Medway · Heat pump installation
Heat pump installation in Gadshill, Medway
Expert air source heat pumps for Gadshill: diagnosis first, then a fixed-price quote, the work and written records. Ask us for a fixed-price quote.
- Deciding which kind of heat pump suits the home
- Radiators that may be too small for a heat pump
- An oil, LPG or gas boiler near the end of its life
Why it’s worth doing now in Gadshill
Replacing a boiler in a hurry when it breaks leaves little time to consider a heat pump. Surveying and designing in advance means the system is sized right and any grant is applied for while the old heating still works. Waiting rarely makes an air conditioning problem smaller.
What you pay reflects the actual work. That is why we look at the job first, from photos or on a survey, and why the quote is fixed before work begins.
What you get with us
- Leading brands including Daikin, Mitsubishi Electric and Fujitsu
- 24/7 emergency line for breakdowns
- MCS certification for heat pump work
- NICEIC approved electrical contractors
Air source heat pumps in Gadshill, done properly
Installing an air source heat pump in a home is zero-rated for VAT until 31 March 2027, then 5%. This is HMRC’s energy-saving materials relief, which applies to homes rather than businesses, and for air-to-air systems we confirm the VAT on your quote. This is general information, not tax advice. If the problem is ageing boilers that will need replacing and finding a place for the outdoor unit, we can sort it out.
Space for an outdoor unit is rarely an issue near Gadshill, so the design focuses on heat loss and radiators.
If a fault appears while the equipment is under the manufacturer’s warranty, tell us the make, model and installation date. We will tell you how the manufacturer’s warranty is likely to apply before anything chargeable is done.
- Place
- Gadshill (ME3)
- Wider area
- Medway
- Enquiries
- We reply the same working day
- Pricing
- Fixed-price quote after a site survey
- Credentials
- NICEIC approved, F-Gas certified, MCS
- Guide price
- £8,000–£16,000 (0% VAT on homes), before the grant
- Call
- 07833 053749
- Last updated
- 30 October 2026
How the visit works
Where something has to be switched off during the work, we agree it with you first, so you can plan around it. For businesses, we can typically work room by room or zone by zone. On site, it takes a few days for most air-to-water installations, with air-to-air systems often quicker. Pictures of the space and where the outdoor unit could go let us plan the work in Gadshill.
- You tell us about the home and what you want from a heat pump.
- The survey checks heat loss, emitters, hot water and the outdoor unit position.
- We explain which type of heat pump suits the home and whether a grant could apply.
- We install the heat pump and connect it up.
- We commission it, complete the MCS certificate and show you how to use it.
How to prepare
- Arrange for someone to be there to let us in
- Clear the space around the indoor unit, or where it will go
- Let us know where the consumer unit is
How to get a quote
Quotes don’t take long. Call or email with a few details and we’ll come back to you the same working day. Where a survey is needed, we arrange a time that suits you.
Related advice
Air source heat pumps around Gadshill
VOA council tax data date about 54% of homes across Gadshill and its surrounding area to the post-war years, 1945 to 1972, and about 84% of households live in detached or semi-detached houses, according to the 2021 Census. For homes of that age, the survey checks the insulation, the radiators and the hot water setup. Detached and semi-detached houses typically have room for the outdoor unit and a cylinder. Listed buildings are part of the picture here: about 5 within half a mile of the centre, such as Sir John Falstaff Public House (grade II). That affects heat pumps: listed buildings need consent, and conservation areas limit where the outdoor unit can go under permitted development. Where needed, we check with the planning team at Gravesham council, which normally handles Gadshill.
Temple Manor lies about 1.9 miles south-east. Owners of listed homes need consent before a heat pump is fitted, so it’s one of our first questions.
Gadshill is about 2 miles north-west of Rochester, in Medway. Our engineers cover Gadshill for air source heat pumps, along with the rest of Medway. Gadshill is one of 68 places in Medway where we work. Bromley is in our area too, about 19 miles from Gadshill.
All of ME3 is covered. Copperfield Crescent, Charles Dickens Avenue and Gravesend Road and the roads off them are all inside our area. Close to Gadshill, our area also takes in Higham (1 mile north), Shorne Ridgeway (1 mile west), Shorne (1 mile west), Lower Higham (1 mile north) and Mockbeggar (2 miles north-east). Within a short drive, we also cover Gillingham (6 miles south-east), Chatham (5 miles south-east), Rainham (7 miles south-east) and Luton (4 miles south-east).
What’s near Gadshill
Locally, jobs take us to houses, flats and workplaces close to Rede Common, Temple School and Sir John Falstaff Public House and the streets around them. The closest station to Gadshill is Higham station, about 1.2 miles north. Other landmarks nearby include Rochester Castle (2.2 miles south-east) and French Hospital (2.4 miles south-east). Green spaces nearby include Gad's Hill and Rede Common.
Places near Gadshill
Other services in Gadshill
What you can do yourself, and what needs us
On air conditioning, the filters in the indoor unit are usually the one part owners can clean, if the manual says so. They come out, get a gentle clean and go back only when they’re dry. For a heat pump, the main owner jobs are a clear outdoor unit and sensible control settings.
Never try to top up, release or handle refrigerant yourself. The law requires anyone working on equipment containing F gas to hold the right qualifications, and the company to be certified, and escaping refrigerant can cause cold burns. A suspected leak is our job, not yours.
Common problems we fix in Gadshill
Extensions, renovations and loft conversions are a natural time to rethink the heating. It’s simpler to plan radiators, pipework and a cylinder while the builders are in.
Keep an eye out for any of the following:
- Choosing between air-to-water and air-to-air
- Wanting to stop using oil, LPG or gas for heating
- Checking emitters for a heat pump
Live in one of the older houses around Church of St John? Expect the survey to look closely at heat loss and at the building’s planning status.
Comparing quotes
- Which VAT rate the quote uses, and why
- Whether the manufacturer’s warranty depends on regular servicing
- Whether testing, commissioning and paperwork are included
Gadshill questions
Does the Boiler Upgrade Scheme cover homes in Gadshill?
Yes, if the home and the heat pump meet the scheme’s rules: Gadshill is in England, where it applies. For an air-to-water heat pump the amount is £7,500; an air-to-air system can get £2,500 if it replaces the fossil-fuel heating outright, meets the home’s full heating demand and isn’t an add-on to a boiler. As an MCS certified installer, we apply for it on your behalf.
Is Gadshill within the area you cover?
Yes. Gadshill is within the area we cover across London and the South East. Visits to smaller places are planned so the engineer arrives with what the job needs.
Do you look at the job first?
Yes. Photos often do the job for simple work, while larger systems and faults that need testing are seen on site.
How soon will you get back to me?
You’ll hear from us the same working day. For a breakdown that can’t wait, call our 24/7 emergency line.
What accreditations do you have?
As the law requires for refrigerant work, we are an F-Gas certified company. NICEIC approval, MCS certification for heat pumps and Checkatrade membership sit alongside it.
Will you make a mess?
We put dust sheets over floors and furniture near the work first, and we tidy up as we go. Before we leave, we clear up and run through the work with you.
Can you come out in an emergency?
Yes, day and night. Call the emergency line and tell us the make, the symptoms and any error code, and we will talk you through the next steps.
A customer’s words
“Excellent service from start to finish. Two wall-mounted units installed in our home. Clean, tidy work: they protected all the floors and left no mess. The systems work brilliantly. Would highly recommend.”
Sarah M., East Grinstead