East Sussex · Heat pump installation
Horam air source heat pumps
MCS certified installation of air source heat pumps for heating and hot water, with the boiler upgrade scheme grant applied for, in Horam and nearby. Call for a fixed-price quote, and we’ll reply the same working day.
- Comparing heat pump types
- Ageing boilers that will need replacing
- Checking eligibility for a heat pump grant
Horam: your questions answered
Can I fit a heat pump in Horam without planning permission?
There’s no single answer: the building and the outdoor unit position decide it. Historic England lists about 5 buildings and structures within half a mile of the centre of Horam. The permitted development rules for heat pumps leave out listed buildings and stop outdoor units going on road-facing walls or roofs in conservation areas. Anything outside the rules needs an application, and we raise it with Wealden council, which is normally the planning authority for Horam first.
Do you cover smaller places like Horam?
Yes. Horam is within the area we cover across London and the South East. A few photos and the postcode are enough to get things started.
Do you work on all makes?
We install and work on the leading makes, including Mitsubishi Electric, Daikin, Fujitsu, Panasonic, Toshiba, LG, Samsung, Mitsubishi Heavy Industries and Hitachi. Tell us the make and model and we will take it from there.
Who is responsible for leak checks?
The F-gas rules share it between the equipment’s operator and the engineers who work on it. The interval depends on the refrigerant charge, measured in tonnes of CO2 equivalent: at least yearly for 5 to under 50 tCO2e, and every 6 months for 50 to under 500 tCO2e.
Which type of heat pump is right for my home?
Air-to-water heats radiators or underfloor heating and hot water; air-to-air heats rooms through indoor units and can cool them. Air-to-air does not heat hot water and the survey helps decide.
What does an air-to-water heat pump cost?
£8,000–£16,000 (0% VAT on homes) for air-to-water, before the grant. Your price depends on the survey, the emitters and the hot water and the quote is fixed.
Does servicing affect my warranty?
That depends on the brand. Where servicing is a condition, a missed service could give the manufacturer grounds to refuse a claim and we will tell you what your brand asks for.
About our air source heat pumps in Horam
Air source heat pumps collect heat from outdoor air and bring it inside, using electricity to drive the process. It works on the same principle as air conditioning, run the other way and the Energy Saving Trust notes that air-to-air heat pumps are sometimes referred to as air conditioning. Typical jobs include checking eligibility for a heat pump grant and a boiler that’s getting old, across air-to-air heat pumps, radiator systems and homes heated by oil, LPG or gas.
Homes around Horam typically have room outside for a heat pump, so the design focuses on heat loss and radiators.
Looking after a system is mostly common sense: clear space around the outdoor unit, the cleaning the manual describes and a service at the recommended interval. It also keeps you on the right side of any warranty terms that ask for servicing.
- Where
- Horam (TN21)
- Region
- East Sussex
- Guide price
- Air-to-water £8,000–£16,000 before any grant (0% VAT for homes)
- Pricing
- Fixed-price quote after a site survey
- Approvals
- F-Gas certified, NICEIC approved, MCS
- Call
- 07833 053749
- Checked
- 30 October 2026
Leave it or put it right?
Replacing a boiler in a hurry when it breaks leaves little time to consider a heat pump. Planning ahead gives time for the heat loss survey, the design and the grant application while the old heating still works. For a village like Horam, booking ahead lets us plan the trip properly.
Several rooms, units or sites on one quote often makes better use of the time. Mention every unit or room you need covered and we’ll price it together.
Why book with us
- Warranty terms set out brand by brand
- A reply the same working day
- 24/7 emergency line for breakdowns
- An F-Gas certified company, as the law requires
See what air conditioning costs and our accreditations and certificates.
What a heat pump looks like in Horam
The last census (2021) found about 80% of households in detached or semi-detached houses. Finding room for the outdoor unit and a cylinder is seldom a problem in homes like these.
With Horselunges Manor about 3.2 miles south, it’s worth asking whether your own home is listed before planning a heat pump. If your home is one of the older properties near Christ Church, the survey checks whether it’s listed or in a conservation area before the outdoor unit position is chosen.
Horam is about 5 miles north of Hailsham, in East Sussex. Whether you’re in the middle of Horam or further out, our engineers cover air source heat pumps, from small jobs to large ones. Our East Sussex coverage runs to 289 places, and Horam is one of them. For properties nearby, see our Eastbourne page (10 miles or so).
Not far from Horam, a recent job of ours was on Station Road, Heathfield (TN21), about 2 miles north: installing three LG cassette units in the main open-plan office space, which occupies the former school hall with original high ceilings and large Victorian windows.
Our working area takes in TN21 in full. Whether you are on Little London Road, Toll Wood Road and Beauford Road or anywhere close by, we can help. Close to Horam, our area also takes in Burlow (1 mile south-west), Vines Cross (1 mile east), Maynard's Green (1 mile north), Lions Green (1 mile north-west) and Warbleton (2 miles east). Larger places within reach include Eastbourne (10 miles south), Hastings (15 miles east), Bexhill-on-Sea (11 miles south-east) and Seaford (12 miles south-west).
Landmarks near Horam
We fit and service air conditioning in homes and premises around Horam Inn, among other places. Other landmarks nearby include Sussex Farm Museum (under half a mile north-west) and Hellingly Hospital Railway (3.1 miles south). Green spaces nearby include Selwyns Wood.
After we’ve gone
Once we’ve finished, these simple steps help:
- Seal draughts where you can
- Check what your manufacturer’s warranty asks of you
- Keep to regular servicing
Once commissioned, we register the installation with MCS and give you the certificate. Keep it with the manufacturer’s paperwork, as you may need it later.
Have the system serviced regularly. Your manufacturer’s warranty terms may say something about servicing.
Other services in Horam
For landlords and property managers
Records are where property maintenance often slips. Each visit is written up, plus the F-Gas records where refrigerant is involved, so you can show what was done and when.
Running several properties is easier with one contractor. Our area covers Greater London and the South East, so a run of properties can go into one programme and kept on a regular cycle.
What we do, step by step
Everything the job needs comes with us, from tools and test equipment to ladders and dust sheets. All we ask is clear access to the units, or to where they’ll go, and to the consumer unit. On site, the work takes a few days for most air-to-water installations, with air-to-air systems often quicker. For a place like Horam, the timing is set with you and the travel is our side of the planning.
- First, a chat about the property and your goals for the heating.
- A survey covers heat loss, radiators, hot water and where the outdoor unit could sit.
- We recommend air-to-water or air-to-air and check the grant position.
- The system is installed and connected to the controls.
- After commissioning, you get the MCS certificate and a handover.
Preparing for the visit
- Tell us about any building rules, permits or sign-in
- Make sure someone can let us in at the agreed time
- Have the make and model of any existing unit to hand
Get a fixed-price quote
Quotes don’t take long. Call or email with a few details and we’ll come back to you the same working day. If we need to see the property first, we book a survey at a time that works for you.
Related advice
From one of our customers
“Office air con broke down in the July heatwave. Called at 8am, engineer was here by noon and fixed within 2 hours. Brilliant emergency response. They now hold the service contract for the whole building.”
James T., Crawley, office manager