Kent · Heat pump installation

Heat pump installation in Herne, Kent

Our engineers work in Herne on heat pump installation. Diagnosis first, a fixed price and proper paperwork when we finish.

  • Working out whether radiators need upsizing
  • Comparing heat pump types
  • Wanting to stop using oil, LPG or gas for heating

Air source heat pumps near Herne

Why act early in Herne

Planning rules have specific conditions. Checking the position for your home at the survey stage avoids surprises later, including conservation areas, listed buildings and Article 4 directions. Dealing with it now is usually simpler than a breakdown later.

The cost depends on the system and the number of rooms or units, how easy the units are to reach and what the work involves. You get a fixed price before work begins, so you know where you stand.

Why people in Herne choose us

  • Diagnosis first, then a fixed price
  • Manufacturer’s warranty terms explained on your quote
  • Members of Checkatrade
  • Emergency calls taken 24/7

Take a look at our cost guide and our accreditations.

How we handle air source heat pumps in Herne

Air source heat pumps collect heat from outdoor air and bring it inside, using electricity to drive the process. The technology is close to air conditioning, which is why we install both, and air-to-air heat pumps are sometimes simply called air conditioning. Typical jobs include working out whether radiators need upsizing and questions about where the outdoor unit can go, on hot water cylinders, radiator systems and underfloor heating.

Older homes around Herne can be draughty or have solid walls, which a heat loss calculation will show. Sometimes insulation first is the better investment.

Refrigerant work is written up in the F-Gas records: the work carried out, the refrigerant involved and the quantities. Keep the records with the manual and the warranty documents, as a manufacturer or a future engineer may ask to see them.

Location
Herne (CT6)
Region
Kent
Accreditations
F-Gas certified, NICEIC approved, MCS
Quotes
Fixed, in writing
Guide price
£8,000–£16,000 (0% VAT on homes), before the grant
Enquiries
On the working day you ask
Telephone
07833 053749
Updated
30 October 2026

FAQs for Herne

Does sea air affect air conditioning in Herne?

It can. Herne is within about 2 miles of the coast, and salt air speeds up corrosion on outdoor units. We site outdoor units out of the worst of the sea wind where possible and can suggest models with corrosion protection where the manufacturer offers it.

Is a heat pump in Herne permitted development?

The answer turns on the property and where the outdoor unit would sit. The centre of Herne is in the Herne Conservation Area. On a house, an air source heat pump can often go ahead under permitted development, with an outdoor unit of no more than 1.5 cubic metres and an installation that meets MCS 020(a), which includes a noise check. Those rights do not reach the grounds of a listed building, and conservation areas rule out walls or roofs facing a road. If that might affect you, we ask Canterbury City council, which is typically the planning authority for Herne.

Which manufacturers do you install and repair?

We work with the leading brands, including Mitsubishi Electric, Daikin, Fujitsu, Panasonic, Toshiba, LG, Samsung, Mitsubishi Heavy Industries and Hitachi. Tell us the make and model and we will take it from there.

Do you offer maintenance contracts?

Yes. Maintenance contracts are part of what we do, with visits at the interval your system and the manufacturer need. Every visit is recorded and F-Gas records kept where they apply.

What does F-Gas certified mean?

For refrigerant work, both the engineer and the company need the right F-gas credentials. Ask to see proof before you book anyone, and we are happy to show ours.

Should I choose air-to-water or air-to-air?

It depends on your home, your heating and whether you want cooling. Air-to-water can attract a £7,500 grant where eligible; air-to-air only qualifies for £2,500 under strict conditions. We explain the options after the survey.

Do you work in Herne?

Yes. We work in Herne and the rest of Kent, as part of our area across London and the South East. To book, ring us on 07833 053749 or send an email.

The process

On the day, we arrive at the time agreed with you and check the plan with you first. Floors and furniture near the work are covered with dust sheets, and anything electrical is made safe before work starts. On site, it takes several days for an air-to-water system with a new cylinder, less for an air-to-air system. Because we plan from pictures or a survey, a job in Herne can usually be finished in one visit.

  1. We find out about your home and the heating you have now.
  2. Every room’s heat loss is worked out on site.
  3. The design covers the heat pump, emitters, hot water and outdoor unit.
  4. Cost, grant and VAT appear on one fixed-price quote.
  5. Then it’s fitted, commissioned and registered with MCS.

How to prepare

  • Clear access to the fuse board
  • Clear the space around the indoor unit, or where it will go
  • Tell us about any building rules, permits or sign-in

Getting a price

Published ranges are a starting point; the quote is built on your property, because every property is different. After a look at the job, by photos or a survey, the price is fixed. To get going, call 07833 053749 or fill in the contact form.

Ask for a quote

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What owners can safely do

On air conditioning, the filters in the indoor unit are normally the one part owners can clean, if the manual says so. They come out, get a gentle clean and go back only when they’re dry. On a heat pump, the equivalent is keeping the outdoor unit clear and checking the controls.

Some faults have simple causes you can check first: is the system in the right mode, is the set temperature sensible, are the remote’s batteries working and has the breaker tripped. If a breaker trips again after you reset it, leave it off and ring 07833 053749 or email us.

Air source heat pumps in Herne: the local picture

At about 2 miles from the coast, Herne is close enough for sea air to matter. For a heat pump near the sea, ask about any coastal protection option the manufacturer offers. Census 2021 figures found about 78% of households in detached or semi-detached houses. Houses typically have space for an outdoor unit and a hot water cylinder.

If your home is one of the older properties near Church of St Martin, the survey checks whether it’s listed or in a conservation area before the outdoor unit position is chosen.

Herne is about 1 mile south of Herne Bay, in Kent. From the centre of Herne to the outskirts, we cover air source heat pumps, from a single room to a whole building. Count every place we list in Kent and you reach 922, with Herne on the list. The nearest of our city pages is Bromley, around 48 miles from Herne.

If you need air source heat pumps at a property on St Martin's View, Ridley Close and Herne Street or anywhere close by, our engineers can take on the work. If your postcode is in CT6, we can take the job on. Places around Herne that are also on our list: Hunters Forstal (1 mile north-east), Eddington (1 mile north-west), Herne Common (1 mile south-west), Bullockstone (1 mile west) and Broomfield (1 mile north-east). Within a short drive, we also cover Canterbury (5 miles south-west), Margate (11 miles east), Ramsgate (12 miles east) and Broadstairs (13 miles east).

Around Herne

Typical jobs here are in properties near Curtis Wood and Herne Bay High School, among other places. The nearest railway station is Herne Bay station, about 1.2 miles north-west. Well-known places in the area include Whitstable and Tankerton Hospital (3.7 miles west) and Tankerton Castle (4.4 miles west). The countryside around Herne includes West Blean and Thornden Woods.

Map of Herne © OpenStreetMap contributors

Signs you need air source heat pumps in Herne

Many people look at heat pumps when an oil, LPG or gas boiler is getting old. Starting early leaves time for the survey, the design and any grant application instead of making a rushed decision when the heating stops.

What we’re most often called about:

  • A boiler that is getting old
  • Moving away from fossil-fuel heating
  • Checking eligibility for a heat pump grant

Every heat pump design starts with a room-by-room heat loss calculation.

Questions to ask before booking

  • What paperwork you’ll receive afterwards
  • Whether the price is fixed or an estimate
  • Whether the manufacturer’s warranty depends on regular servicing

Choosing an air con installer

A customer’s words

“Office air con broke down in the July heatwave. Called at 8am, engineer was here by noon and fixed within 2 hours. Brilliant emergency response. They now hold the service contract for the whole building.”

James T., Crawley, office manager

F-Gas certified companyRefrigerant work done and recorded properly
NICEIC approvedElectrical work certified
MCS certifiedHeat pump installations
Checkatrade memberVetted trade directory
24/7 emergency lineBased in East Grinstead