Surrey · Heat pump installation
Heat pump installers in Hookwood
We cover Hookwood for MCS certified installation of air source heat pumps for heating and hot water, with the Boiler Upgrade Scheme grant applied for. Diagnosis first, a fixed price and proper paperwork when we finish.
- Checking eligibility for a heat pump grant
- Planning and permitted development questions
- Comparing heat pump types
Air source heat pumps for homes and businesses in Hookwood
Air-to-water heat pumps heat your hot water through a cylinder. If you have a combi boiler and no cylinder, the survey looks at where one could go. With air-to-air, hot water has to come from something else. We are often asked to deal with plans to switch to electric heating with a heat pump and deciding which kind of heat pump suits the home, across air-to-air heat pumps, radiator systems and underfloor heating.
Older and listed homes in villages like Hookwood need extra care, because permitted development does not apply within the grounds of a listed building, so consent comes first.
The records are your system’s health record: a dated account of the work and the readings we took. If anything goes wrong later, it helps the next engineer and the manufacturer, so keep it safe.
- Place
- Hookwood (RH6)
- Region
- Surrey
- Accreditations
- NICEIC and F-Gas, MCS
- Typical price
- Air-to-water £8,000–£16,000 before any grant (0% VAT for homes)
- Quotes
- Fixed-price quote after a site survey
- Phone
- 07833 053749
- Checked
- 30 October 2026
Signs you need air source heat pumps in Hookwood
Many people look at heat pumps when an oil, LPG or gas boiler is getting old. Starting early leaves time for the survey, the design and any grant application instead of making a rushed decision when the heating stops.
If any of these sounds familiar, it’s worth a diagnosis:
- Deciding which kind of heat pump suits the home
- An oil, LPG or gas boiler near the end of its life
- Questions about where the outdoor unit can go
Every heat pump design starts with a room-by-room heat loss calculation.
Comparing quotes
- How extra work would be agreed if they find something unexpected
- Whose warranty applies, and on what terms
- Whether the electrical work is done by a registered contractor, such as NICEIC approved
How the visit works
Refrigerant work is done by qualified engineers working for an F-Gas certified company, and electrical work is done by us as NICEIC approved contractors. On the day, both are in the same hands. The work takes a few days for most air-to-water installations, with air-to-air systems often quicker. Visits to Hookwood are agreed with you in advance and planned so the job can be finished in one trip where possible.
- We find out about your home and the heating you have now.
- Every room’s heat loss is worked out on site.
- The design covers the heat pump, emitters, hot water and outdoor unit.
- A fixed-price quote explains the cost, the grant position and the VAT.
- We install, commission and register the system under MCS.
Getting ready for the visit
- Let us know where we can park and unload
- Clear access to the fuse board
- Plan for pets to be kept clear during the visit
How to get a quote
Every quote shows the VAT clearly, and the rate that applies to your job is stated. VAT can differ between homes and businesses and between kinds of work, so we confirm it on the quote. To get one, call 07833 053749.
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Hookwood: your questions answered
Do you cover smaller places like Hookwood?
Yes, and the size of the place makes no difference to how we work. Send a few details and pictures, and we reply the same working day.
Does the Boiler Upgrade Scheme cover homes in Hookwood?
Yes, if the home and the heat pump meet the scheme’s rules: Hookwood is in England, where it applies. It gives £7,500 towards an air-to-water or ground source heat pump, or £2,500 towards an air-to-air heat pump that replaces the fossil-fuel heating and meets the whole home’s heating need. You don’t apply yourself: the MCS certified installer does, which is us.
Do you survey before quoting?
Yes. For simple jobs, pictures and a few details can be enough, while bigger systems and repairs that need testing get a visit.
What accreditations do you have?
AirCon Doctor is an F-Gas certified company, NICEIC approved for electrical work and MCS certified for heat pumps. We’re also Checkatrade members.
Can I fit air conditioning or a heat pump myself?
Anything that involves the refrigerant needs an F-Gas qualified engineer from a certified company. That’s the law, not just our preference, and manufacturers expect it for their warranty too. We are happy to quote for the full job, supply to commissioning.
Will I need planning consent for an air source heat pump?
Under the Planning Portal rules, a heat pump on a house can often be permitted development. Listed buildings and their curtilages are excluded, and listed building consent is a separate matter. We check what applies to you.
Can you come out in an emergency?
Yes. There’s a 24/7 emergency line for breakdowns that cannot wait. Call 07833 053749 and tell us what’s happened.
Aftercare tips
Think of this as the after-treatment advice, short and simple:
- Keep radiators clear
- Use the settings explained at handover
- Find out the grant position at the survey
Once commissioned, we register the installation with MCS and give you the certificate. File it with the warranty documents, as you may need it later.
Heat pumps prefer steady, low-temperature running, using the settings agreed at handover.
Places near Hookwood
More services for Hookwood
Air source heat pumps in Hookwood: the local picture
Draw a one-mile circle round the middle of Hookwood and it takes in 2 conservation areas. Historic England lists about 5 buildings and structures within half a mile of the centre of Hookwood, including Church of St Bartholomew (grade I). That affects heat pumps: listed buildings need consent, and conservation areas limit where the outdoor unit can go under permitted development. Where necessary, we check with Mole Valley council, normally the planning authority here. Valuation Office Agency council tax records show about 35% of homes in and around Hookwood were built in 2000 or later, and about 67% of households live in detached or semi-detached houses, according to the last census (2021). Newer homes normally lose less heat, which tends to suit a heat pump well. Detached and semi-detached houses normally have room for the outdoor unit and a cylinder.
Period properties close to Church of St Bartholomew can suit a heat pump, though insulation and any heritage protection are checked first.
Hookwood is about 1 mile south-west of Horley, in Surrey. Whether you are in the middle of Hookwood or further out, our engineers cover air source heat pumps, from a single room to a whole building. Hookwood is one of 395 towns, villages and districts in Surrey where we work for homes and businesses.
Not far from Hookwood, a recent job of ours was on Victoria Road, Horley (RH6), about 1 mile north-east: installing a Daikin multi-split system serving three bedrooms and the living room.
Our engineers cover all of RH6 and the roads nearby. Campbell Close, Mistley Gardens and Kennel Lane and the roads off them are all inside our area. Places around Hookwood that are also on our list: Horley (1 mile north-east), Fernhill (2 miles east), Tinsley Green (2 miles south-east), Langley Green (3 miles south) and Shipley Bridge (3 miles south-east). Within a short drive, we also cover Epsom (12 miles north), Redhill (5 miles north), Ewell (13 miles north) and Reigate (5 miles north).
Around Hookwood
Typical jobs here are in properties near Black Horse pub and Oakwood School and the streets around them. For rail, the closest station is Horley station, roughly 1.2 miles east. Other landmarks nearby include Crawley Museum (3.5 miles south) and Langley Green Hospital (2.6 miles south).
Safe owner checks
Some faults have simple causes you can check first: is the system in the right mode, is the set temperature sensible, are the remote’s batteries working and has the breaker tripped. If the breaker trips a second time, leave it off and give us a ring on 07833 053749.
Refrigerant is off limits for anyone without the right qualifications. The law requires anyone working on equipment containing F gas to hold the right qualifications, and the company to be certified, and escaping refrigerant can cause cold burns. A suspected leak is our job, not yours.
From one of our customers
“Office air con broke down in the July heatwave. Called at 8am, engineer was here by noon and fixed within 2 hours. Brilliant emergency response. They now hold the service contract for the whole building.”
James T., Crawley, office manager