East Sussex · Heat pump installation
Heat pump installation in Burlow, East Sussex
For MCS certified installation of air source heat pumps for heating and hot water, with the Boiler Upgrade Scheme grant applied for in Burlow, one call is all it takes, from the first look to sign-off. F-Gas certified, NICEIC approved and Checkatrade members.
- An oil, LPG or gas boiler near the end of its life
- Finding a place for the outdoor unit
- Replacing a combi boiler with a heat pump
How we handle air source heat pumps in Burlow
Air-to-air heat pumps can qualify for a £2,500 Boiler Upgrade Scheme grant, but only in some cases. It has to replace the fossil-fuel heating, cover the whole heating demand, be fitted by an MCS certified installer and be in a home, so an add-on next to a boiler is not eligible. Common call-outs are for deciding which kind of heat pump suits the home and working out where a cylinder could go, across air-to-water heat pumps, air-to-air heat pumps and hot water cylinders.
Older and listed homes in villages like Burlow need extra care, and permitted development doesn’t cover listed buildings, so we check consent first.
Some warranty terms depend on the system being serviced regularly by a qualified engineer. If that applies to your system, booking the service on time keeps the record straight, and every service is written up.
- Location
- Burlow (TN21)
- Wider area
- East Sussex
- Credentials
- F-Gas certified, NICEIC approved, MCS
- Typical price
- £8,000–£16,000 before the grant, 0% VAT on homes
- Quotes
- A fixed-price quote up front
- Phone
- 07833 053749
- Checked
- 30 October 2026
Do you need air source heat pumps in Burlow?
When a home is being extended or renovated, it’s a good moment to look at heat pumps. It’s simpler to plan radiators, pipework and a cylinder while the builders are in.
What we are most often called about:
- Planning and permitted development questions
- Ageing boilers that will need replacing
- Choosing between air-to-water and air-to-air
With Horselunges Manor about 2.8 miles south, it’s worth asking whether your own home is listed before planning a heat pump.
Comparing quotes
- Whether extra work needs your approval first
- Whether they hold F-Gas company certification, not just individual qualifications
- How VAT is shown, and which rate applies
Places near Burlow
More services for Burlow
Leave it or put it right?
The extra £1,500 for homes heated by oil or LPG with no mains gas is available until March 2027. If that applies to you, it’s worth asking about sooner rather than later. An early booking makes the visit to Burlow easier to arrange.
Homes, offices, shops and public buildings are all priced the same way: what’s needed, how we reach it, the parts and the labour. Call for a fixed-price quote and we’ll explain each part.
Why book with us
- NICEIC approved electrical contractors
- MCS certification for heat pump work
- Members of Checkatrade
- Diagnosis first, then a fixed price
What happens on the day
Our engineers arrive at the time agreed with you and check the plan with you first. Floors and furniture near the work are covered with dust sheets, and the electrics are made safe before any panel comes off. The work itself takes a few days for most air-to-water installations, with air-to-air systems often quicker. We plan the trip to Burlow around you.
- Step one is understanding the house, how it’s heated today and what you’d like to change.
- A heat loss survey works out how much heat each room needs, and we look at the radiators, the cylinder space and where the outdoor unit could go.
- The price comes back fixed and in writing, with the grant and VAT shown line by line.
- We fit the outdoor unit and connect it to the heating, hot water and controls.
- Once it’s running correctly, the MCS certificate is issued and we show you the settings.
How to prepare
- Make sure someone can let us in at the agreed time
- Clear the space around the indoor unit, or where it will go
- Tell us about access, such as roof hatches, high walls or locked plant areas
Getting a quote
The quickest way to a quote is to send pictures: the room or the existing unit, the outside wall or roof where the outdoor unit sits or would go, and the label on any existing unit. Tell us the address and what you need, and many jobs can be priced from that.
Advice
What air source heat pumps cannot fix
It’s worth knowing the limits before booking:
- Any gas work on the existing boiler
- Promising eligibility for the Boiler Upgrade Scheme
- Tax advice on your own circumstances
If in doubt, call 07833 053749 or email us and we will say what we think before booking.
What the work covers
- Underfloor heating
- Air-to-air heat pumps
- Air-to-water heat pumps
- Radiator systems
- Homes heated by oil, LPG or gas
- Hot water cylinders
Homes in Burlow and heat pumps
About 42 miles out from central London, Burlow is part of the South East area we work across. About 80% of households live in detached or semi-detached houses, according to the last census (2021). Detached and semi-detached houses usually have room for the outdoor unit and a cylinder.
If your home is one of the older properties near Christ Church, the survey checks whether it’s listed or in a conservation area before the outdoor unit position is chosen.
Burlow is about 4 miles north of Hailsham, in East Sussex. Wherever you are in the TN21 postcode area, we cover air source heat pumps. 289 places in East Sussex are on our list, from busy centres to quieter spots. The nearest of our city pages is Eastbourne, around 10 miles from Burlow.
Our nearest recent job to Burlow was on Station Road, Heathfield (TN21), about 3 miles north: installing three LG cassette units in the main open-plan office space, which occupies the former school hall with original high ceilings and large Victorian windows.
Every address in TN21 is covered, from the main roads to the quietest streets. Whether you’re on Chiddingly Road and The Hedgerows or a nearby road, we can help. Other places close to Burlow include Horam (1 mile north-east), Gun Hill (1 mile south-west), Lions Green (1 mile north-west), Hale Green (1 mile south-west) and Vines Cross (2 miles north-east). Further out, we also cover Eastbourne (10 miles south), Hastings (15 miles east), Bexhill-on-Sea (11 miles south-east) and Seaford (12 miles south-west).
Near you in Burlow
In Burlow, that means homes and buildings near The May Garland Inn and the streets around them. Nearby you will also find Tickerage Castle (4.8 miles north-west) and Hellingly Hospital Railway (2.8 miles south-east). Not far away are Selwyns Wood.
Your questions about air source heat pumps in Burlow
Can I get the Boiler Upgrade Scheme grant in Burlow?
Yes, the scheme covers homes in England, including Burlow, if they qualify. Whether your home qualifies, and for how much, depends on the type of heat pump and the heating it replaces. As an MCS certified installer, we apply for it on your behalf.
Do you cover Burlow for air source heat pumps?
We do: Burlow falls inside our working area. Tell us a little about the job and we will take it from there.
Which type of heat pump is right for my home?
Air-to-water suits homes with radiators and a cylinder; air-to-air suits rooms that need heating and cooling. The survey helps decide. We install both types.
Will my radiators work with a heat pump?
We find out during the survey. Rooms where the radiator is big enough stay as they are and any changes are in the quote.
Is a heat pump permitted development?
It depends on the property and where the unit goes. Flats have different limits, conservation areas have extra conditions, and an Article 4 direction can remove the rights, so we check during the survey.
Can I do the refrigerant work myself?
Anything that involves the refrigerant needs an F-Gas qualified engineer from a certified company. That’s a legal requirement, and it also matters for the manufacturer’s warranty. We are happy to quote for the full job, supply to commissioning.
How long does a heat pump installation take?
The work takes anything from a couple of days for air-to-air to the best part of a week for air-to-water with radiator changes. The survey lets us set a firm programme, and you can ring us on 07833 053749 to book it.
A customer’s words
“Office air con broke down in the July heatwave. Called at 8am, engineer was here by noon and fixed within 2 hours. Brilliant emergency response. They now hold the service contract for the whole building.”
James T., Crawley, office manager