Fixed after a survey or photos
- Call
- 07833 053749
- Page updated
- 30 October 2026
Common questions in Andwell
Is planning permission needed for a heat pump in Andwell?
It comes down to the building and the spot chosen for the outdoor unit. Central Andwell is a short walk from the Mapledurwell Conservation Area. On a house, an air source heat pump can often go ahead under permitted development, with an outdoor unit of no more than 1.5 cubic metres and an installation that meets MCS 020(a), which includes a noise check. Those rights don’t reach the grounds of a listed building, and conservation areas rule out walls or roofs facing a road. If that might affect you, we ask the planning department at Basingstoke and Deane council, typically the authority for Andwell.
Can I get the Boiler Upgrade Scheme grant in Andwell?
Yes, if the home and the heat pump meet the scheme’s rules: Andwell is in England, where it applies. For an air-to-water heat pump the amount is £7,500; an air-to-air system can get £2,500 if it replaces the fossil-fuel heating outright, meets the home’s full heating demand and is not an add-on to a boiler. The installer applies, and we’re MCS certified.
Will I get records for the system?
Yes. You get a written record of each visit, including F-Gas records for any refrigerant work. Keep them with the manual and the warranty documents.
When will I hear back?
You will hear from us the same working day. If it’s an emergency, ring the 24/7 line instead.
What accreditations do you have?
We’re an F-Gas certified company, with NICEIC approval for electrical work and MCS certification for heat pumps. We are members of Checkatrade too.
What’s the price of a heat pump installation?
Air-to-water systems are £8,000–£16,000 (0% VAT on homes), before any grant. Your price depends on the survey, the emitters and the hot water, and you get a fixed-price quote.
How long does a heat pump installation take?
It takes a few days for most air-to-water installations, with air-to-air systems often quicker. How much of the heating changes decides most of the time and the timing is set out with your quote.
What owners can safely do
For air conditioning, cleaning the indoor unit’s filters is the main job owners can do, if the manual says so. They come out, get a gentle clean and go back only when they’re dry. For a heat pump, the main owner jobs are a clear outdoor unit and sensible control settings.
Never try to top up, release or handle refrigerant yourself. The law requires anyone working on equipment containing F gas to hold the right qualifications, and the company to be certified, and escaping refrigerant can cause cold burns. A suspected leak is our job, not yours.
What a heat pump looks like in Andwell
About 81% of households live in detached or semi-detached houses, according to Census 2021 figures. Detached and semi-detached houses typically have room for the outdoor unit and a cylinder.
Live in one of the older houses around St Swithun's church? Expect the survey to look closely at heat loss and at the building’s planning status. If your home is listed, like The Vyne about 4.2 miles north-west, listed building consent comes before any heat pump work.
Andwell is about 3 miles south-west of Hook, in Hampshire. Whatever kind of property you have in Andwell, we can help with air source heat pumps. You will hear back from us the same working day, and there’s a 24/7 emergency line. Our list for Hampshire has 683 entries and Andwell is among them. For properties nearby, see our Guildford page (19 miles or so).
Not far from Andwell, a recent job of ours was on Castle Street, Farnham (GU9), about 10 miles south-east: installing a Fujitsu multi-split system serving three offices and a client meeting room.
Greywell Road and Canal Reach and the roads off them are all inside our area. Postcode districts we cover here: RG25, RG27 and RG24. We also cover Mapledurwell (1 mile south), Water End (1 mile north-east), Old Basing (1 mile west), Lychpit (2 miles west) and Wildmoor (2 miles north). Within a short drive, we also cover Basingstoke (4 miles west), Farnborough (11 miles east), Fleet (8 miles east) and Aldershot (11 miles east).
Near you in Andwell
Andwell’s nearest station is Hook station, roughly 2.4 miles east. Other landmarks nearby include Festival Place (3.1 miles west) and Basingstoke and North Hampshire Hospital (4.2 miles west). Green spaces nearby include Dogmersfield Lake and The Mill Field.
What happens on the day
Anything involving refrigerant is handled by F-Gas qualified engineers, as the law requires, while the electrical side is covered by our NICEIC approval. So on the day, you don’t need a separate electrician for the electrical side. On site, it takes anything from a couple of days for air-to-air to the best part of a week for air-to-water with radiator changes. Seeing the property in pictures first means the trip to Andwell can be planned properly.
- It starts with a conversation about the home, the existing heating and your plans.
- The survey measures heat loss room by room and looks at radiators, hot water and the best spot for the outdoor unit.
- We send a fixed-price quote that shows the equipment, the grant position and the VAT.
- Installation covers the outdoor unit, the indoor connections and the controls.
- Once it’s running correctly, the MCS certificate is issued and we show you the settings.
Preparing for the visit
- Name a contact who can meet us at the agreed time
- Mention any parking restrictions near the property
- Make sure we can reach the outdoor unit, or where it will go
How to get a quote
To get a fixed-price quote, ring 07833 053749 or write to us at info@aircondoctor.co.uk and tell us about the property and what you need. A few pictures make it quicker. We reply to enquiries the same working day.
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Why deal with it now?
Choosing between air-to-water and air-to-air is easier with the facts. Air-to-water works with radiators and a cylinder, with a £7,500 grant for eligible homes, while air-to-air heats and cools rooms and has a £2,500 grant only in limited cases. We explain which makes sense for you. Small faults tend to grow, so it’s worth dealing with them early.
Whatever the property, the quote works the same way: what’s needed, how we reach it, the parts and the labour. Ask for a fixed-price quote and we will explain each part.
Why choose AirCon Doctor in Andwell
- Fixed-price quotes after a survey or photos
- We diagnose before we treat
- Warranty terms set out brand by brand
- Checkatrade member
Looking after your system
Looking after it is simple, and it makes the next visit easier:
- File the MCS certificate safely
- Clear leaves and debris from the outdoor unit
- Keep to regular servicing
Equipment warranties come from the manufacturer. We go through the conditions with you, including any servicing they ask for.
Book a service every year. Your manufacturer’s warranty terms may say something about servicing.
Also near Andwell
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What a customer said
“Very professional from the initial survey through to installation. The engineer explained everything clearly and the quote was exactly what we paid. Would not hesitate to recommend AirCon Doctor.”
David W., Haywards Heath