Medway · Heat pump installation

Heat pump installation in Middle Stoke, Medway

Need air source heat pumps in Middle Stoke? We diagnose first, fix the price and book the work around you, then sign it off with written records.

  • A boiler that is getting old
  • Deciding on the outdoor unit position
  • Wanting to stop using oil, LPG or gas for heating

Air source heat pumps in Middle Stoke

What we do, step by step

We book the visit for a day and time that suit you, and we let you know if plans need to move. When we arrive, we check the job against the survey or the photos you sent. If something is different, we talk it through with you before carrying on. After that, it takes a few days for most air-to-water installations, with air-to-air systems often quicker. Somewhere like Middle Stoke, it helps to know about lanes, gates and where to park.

  1. Step one is understanding the house, how it’s heated today and what you’d like to change.
  2. On the visit we calculate what every room loses on a cold day, then check the radiators, room for a cylinder and outdoor unit options.
  3. The price comes back fixed and in writing, with the grant and VAT shown line by line.
  4. Fitting day: the outdoor unit is placed, the indoor side connected and the controls set up.
  5. Once it’s running correctly, the MCS certificate is issued and we show you the settings.

Getting ready for the visit

  • Let us know where we can park and unload
  • Tell us about any building rules, permits or sign-in
  • Let us know where the consumer unit is

Getting a price

Our prices page gives typical ranges, but your quote is based on your job, because every property is different. After a look at the job, by pictures or a survey, the price is fixed. To get going, ring us on 07833 053749, or email if that’s easier.

Ask for a quote

Related advice

How we handle air source heat pumps in Middle Stoke

We install air source heat pumps in Middle Stoke and across Medway, and we’re MCS certified. Air-to-water systems feed your radiators or underfloor heating and hot water cylinder, while air-to-air systems heat rooms directly through indoor units and can cool them too. We’ll explain which type fits your home and why. Common call-outs are for questions about the Boiler Upgrade Scheme and choosing between air-to-water and air-to-air, on homes heated by oil, LPG or gas, underfloor heating and air-to-air heat pumps.

Homes around Middle Stoke usually have room outside for a heat pump, so the design comes down to heat loss, radiators and hot water.

Looking after a system is mostly common sense: keep the outdoor unit clear, follow the manufacturer’s guidance on cleaning and book a service at the interval they recommend. It also keeps you on the right side of any warranty terms that ask for servicing.

Place
Middle Stoke (ME3)
Region
Medway
Prices
£8,000–£16,000 before the grant, 0% VAT on homes
Accreditations
NICEIC and F-Gas, MCS
Quotes
A fixed price before work begins
Response
On the working day you ask
Call
07833 053749
Reviewed
30 October 2026

Homes in Middle Stoke and heat pumps

The coast is only about 1 mile from Middle Stoke. Near the coast, we choose the outdoor unit position with salt-laden wind in mind. About 44% of homes in Middle Stoke and the neighbourhoods around it date from 1945 to 1972, according to VOA council tax data. Homes of that age often have cavity walls that may or may not be insulated, which the survey checks.

Sizing comes from the heat each room loses on a cold day, not from the size of the old boiler. Period properties close to Church of St Peter and St Paul can suit a heat pump, though insulation and any heritage protection are checked first.

Middle Stoke is about 6 miles south-east of Canvey Island, in Medway. Our engineers cover Middle Stoke for air source heat pumps and across the rest of Medway. In Medway alone we list 68 places, and Middle Stoke is one. There’s also a page for Bromley, about 27 miles away.

Our engineers cover all of ME3 for air source heat pumps and the streets around it. If you need air source heat pumps at a property on Burrows Lane and Grain Road or anywhere close by, our engineers can take on the work. Other places close to Middle Stoke include Lower Stoke (1 mile north), Stoke (1 mile west), North Street (1 mile south-west), Allhallows (1 mile north) and St Mary Hoo (2 miles north-west). Larger places within reach include Gillingham (6 miles south-west), Chatham (8 miles south-west), Rochester (7 miles south-west) and Rainham (6 miles south).

Around Middle Stoke

Locally, jobs take us to houses, flats and workplaces close to The Nags Head pub, among other places. The countryside around Middle Stoke includes Bishop Saltings.

Map of Middle Stoke © OpenStreetMap contributors

When it’s something else

It’s worth knowing the limits before booking:

  • Improving the building’s insulation
  • A grant for a home that does not meet the scheme rules
  • Getting planning permission or listed building consent on your behalf

If you’re not sure, just call us on 07833 053749 or write to us at info@aircondoctor.co.uk and we will give you a straight answer before you book.

What the work covers

  • Air-to-water heat pumps
  • Radiator systems
  • Air-to-air heat pumps
  • Hot water cylinders
  • Underfloor heating
  • Homes heated by oil, LPG or gas

Common questions in Middle Stoke

Does the Boiler Upgrade Scheme cover homes in Middle Stoke?

Yes, if the home and the heat pump meet the scheme’s rules: Middle Stoke is in England, where it applies. Air-to-water and ground source systems attract £7,500. Air-to-air gets £2,500, but only where it takes over from fossil-fuel heating and covers the whole home’s heating demand. You do not apply yourself: the MCS certified installer does, which is us.

Is Middle Stoke within the area you cover?

Yes, smaller places are covered as well as towns. A few pictures and the postcode are enough to get things started.

Do you look at the job first?

Yes. We always look before we price, either on a site survey or from pictures and details for simple jobs. Then you get a fixed-price quote.

Do you protect the property while you work?

We put dust sheets over floors and furniture near the work first, and the area is kept tidy throughout. Before we leave, we clear up and run through the work with you.

Will you work on another installer’s system?

Yes. We start with a proper look and tell you honestly what we find, including any issues with how it was fitted. You get a fixed price before any work goes ahead.

Do you have a 24/7 line?

Yes. If something urgent happens, like water coming from a unit or a critical room overheating, call our 24/7 line and we will agree what happens next.

Who has to arrange F-Gas leak checks?

Whoever operates the equipment, together with the technicians who service it. Larger systems need regular checks: at least every 12 months from 5 tCO2e and every 6 months from 50 tCO2e. We can tell you which band your system falls into.

Fixed-price quotes for air source heat pumps in Middle Stoke

Typical ranges are on our prices page, and your quote is built on your job. What we look at:

  • The brand, model and parts involved
  • The type of system, from a single split to a larger system
  • The electrical supply and whether a new circuit is needed

The pipe route, the height of the units and how we reach them can all change the price. We take each of them into account and give you a fixed price before work begins.

Before you get in touch

To speed up the quote, please include:

  • Any error code or flashing light on the display
  • Photos showing the indoor unit and the space around it
  • Where the outdoor unit is, or where you’d like it

To help us quote: the address and the type of property, pictures of the rooms or units, the brand and model of anything already fitted and any symptoms, from error codes to drips. Once you have those, call us on 07833 053749.

What the work involves, system by system

The Boiler Upgrade Scheme

There’s one grant per property, and you can’t get a grant to replace a low-carbon system. Hybrids are excluded.

Outdoor unit position and planning

The outdoor unit needs a position with good airflow, a solid base and a sensible pipe route. Noise is part of the MCS 020(a) check, so we consider nearby homes too.

What a customer said

“Very professional from the initial survey through to installation. The engineer explained everything clearly and the quote was exactly what we paid. Would not hesitate to recommend AirCon Doctor.”

David W., Haywards Heath

F-Gas certified companyRefrigerant work done and recorded properly
NICEIC approvedElectrical work certified
MCS certifiedHeat pump installations
Checkatrade memberVetted trade directory
24/7 emergency lineBased in East Grinstead