Medway · Heat pump installation
St Mary Hoo air source heat pumps
We cover St Mary Hoo for air source heat pumps. Diagnosis first, a fixed price and proper paperwork when we finish.
- Ageing boilers that will need replacing
- No space for a hot water cylinder
- Moving away from fossil-fuel heating
Your questions about air source heat pumps in St Mary Hoo
Is St Mary Hoo within the area you cover?
Yes, and the size of the place makes no difference to how we work. Visits to smaller places are planned so the engineer arrives with what the job needs.
Is a heat pump in St Mary Hoo permitted development?
The answer turns on the property and where the outdoor unit would sit. Central St Mary Hoo is a short walk from the St Mary Hoo Conservation Area. Heat pumps on houses are often permitted development, but listed buildings need consent and conservation areas restrict outdoor units facing a road. Where it’s needed, we check with the local planning authority (for St Mary Hoo, normally Medway council).
Can you come out in an emergency?
Yes, any time. If something urgent happens, like water coming from a unit or a critical room overheating, call our 24/7 line and we will agree what happens next.
How long does a heat pump installation take?
The work takes from a couple of days to around a week, depending on the system and how much of the heating changes. The survey lets us set a firm programme, and you can call us on 07833 053749 or write to us at info@aircondoctor.co.uk to book it.
Is there a Boiler Upgrade Scheme grant for air-to-air?
Sometimes, and the amount is £2,500 rather than £7,500. It must replace fossil-fuel heating and meet the full heating demand of a home, installed by an MCS certified installer.
What does F-Gas certified mean?
For refrigerant work, both the engineer and the company need the right F-gas credentials. Ask to see proof before you book anyone, and we are happy to show ours.
Can I fit air conditioning or a heat pump myself?
No, not the refrigerant side. The F-gas rules require certified companies and qualified engineers for it, and a new electrical circuit is notifiable building work unless a registered competent person does it.
About our air source heat pumps in St Mary Hoo
In England, an air source heat pump on a house can often go in under permitted development rights. The conditions include an outdoor unit of no more than 1.5 m³ and compliance with MCS 020(a), and the unit cannot be used solely for cooling or sit within the curtilage of a listed building. We check the rules for your property as part of the survey. Common call-outs are for an oil, LPG or gas boiler near the end of its life and checking whether planning permission is needed, on homes heated by oil, LPG or gas, underfloor heating and hot water cylinders.
Older and listed homes in villages like St Mary Hoo need extra care, and permitted development doesn’t cover listed buildings, so consent comes first.
For a fault on a system that may still be under warranty, send us the make, model and installation date. We will tell you how the manufacturer’s warranty is likely to apply before anything chargeable is done.
- Place
- St Mary Hoo (ME3)
- Region
- Medway
- Price guide
- £8,000–£16,000 before the grant, 0% VAT on homes
- Credentials
- NICEIC and F-Gas, MCS
- Quotes
- A fixed-price quote up front
- Response
- On the working day you ask
- Telephone
- 07833 053749
- Checked
- 30 October 2026
Places near St Mary Hoo
Also in St Mary Hoo
What air conditioning won’t do
Before booking, it helps to know what’s not included:
- Planning approval where permitted development does not apply
- Insulation work, such as loft or cavity wall insulation
- Grants for hybrid systems or replacements of low-carbon systems
Not sure which it is? You can call us on 07833 053749, or email if that’s easier and we will tell you honestly before booking.
Where we work
- Hot water cylinders
- Underfloor heating
- Radiator systems
- Air-to-air heat pumps
- Air-to-water heat pumps
- Homes heated by oil, LPG or gas
Homes in St Mary Hoo and heat pumps
The coast is only about 2 miles from St Mary Hoo. Salt air is hard on outdoor units, so a heat pump near the sea needs a sensible position and regular checks, and some models offer corrosion protection for coastal sites. About 44% of homes across St Mary Hoo and its surrounding area date from 1945 to 1972, according to Valuation Office Agency council tax records. For homes of that age, the survey checks the insulation, the radiators and the hot water setup.
Sizing comes from the heat each room loses on a cold day, not from the size of the old boiler. Period properties close to Church of St Mary can suit a heat pump, though insulation and any heritage protection are checked first.
St Mary Hoo is about 4 miles south of Canvey Island, in Medway. Properties in St Mary Hoo get the same service as everywhere we cover: a look at the job first, a fixed-price quote and written records at the end. Count every place we list in Medway and you reach 68, with St Mary Hoo on the list. We also work in Bromley, about 25 miles from St Mary Hoo.
Our working area takes in ME3 in full. We also cover the places around St Mary Hoo: Fenn Street (1 mile south-west), High Halstow (1 mile south-west), Sharnal Street (2 miles south-west), Tunbridge Hill (2 miles south) and Kingsnorth (2 miles south). Further out, we also cover Gillingham (6 miles south), Chatham (8 miles south), Rochester (6 miles south-west) and Rainham (7 miles south).
Landmarks near St Mary Hoo
Other landmarks nearby include Bay Museum (3.6 miles north) and Medway Maritime Hospital (6 miles south-west). Green spaces nearby include Bishop Saltings.
Rented and managed buildings
From a single flat to a whole estate, you get the same standard: a look at the job first, a fixed-price quote, work booked with the occupier and written records afterwards.
Under the GB F-gas rules, responsibility for leak checks is shared between whoever operates the equipment and the engineers who work on it. Where a building is let or managed, the lease or contract should make clear who looks after the system, and we can work for either side.
What happens on the day
Anything involving refrigerant is handled by F-Gas qualified engineers, as the law requires, and electrical work is done by us as NICEIC approved contractors. So on the day, you don’t need a separate electrician for the electrical side. On site, it takes from a couple of days to around a week, depending on the system and how much of the heating changes. For a village like St Mary Hoo, tell us about narrow lanes, gates and parking when you book.
- We start with your plans and the property.
- A survey covers heat loss, radiators, hot water and where the outdoor unit could sit.
- You get our view on the right type for the house, and on whether the Boiler Upgrade Scheme applies.
- We install the heat pump and connect it up.
- The job ends with commissioning, the MCS certificate and a walk through the controls.
Preparing for the visit
- Mention any managing agent or landlord rules we need to follow
- Tell us about access, such as roof hatches, high walls or locked plant areas
- Plan for pets to be kept clear during the visit
Get a fixed-price quote
Need a price for air source heat pumps? Please phone 07833 053749 or send an email with a few details about the property. We’ll explain what we’d recommend and why, then send a fixed-price quote before anything is booked.
Related advice
Owner checks or an engineer?
Write down what you notice: an error code, a new noise, a drip, a smell or a change in how well the system heats or cools. It helps us diagnose quickly, and a photo of the display helps even more.
Leave the units and pipework where they are. Moving a unit involves the refrigerant circuit, so it needs an F-Gas qualified engineer, and the electrics need care too. Ask us to quote for a move instead.
From one of our customers
“Very professional from the initial survey through to installation. The engineer explained everything clearly and the quote was exactly what we paid. Would not hesitate to recommend AirCon Doctor.”
David W., Haywards Heath