Medway · Heat pump installation
Heat pump installation in North Street, Medway
One call covers MCS certified installation of air source heat pumps for heating and hot water, with the Boiler Upgrade Scheme grant applied for in North Street: diagnosis, fixed price, work and sign-off. F-Gas certified, NICEIC approved and Checkatrade members.
- Wanting to stop using oil, LPG or gas for heating
- Ageing boilers that will need replacing
- Planning and permitted development questions
How we handle air source heat pumps in North Street
We install air source heat pumps in North Street and across Medway, and we are MCS certified. Air-to-water systems feed your radiators or underfloor heating and hot water cylinder, while air-to-air systems heat rooms directly through indoor units and can cool them too. We help you work out which suits your home. If the problem is wanting to stop using oil, LPG or gas for heating and finding a place for the outdoor unit, we can help.
If your home in or near North Street is heated by oil, LPG or electric heaters with no mains gas, the Boiler Upgrade Scheme adds an extra £1,500 until March 2027 for an air source or ground source heat pump, on top of the £7,500.
Equipment warranty comes from the manufacturer, on its own terms, and we explain those terms on your quote. Terms differ from brand to brand, and we are happy to talk you through them.
- Where
- North Street (ME3)
- Wider area
- Medway
- Replies
- On the working day you ask
- Typical price
- £8,000–£16,000 (0% VAT on homes), before the grant
- Accreditations
- F-Gas certified, NICEIC approved, MCS
- Pricing
- Fixed after a survey or photos
- Phone
- 07833 053749
- Updated
- 30 October 2026
What we do, step by step
Anything involving refrigerant is handled by F-Gas qualified engineers, as the law requires, and electrical work is done by us as NICEIC approved contractors. On the day, both are in the same hands. The work takes from a couple of days to around a week, depending on the system and how much of the heating changes. If a lane or gateway near North Street is tight for a van, let us know and we’ll plan for it.
- It begins with your house and the heating it relies on now.
- A heat loss survey is carried out, room by room.
- We design the system, check the radiators and cylinder and look at the outdoor unit position.
- A fixed-price quote explains the cost, the grant position and the VAT.
- Then it’s fitted, commissioned and registered with MCS.
Getting ready for the visit
- Move furniture away from the wall where we’ll be working
- Mention any managing agent or landlord rules we need to follow
- Keep pets out of the rooms we are working in
Get a fixed-price quote
To get a fixed-price quote, give us a ring on 07833 053749 or use the quote form and tell us about the property and what you need. Photos help a lot. You’ll hear back from us the same working day.
Advice
Why act early in North Street
Permitted development rules can change, and conditions vary between properties. We look at the planning position early, so there are no surprises covering listed buildings, conservation areas and any Article 4 direction. Small faults tend to grow, so it’s worth dealing with them early.
The price reflects the work, not guesswork. That’s why we look at the job first, from pictures or on a survey, and the price is agreed before we start.
What you get with us
- An F-Gas certified company, as the law requires
- Emergency calls taken 24/7
- Diagnosis first, then a fixed price
- Listed on Checkatrade
Read how installs are priced and our accreditations.
Common problems we fix in North Street
Many people look at heat pumps when an oil, LPG or gas boiler is getting old. Starting early leaves time for the survey, the design and any grant application instead of making a rushed decision when the heating stops.
Any of these is worth a proper look:
- Checking emitters for a heat pump
- Replacing a combi boiler with a heat pump
- Checking whether planning permission is needed
Older homes near Church of St Peter and St Paul may need extra checks for planning and heat loss before a heat pump is designed.
Comparing quotes
- Whether the electrical work is done by a registered contractor, such as NICEIC approved
- What’s in the price and what isn’t
- What the manufacturer’s warranty covers and for how long
Nearby places to North Street
What else we do in North Street
What a heat pump looks like in North Street
The coast is only about 1 mile from North Street. For a heat pump near the sea, ask about any coastal protection option the manufacturer offers. About 44% of homes in the North Street area date from 1945 to 1972, according to the Valuation Office Agency’s council tax figures. Whether the walls and loft have been insulated makes a real difference to the heat pump size for homes of that period.
A heat loss calculation decides the size of heat pump your home needs.
North Street is about 5 miles north of Gillingham, in Medway. Homes and businesses alike in North Street, our engineers can help with air source heat pumps. We reply to enquiries the same working day, and there’s a 24/7 emergency line. Across Medway, we cover 68 places, North Street among them. Our Bromley page covers places nearby, about 26 miles away.
We work across the ME3 postcode area and the streets around it. Close to North Street, our area also takes in Tunbridge Hill (1 mile south-west), Kingsnorth (1 mile south), Stoke (1 mile north-east), Fenn Street (1 mile north-west) and Sharnal Street (1 mile west). We also work in nearby towns such as Gillingham (5 miles south), Chatham (7 miles south-west), Rochester (6 miles south-west) and Rainham (5 miles south).
What’s near North Street
In North Street, that means homes and buildings near The White Horse pub. The closest station to North Street is Gillingham (Kent) station, roughly 4.2 miles south-west. Nearby you’ll also find Medway Maritime Hospital (4.9 miles south-west) and Upnor Castle (4 miles south-west). Green spaces nearby include Bishop Saltings.
What the work involves, system by system
Air-to-water heat pumps
Air-to-water systems take heat from the air and put it into your central heating and hot water. It replaces the boiler as the main heat source, and is MCS certified when we install it.
VAT on heat pumps
This is general information, not tax advice.
FAQs for North Street
Do you cover smaller places like North Street?
Yes. North Street is within the area we cover across London and the South East. We’re based in East Grinstead and plan each visit so the job can be finished in one trip where possible.
Is the heat pump grant available in North Street?
North Street is covered, as the scheme runs across England and Wales. The amount depends on the type of heat pump, and the survey confirms which applies. The installer applies, and we’re MCS certified.
Is a heat pump permitted development?
In England, many air source heat pumps on houses can be permitted development provided the conditions are met. The outdoor unit must be 1.5 m³ or less, comply with MCS 020(a), not be cooling-only and not be within a listed building’s curtilage.
Can you come out in an emergency?
Yes. There’s a 24/7 emergency line for problems that cannot wait for a planned visit. Call 07833 053749 and tell us what’s happened.
Do I need new radiators for a heat pump?
We find out during the survey. Where a radiator is already large enough, it stays and any changes are in the quote.
What’s the difference between air-to-water and air-to-air heat pumps?
Air-to-water feeds your central heating and hot water, while air-to-air warms and cools rooms directly. With air-to-air, hot water needs another source, and we explain which suits your home.
Why use an F-Gas certified company?
For refrigerant work, both the engineer and the company need the right F-gas credentials. Ask to see proof before booking anyone, and we are happy to show ours.
From one of our customers
“Very professional from the initial survey through to installation. The engineer explained everything clearly and the quote was exactly what we paid. Would not hesitate to recommend AirCon Doctor.”
David W., Haywards Heath