Hampshire · Heat pump installation

Heat pump installers in Horseport

Air source heat pumps in and around Horseport, from the first look to the final check and a fixed price agreed before we start.

  • Deciding on the outdoor unit position
  • Working out whether radiators need upsizing
  • Deciding which kind of heat pump suits the home

Air source heat pumps across Horseport

Air source heat pumps in Horseport

Heat pumps run at lower flow temperatures than most boilers, so radiators may need to be larger to give out the same heat. We check each radiator against the room’s heat loss and anything that needs changing is in the quote. The work covers underfloor heating, air-to-air heat pumps and homes heated by oil, LPG or gas, and people most often call us about deciding which kind of heat pump suits the home and working out where a cylinder could go.

Space for an outdoor unit is rarely an issue near Horseport, so the design comes down to heat loss, radiators and hot water.

For a fault on a system that may still be under warranty, send us the make, model and installation date. We will explain how the manufacturer’s terms are likely to apply before anything chargeable is done.

Place
Horseport (SP6)
Region
Hampshire
Quotes
Fixed-price quote after a site survey
Price guide
£8,000–£16,000 before the grant, 0% VAT on homes
Approvals
NICEIC and F-Gas, MCS
Telephone
07833 053749
Reviewed
30 October 2026

Common questions in Horseport

Is Horseport within the area you cover?

We do. Villages and hamlets get the same service as the bigger towns. Send a few details and pictures, and we reply the same working day.

Is the heat pump grant available in Horseport?

Yes, the scheme covers homes in England, including Horseport, if they qualify. Air-to-water and ground source systems attract £7,500. Air-to-air gets £2,500, but only where it takes over from fossil-fuel heating and covers the whole home’s heating demand. The installer applies, and we are MCS certified.

Is the equipment covered by a warranty?

It’s the manufacturer’s, and the terms are theirs. Some terms depend on regular servicing by a qualified engineer, so keep your service records.

Do you have a 24/7 line?

Yes, day and night. When you call, tell us the make, what’s happening and any error code, and we will talk you through the next steps.

What’s the difference between air-to-water and air-to-air heat pumps?

Air-to-water heats radiators or underfloor heating and hot water; air-to-air heats rooms through indoor units and can cool them. With air-to-air, hot water needs another source, and we explain which suits your home.

Which manufacturers do you install and repair?

The main ones, including Mitsubishi Electric, Daikin, Fujitsu, Panasonic, Toshiba, LG, Samsung, Mitsubishi Heavy Industries and Hitachi. For new systems, we recommend a brand and model to suit the job and tell you why.

Who is responsible for leak checks?

Responsibility is shared between the operator, normally whoever owns or controls the equipment, and the service technicians. How often depends on the size of the refrigerant charge in tonnes of CO2 equivalent: at least yearly for 5 to under 50 tCO2e, and every 6 months for 50 to under 500 tCO2e.

Let and managed properties

Landlords, letting agents and managing agents book us, not only the people who live or work in the property. Let us know who will give us access and who the records should go to and we will copy in whoever needs it.

Facilities teams in offices, schools and public buildings book us too across Hampshire. Work can be phased by floor, zone or building around the people who use them.

Homes in Horseport and heat pumps

The centre of Horseport lies within the Fordingbridge Conservation Area. There are 3 conservation areas within a mile of the centre of Horseport. About 48 listed entries lie within half a mile of central Horseport, Church of St Mary (grade I) among them. For a heat pump, permitted development does not apply within the grounds of a listed building, and in a conservation area the outdoor unit cannot go on a wall or roof facing a road, so we check with the planning team at New Forest council, which typically handles Horseport where necessary. About 78% of households live in detached or semi-detached houses, according to the 2021 Census. Finding room for the outdoor unit and a cylinder is seldom a problem in homes like these.

Period properties close to St Mary's Church can suit a heat pump, though insulation and any heritage protection are checked first.

Horseport is in Hampshire. Whether you’re in the middle of Horseport or further out, our engineers cover air source heat pumps, from small jobs to large ones. Horseport is one of 683 towns, villages and districts in Hampshire we cover for homes and businesses. Guildford, roughly 57 miles off, has its own page on this site.

Our working area takes in SP6, every street of it. We cover homes and businesses on Bridge Street, Southampton Road and Ringwood Road and the roads around them. Places around Horseport that are also on our list: Fordingbridge (1 mile north-west), Criddlestyle (1 mile east), Stuckton (1 mile south-east), Lower Burgate (1 mile north) and Tinkers Cross (1 mile north-west). Larger places within reach include Totton (12 miles east), Romsey (14 miles east), New Milton (13 miles south-east) and Ringwood (6 miles south).

Near you in Horseport

In Horseport, that means homes and buildings near The Burgate School and Sixth Form and The George Inn. A little further out are Fordingbridge Doll Museum (within half a mile west) and Godshill Castle Hill (1.6 miles north-east). For a walk, there’s Blashford Lakes and Linbrook Lake.

Map of Horseport © OpenStreetMap contributors

When to call us in Horseport

Air-to-air systems interest people who want cooling in summer as well as heating. They heat rooms through wall, floor or ceiling units and switch to cooling in warm weather. The grant only applies in some cases, so we check first.

The things we’re asked about most are:

  • Choosing between air-to-water and air-to-air
  • Plans to switch to electric heating with a heat pump
  • An oil, LPG or gas boiler near the end of its life

With Breamore House about 3 miles north, it’s worth asking whether your own home is listed before planning a heat pump.

What your quote should include

  • What records you get at the end
  • Whether testing, commissioning and paperwork are included
  • What happens if the job turns out to be different on the day

How to choose an air conditioning engineer

What you can do yourself, and what needs us

Write down what you notice: an error code, a new noise, a drip, a smell or a change in how well the system heats or cools. It makes our diagnosis quicker, and a photo of the display helps even more.

Never try to top up, release or handle refrigerant yourself. Under the F-gas rules, engineers need their own qualifications and the company must be certified, and refrigerant lines can cause cold burns. If you suspect a leak, switch the system off and call us.

What happens on the day

We keep the work area tidy as we go, with sheets down and mess cleared as we go. If we need to drill through a wall, we agree the spot with you first. On site, it takes anything from a couple of days for air-to-air to the best part of a week for air-to-water with radiator changes. For a village like Horseport, tell us about narrow lanes, gates and parking when you book.

  1. You tell us about the home and what you want from a heat pump.
  2. A survey covers heat loss, radiators, hot water and where the outdoor unit could sit.
  3. You get our view on the right type for the house, and on whether the Boiler Upgrade Scheme applies.
  4. The system is installed and connected to the controls.
  5. After commissioning, you get the MCS certificate and a handover.

Before we arrive

  • Make sure we can reach the consumer unit or fuse board
  • Keep pets and children away from the work area
  • Dig out any previous service or F-Gas records

Ask for a quote

Photos are the fastest route to a quote: the room or the existing unit, the outside wall or roof where the outdoor unit sits or would go, and the label on any existing unit. Tell us the address and what you need, and simple jobs can often be priced without a visit.

Get a price

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From one of our customers

“Very professional from the initial survey through to installation. The engineer explained everything clearly and the quote was exactly what we paid. Would not hesitate to recommend AirCon Doctor.”

David W., Haywards Heath

F-Gas certified companyRefrigerant work done and recorded properly
NICEIC approvedElectrical work certified
MCS certifiedHeat pump installations
Checkatrade memberVetted trade directory
24/7 emergency lineBased in East Grinstead