Medway · Heat pump installation
Lower Higham air source heat pumps
F-Gas certified and NICEIC approved, we cover Lower Higham for heat pump installation. A fixed price before we start, and a 24/7 emergency line.
- Plans to switch to electric heating with a heat pump
- Finding a place for the outdoor unit
- Radiators that may be too small for a heat pump
For landlords and property managers
Landlords, letting agents and managing agents book us, not only the people who live or work in the property. Let us know who will give us access and who the records should go to, and we’ll keep everyone informed.
Facilities teams in offices, schools and public buildings book us too in Lower Higham and across Medway. Work can be phased by floor, zone or building around the people who use them.
About our air source heat pumps in Lower Higham
A £2,500 grant is available for some air-to-air heat pumps, with conditions. It has to replace the fossil-fuel heating, cover the whole heating demand, be fitted by an MCS certified installer and be in a home, so an add-on next to a boiler is not eligible. Typical jobs include plans to switch to electric heating with a heat pump and questions about the Boiler Upgrade Scheme, across air-to-water heat pumps, homes heated by oil, LPG or gas and radiator systems.
Space for an outdoor unit is rarely an issue near Lower Higham, so the design focuses on heat loss and radiators.
Equipment warranty comes from the manufacturer, on its own terms, and we set them out on your quote. Each brand sets its own conditions, so we go through them with you rather than leave you to find the small print.
- Place
- Lower Higham (ME3)
- Region
- Medway
- Approvals
- NICEIC approved, F-Gas certified, MCS
- Response
- Same working day
- Pricing
- A fixed price before we start
- Costs
- Air-to-water £8,000–£16,000 before any grant (0% VAT for homes)
- Phone
- 07833 053749
- Last updated
- 30 October 2026
Also near Lower Higham
What else we do in Lower Higham
Heat pumps in Lower Higham: local notes
Lower Higham lies within about 3 miles of the sea. For a heat pump near the sea, ask about any coastal protection option the manufacturer offers. About 54% of homes in and around Lower Higham date from 1945 to 1972, according to VOA council tax data, and about 84% of households live in detached or semi-detached houses, according to the last census (2021). Whether the walls and loft have been insulated makes a real difference to the heat pump size for homes of that period. Detached and semi-detached houses normally have room for the outdoor unit and a cylinder. Central Lower Higham is inside the Lower Higham Conservation Area. Draw a one-mile circle round the middle of Lower Higham and it takes in 2 conservation areas. On the National Heritage List, around 8 entries fall within 0.5 miles of the middle of Lower Higham; Higham Hall (grade II) is one. For a heat pump, permitted development doesn’t apply within the grounds of a listed building, and in a conservation area the outdoor unit can’t go on a wall or roof facing a road, so we check with the local planning authority (normally Gravesham council) where needed.
Temple Manor, roughly 3 miles south, is a reminder to check your home’s listing status: permitted development doesn’t cover listed buildings.
Lower Higham is about 3 miles north-west of Rochester, in Medway. If you need air source heat pumps in Lower Higham, it’s easy to get a fixed-price quote: please give us a ring on 07833 053749 or email us. Our area covers London and the South East, including Lower Higham. In Medway alone we list 68 places, and Lower Higham is one. Bromley is in our area too, about 19 miles from Lower Higham.
Our engineers work on Canal Road, Chalk Road and Chequers Street and nearby roads. All of ME3 is within our area, from the main roads to the quietest streets. Places around Lower Higham that are also on our list: Church Street (1 mile north), Higham (1 mile south), Mockbeggar (1 mile east), Gadshill (1 mile south) and Cliffe Woods (2 miles east). We also work in nearby towns such as Gillingham (6 miles south-east), Chatham (6 miles south-east), Rochester (3 miles south-east) and Rainham (8 miles south-east).
Landmarks near Lower Higham
Locally, jobs take us to houses, flats and workplaces close to Strood Academy, Broomhill Park and The Chequers pub, among other places. Lower Higham has its own railway station: Higham station. Other landmarks nearby include French Hospital (3.3 miles south-east) and Upnor Castle (3.1 miles south-east). Open spaces near Lower Higham include Gad's Hill and Rede Common.
Questions from Lower Higham
Is Lower Higham within the area you cover?
Yes, and the size of the place makes no difference to how we work. Send a few details and photos, and we reply the same working day.
Can I get the Boiler Upgrade Scheme grant in Lower Higham?
Yes, if the home and the heat pump meet the scheme’s rules: Lower Higham is in England, where it applies. It gives £7,500 towards an air-to-water or ground source heat pump, or £2,500 towards an air-to-air heat pump that replaces the fossil-fuel heating and meets the whole home’s heating need. As an MCS certified installer, we apply for it on your behalf.
Whose job is it to check the system for leaks?
Responsibility is shared between the operator, usually whoever owns or controls the equipment, and the service technicians. The interval depends on the refrigerant charge, measured in tonnes of CO2 equivalent: at least every 12 months from 5 tCO2e, and every 6 months from 50 tCO2e.
Do you work on commercial properties?
Yes. We work for homeowners, landlords, letting and managing agents, and businesses of every size across London and the South East. Tell us who should receive the paperwork.
Do you work on all makes?
We install and work on the leading makes, from Mitsubishi Electric, Daikin and Fujitsu to Panasonic, Toshiba, LG, Samsung, Mitsubishi Heavy Industries and Hitachi. Tell us the make and model and we will take it from there.
Can I do the refrigerant work myself?
No, not the refrigerant side. The F-gas rules require certified companies and qualified engineers for it, and a new electrical circuit is notifiable building work unless a registered competent person does it.
Can you set up regular servicing?
Yes. Maintenance contracts are part of what we do, with visits at the interval your system and the manufacturer need. Every visit is recorded and F-Gas records kept where they apply.
Signs you need air source heat pumps in Lower Higham
For homes with no mains gas, heated by oil or LPG, a heat pump is well worth considering. Until March 2027, an extra £1,500 is available for air source and ground source heat pumps in homes heated by oil or LPG with no mains gas, subject to the scheme rules.
These are the situations we see most often:
- Checking eligibility for a heat pump grant
- Choosing between air-to-water and air-to-air
- Finding a place for the outdoor unit
If your home is near Higham station and heated by a gas boiler, an air-to-water heat pump can replace it where the survey shows it suits.
What your quote should include
- Which VAT rate the quote uses, and why
- The make and model of any parts or equipment being quoted
- Whether you get F-Gas records where refrigerant is involved
Different systems, different jobs
Air-to-air heat pumps
Since 2025, air-to-air heat pumps can also be permitted development in England, subject to the conditions. Cooling-only units are not included, so check with the council.
Air-to-water heat pumps
Flow temperatures are lower than with a typical boiler, which is why radiator sizing is part of the survey.
What happens on the day
Where something has to be switched off during the work, we agree it with you first so it doesn’t catch you out. For businesses, we can typically work room by room or zone by zone. On site, it takes several days for an air-to-water system with a new cylinder, less for an air-to-air system. If a lane or gateway near Lower Higham is tight for a van, let us know and we will plan for it.
- It starts with a conversation about the home, the existing heating and your plans.
- On the visit we calculate what every room loses on a cold day, then check the radiators, room for a cylinder and outdoor unit options.
- The price comes back fixed and in writing, with the grant and VAT shown line by line.
- Installation covers the outdoor unit, the indoor connections and the controls.
- Once it’s running correctly, the MCS certificate is issued and we show you the settings.
Before we arrive
- Make sure we can reach the consumer unit or fuse board
- Mention any managing agent or landlord rules we need to follow
- Keep pets and children away from the work area
Ask for a quote
Here’s what helps us quote: the address and the type of property, a few photos, the make and model of any existing system and any symptoms, from error codes to drips. Once you have those, call 07833 053749 or drop us a line.
Advice
A customer’s words
“Very professional from the initial survey through to installation. The engineer explained everything clearly and the quote was exactly what we paid. Would not hesitate to recommend AirCon Doctor.”
David W., Haywards Heath