Hampshire · Air conditioning repair

Air con repairs in Old Basing

Fault finding and repair for split, multi-split, ducted, cassette and VRF air conditioning, whatever the brand, for Old Basing and the surrounding area. Ask us for a fixed-price quote, and we will reply the same working day.

  • Ice on the pipework or the coil
  • A system that won’t switch on
  • A flashing light and a system that won’t run

Air conditioning repair in Old Basing

What a repair looks like in Old Basing

Roughly a third of a mile or less from central Old Basing, you reach the Old Basing Conservation Area. On the National Heritage List, around 62 entries fall within 0.5 miles of the middle of Old Basing; Church of St Mary (grade I) is one. Swapping an outdoor unit on a listed building or in a conservation area may need consent, so we will flag it if a replacement is needed. About 81% of households live in detached or semi-detached houses, according to Census 2021 figures. Wall bracket, ground pad or flat roof: knowing where the outdoor unit is saves time on the day.

The rating label on the unit gives the model number, which helps us bring the right parts. When cooling fails at a school like Old Basing Infant School, we can time non-urgent repair work around lessons.

Old Basing is about 3 miles east of Basingstoke, in Hampshire. Our engineers cover Old Basing for air conditioning repair and across the rest of Hampshire. We cover 683 places across Hampshire. We also work in Guildford, around 20 miles away.

The closest recent job we can point to from Old Basing was on Castle Street, Farnham (GU9), about 11 miles east: installing a Fujitsu multi-split system serving three offices and a client meeting room.

We cover homes and businesses on The Street, London Road and Paulet Place and the roads around them. If your postcode is in RG24, the property is within reach. Places around Old Basing that are also on our list: Lychpit (1 mile west), Mapledurwell (1 mile east), Andwell (1 mile east), Water End (2 miles east) and Chineham (2 miles north). We also work in nearby towns such as Basingstoke (3 miles west), Farnborough (12 miles east), Fleet (9 miles east) and Aldershot (12 miles east).

Around Old Basing

Around Old Basing, our work takes us to homes and businesses near The Costello School, Eastrop Park and The Crown Public House. Old Basing’s nearest station is Basingstoke station, about 2 miles west of the centre. Other landmarks nearby include Festival Place (1.9 miles west) and Basing House (within half a mile west). For a walk, there’s Farleigh Hill and The Mill Field.

Map of Old Basing © OpenStreetMap contributors

Air conditioning repair in Old Basing

Faults on all the leading makes are part of our everyday work, from Mitsubishi Electric, Daikin and Fujitsu to Panasonic, Toshiba, LG, Samsung, Mitsubishi Heavy Industries and Hitachi. It doesn’t matter who installed it, so tell us the make and model if you know it. If the problem is a system that keeps cutting out and a system that needs topping up again, we can sort it out.

We prepare for a visit to Old Basing from the make and model you give us, and if a part has to be ordered, we tell you the price before we fit it.

Whatever the visit, you get a written record: commissioning details and F-Gas records for a new system, a note of the fault and the fix for a repair, or a service record. Keep it with the system’s paperwork, because it helps with any later warranty question.

Location
Old Basing (RG24)
Region
Hampshire
Costs
£75 + VAT call-out, then a fixed repair price
Quotes
Fixed, in writing
Accreditations
F-Gas certified, NICEIC approved
Phone
07833 053749
Updated
30 October 2026

System by system

VRF systems

In a VRF system, many indoor units share outdoor plant. We use the system’s fault history and codes, then test to confirm, and repairs are priced before they go ahead.

Circuit boards and sensors

Testing comes before any part is replaced, so you do not pay for a part that wasn’t the problem. Parts may need ordering, and we tell you if so.

Old Basing: your questions answered

Is Old Basing within the area you cover?

We do. Villages and hamlets get the same service as the bigger towns. Send a few details and photos, and we reply the same working day.

Who do I call if my air conditioning fails in Old Basing out of hours?

Yes. Our 24/7 emergency line covers Old Basing. Say what the system is doing and whether it shows a code, and we’ll advise on the next step.

Will skipping a service affect the warranty?

Each manufacturer decides. Where servicing is a condition, a missed service could give the manufacturer grounds to refuse a claim, so we explain the terms on your quote.

How long does the work take?

The work itself takes as long as the fault needs, from a quick fix to a return visit for parts. Bigger or more complicated systems take longer, and we’ll tell you what to expect.

How does the warranty work?

It’s the manufacturer’s, and the terms are theirs. Some brands make regular servicing a condition so it’s worth keeping the service records.

How quickly will you reply?

You will hear from us the same working day. If it’s an emergency, ring the 24/7 line instead.

Which accreditations do you hold?

AirCon Doctor is an F-Gas certified company, NICEIC approved for electrical work and MCS certified for heat pumps. We are also Checkatrade members.

When it’s something else

A few issues sit outside what this work can do:

  • An old system with obsolete parts
  • A leak on an old R22 system
  • No power to the building at all

If in doubt, phone 07833 053749 or fill in the contact form and we’ll say what we think before you book.

What we work on in Old Basing

  • Wall-mounted split systems
  • VRF systems
  • Heat pumps
  • Multi-split systems
  • Ceiling cassettes
  • Ducted systems

How it works

On the day, we arrive at the time agreed with you and check the plan with you first. Floors and furniture near the work are covered with dust sheets, and anything electrical is made safe before work starts. The work itself takes as long as the fault needs, from a quick fix to a return visit for parts. Everything the job in Old Basing needs is worked out beforehand.

  1. Describe the problem and the brand, and mention any code on the display.
  2. The engineer diagnoses the fault on site, testing rather than guessing.
  3. The fault is explained simply and the repair priced up front.
  4. Once agreed, the repair goes ahead.
  5. We test the system in operation and leave you a note of the fault and the fix.

Getting ready for the visit

  • Let us know where the consumer unit is
  • Move furniture away from the wall where we will be working
  • Let us know if the building has a permit or sign-in process

Ask for a quote

Need a price for air conditioning repair? Please phone 07833 053749 or send an email and tell us about the job. We’ll explain what we’d recommend and why, then send a fixed-price quote before anything is booked.

Get a quick quote

Related advice

Why it’s worth doing now in Old Basing

Refrigerant supply is changing. Repairing and recharging existing R410A systems is still legal, but R410A is getting scarcer and dearer to buy as the GB phase-down tightens, so for older systems we compare the cost of a repair with a replacement. A system that is left with a fault, or without a service, typically costs more to run.

A single unit or a whole estate, the quote is built the same way: what needs doing, how we get to it and what it needs. You’ll have a fixed price before any work starts, with VAT shown clearly.

Why book with us

  • Diagnosis first, then a fixed price
  • Covering London and the South East
  • Leading brands including Daikin, Mitsubishi Electric and Fujitsu
  • Emergency calls taken 24/7

Take a look at our cost guide and our accreditations.

From one of our customers

“Excellent service from start to finish. Two wall-mounted units installed in our home. Clean, tidy work: they protected all the floors and left no mess. The systems work brilliantly. Would highly recommend.”

Sarah M., East Grinstead

F-Gas certified companyRefrigerant work done and recorded properly
NICEIC approvedElectrical work certified
MCS certifiedHeat pump installations
Checkatrade memberVetted trade directory
24/7 emergency lineBased in East Grinstead