Medway · Heat pump installation
Cliffe Woods air source heat pumps
F-Gas certified and NICEIC approved, we cover Cliffe Woods for MCS certified installation of air source heat pumps for heating and hot water, with the Boiler Upgrade Scheme grant applied for. A fixed price before any work starts, and a 24/7 emergency line.
- Radiators that may be too small for a heat pump
- Checking whether planning permission is needed
- Wanting to stop using oil, LPG or gas for heating
How we handle air source heat pumps in Cliffe Woods
Installing an air source heat pump in a home is zero-rated for VAT until 31 March 2027, then 5%. That follows HMRC Notice 708/6, and it does not apply to businesses. For air-to-air systems, we confirm the VAT on your quote. This is general information, not tax advice. We are often asked to deal with deciding on the outdoor unit position and wanting to stop using oil, LPG or gas for heating, on air-to-air heat pumps, air-to-water heat pumps and hot water cylinders.
Homes around Cliffe Woods typically have room outside for a heat pump, so the design focuses on heat loss and radiators.
Looking after a system is mostly common sense: keep the outdoor unit clear, follow the manufacturer’s guidance on cleaning and book a service at the interval they recommend. That also helps where the warranty terms ask for regular servicing.
- Where
- Cliffe Woods (ME3)
- Region
- Medway
- Enquiries
- We reply the same working day
- Certified
- NICEIC approved, F-Gas certified, MCS
- Costs
- £8,000–£16,000 (0% VAT on homes), before the grant
- Quotes
- A fixed price before work begins
- Telephone
- 07833 053749
- Last updated
- 30 October 2026
Your questions about air source heat pumps in Cliffe Woods
Does the Boiler Upgrade Scheme cover homes in Cliffe Woods?
Yes, if the home and the heat pump meet the scheme’s rules: Cliffe Woods is in England, where it applies. It gives £7,500 towards an air-to-water or ground source heat pump, or £2,500 towards an air-to-air heat pump that replaces the fossil-fuel heating and meets the whole home’s heating need. As an MCS certified installer, we apply for it on your behalf.
Is Cliffe Woods within the area you cover?
We do. Villages and hamlets get the same service as the bigger towns. Visits to smaller places are planned so the engineer arrives with what the job needs.
Are my radiators big enough for a heat pump?
It depends on each radiator and the room it heats. At the lower temperatures a heat pump uses, radiators need more surface, and the survey checks each one.
Will you work on another installer’s system?
Yes. We start with a proper look and tell you honestly what we find, including any issues with how it was fitted. You get a fixed price before any work goes ahead.
Why does F-Gas certification matter?
For refrigerant work, both the engineer and the company need the right F-gas credentials. It’s worth checking before booking and we’ll gladly show you ours.
Is the equipment covered by a warranty?
Warranty comes from the manufacturer and depends on the brand and product. For example, Daikin’s standard warranty on split air conditioning is 2 years and we explain the terms for your brand on the quote.
Do you look at the job first?
Yes. We always look before we price, on a survey, or from your pictures and details where the job is simple. A fixed-price quote follows.
Signs you need air source heat pumps in Cliffe Woods
People also ask about air-to-air heat pumps because they heat and cool. They heat rooms through wall, floor or ceiling units and switch to cooling in warm weather. Whether a grant applies depends on the scheme conditions.
Reasons to give us a call include:
- Working out whether radiators need upsizing
- Moving away from fossil-fuel heating
- Questions about the Boiler Upgrade Scheme
Sizing comes from the heat each room loses on a cold day, not from the size of the old boiler.
What to look for in a quote
- Whether they hold F-Gas company certification, not just individual qualifications
- Whether testing, commissioning and paperwork are included
- If the quote is based on a survey, pictures or a diagnosis
Places near Cliffe Woods
Also in Cliffe Woods
How the visit works
You do not need to do much on the day. Just let us in and point us to the units, or to where they’ll be fitted, and the rest is down to us. At the end, we tidy up and run through the work with you. Visits to Cliffe Woods are agreed with you in advance and planned so the job can be finished in one trip where possible.
- You tell us about the home and what you want from a heat pump.
- We survey for heat loss and look at radiators, cylinder space and outdoor unit options.
- We recommend air-to-water or air-to-air and check the grant position.
- The system is installed and connected to the controls.
- The job ends with commissioning, the MCS certificate and a walk through the controls.
Before we arrive
- Have the make and model of any existing unit to hand
- Make sure we can reach the outdoor unit, or where it will go
- Plan for pets to be kept clear during the visit
Getting a price
Need a price for air source heat pumps? Please call 07833 053749 or fill in the contact form with a few details about the property. We’ll talk you through the options and give you a fixed-price quote before you commit to anything.
Advice
After we have gone
Aftercare is straightforward, and it makes the next visit easier:
- Seal draughts where you can
- Do not block radiators or indoor units with furniture
- Keep to regular servicing
The warranty on the heat pump is the manufacturer’s, on its own terms. We explain the terms for your brand, including any servicing conditions.
Do not cover radiators with furniture or heavy curtains so the heat can get into the room.
Managing agents and facilities teams in Cliffe Woods
For anyone managing more than one building, we can plan visits across the portfolio and price them together. Each property gets its own records, so each one has its own history.
Where a tenant occupies the property but the landlord owns the system, it’s worth checking the agreement for who looks after the system. We can quote either party, and the paperwork can go to both.
Air source heat pumps in Cliffe Woods: the local picture
The coast is only about 3 miles from Cliffe Woods. Near the coast, we choose the outdoor unit position with salt-laden wind in mind. Census 2021 figures found about 75% of households in detached or semi-detached houses. Detached and semi-detached houses usually have room for the outdoor unit and a cylinder.
Temple Manor, roughly 3.1 miles south, is a reminder to check your home’s listing status: permitted development doesn’t cover listed buildings.
Cliffe Woods is about 3 miles north of Rochester, in Medway. Across the ME3 area, we cover air source heat pumps. We cover 68 places across Medway, from busy centres to quieter spots. There’s also a page for Bromley, roughly 21 miles from Cliffe Woods.
Jobs in ME3 are looked at, quoted and booked the same way as anywhere else. Whether you are on Cardens Road, View Road and Brewer Road or anywhere close by, we can help. Places around Cliffe Woods that are also on our list: Mockbeggar (1 mile south-west), Church Street (1 mile west), Lower Higham (2 miles west), Cliffe (2 miles north) and Higham (2 miles south-west). We also work in nearby towns such as Gillingham (5 miles south-east), Chatham (5 miles south), Rochester (3 miles south) and Rainham (7 miles south-east).
Local landmarks in Cliffe Woods
Typical jobs here are in properties near The Hundred of Hoo Academy. Cliffe Woods’s nearest station is Higham station, about 1.5 miles west of the centre. Other landmarks nearby include Huguenot Museum (3.1 miles south) and Pentagon Shopping Centre (3.6 miles south). Not far away are Gad's Hill and Rede Common.
A customer’s words
“Very professional from the initial survey through to installation. The engineer explained everything clearly and the quote was exactly what we paid. Would not hesitate to recommend AirCon Doctor.”
David W., Haywards Heath