Kent · Heat pump installation

Heat pump installation in Heart's Delight, Kent

Air source heat pumps in Heart's Delight from an F-Gas certified company, with warranty terms explained brand by brand. Enquiries answered the same working day.

  • Finding a place for the outdoor unit
  • Plans to switch to electric heating with a heat pump
  • Replacing a combi boiler with a heat pump

Air source heat pumps in Heart's Delight

Do you need air source heat pumps in Heart's Delight?

People also ask about air-to-air heat pumps because they heat and cool. They heat rooms through wall, floor or ceiling units and switch to cooling in warm weather. The grant only applies in some cases, so we check first.

Most people get in touch after spotting one of these:

  • Not knowing whether a grant applies
  • Checking whether planning permission is needed
  • Checking emitters for a heat pump

Period properties close to Church of St Peter and St Paul can suit a heat pump, though insulation and any heritage protection are checked first.

Questions to ask before you book

  • What the manufacturer’s warranty covers and for how long
  • Whether they hold F-Gas company certification, not just individual qualifications
  • If the figure could change on the day

Our hiring checklist

About our air source heat pumps in Heart's Delight

An air-to-water heat pump costs £8,000–£16,000 (0% VAT on homes), before the grant. The Boiler Upgrade Scheme can provide £7,500 towards an eligible air-to-water system in England and Wales, and as the installer we apply for it on your behalf. Not every home qualifies, so we check eligibility before you commit. The work covers homes heated by oil, LPG or gas, air-to-air heat pumps and radiator systems, and people most often call us about wanting to stop using oil, LPG or gas for heating and no space for a hot water cylinder.

In a place like Heart's Delight, some homes are listed, because permitted development does not apply within the grounds of a listed building, so we check consent first.

Some manufacturers make regular servicing by a qualified engineer a condition of their warranty. Where yours does, a regular service with us keeps that side in order, and every service is written up.

Place
Heart's Delight (ME10, ME9)
Region
Kent
Enquiries
Same working day
Price guide
£8,000–£16,000 before the grant, 0% VAT on homes
Certified
F-Gas certified, NICEIC approved, MCS
Quotes
Fixed, in writing
Telephone
07833 053749
Last updated
30 October 2026

Why it’s worth doing now in Heart's Delight

A heat pump sized without a proper heat loss survey can struggle in cold weather or run inefficiently. Doing the survey properly from the start avoids that. An early booking makes the visit to Heart's Delight easier to arrange.

The pipe route, the height of the units and how we reach them all affect the cost. We take each of them into account, and the price is fixed before we start.

What you get with us

  • 24/7 emergency line for breakdowns
  • Checkatrade member
  • Covering London and the South East
  • Every job looked at before it’s priced

Read what air conditioning costs or how to check a contractor.

Heart's Delight: your questions answered

Can I get the Boiler Upgrade Scheme grant in Heart's Delight?

Heart's Delight is in England, where the Boiler Upgrade Scheme runs. For an air-to-water heat pump the amount is £7,500; an air-to-air system can get £2,500 if it replaces the fossil-fuel heating outright, meets the home’s full heating demand and isn’t an add-on to a boiler. You don’t apply yourself: the MCS certified installer does, which is us.

Will a heat pump in Heart's Delight need planning permission?

It depends on the property. Central Heart's Delight is a short walk from the Harman's Corner, Borden Conservation Area. The permitted development rules for heat pumps leave out listed buildings and stop outdoor units going on road-facing walls or roofs in conservation areas. Anything outside the rules needs an application, and we raise it with the local planning authority (for Heart's Delight, normally Swale council) first.

How soon will you get back to me?

The same working day. Then we agree a date that works for you, and you get a fixed price before any work goes ahead.

Do you offer maintenance contracts?

Yes. Send details of the systems and how they’re used, and we’ll suggest a schedule with a fixed price. That can include the leak checks the F-gas rules require for larger systems.

Whose job is it to check the system for leaks?

Whoever operates the equipment, together with the technicians who service it. Larger systems need regular checks: at least every 12 months from 5 tCO2e and every 6 months from 50 tCO2e. We can tell you which band your system falls into.

Do I need to service the system to keep the warranty?

Each manufacturer decides. If servicing is in the terms, missing one could affect a claim, so we explain the terms on your quote.

Do you provide F-Gas records?

Yes. It’s your proof of what was done: the date, the work, and any refrigerant added or recovered.

Safe owner checks

Owners can handle the everyday basics: keep the outdoor unit clear of leaves, plants and clutter, check the settings and the remote, and follow the cleaning the manual describes. Anything inside the units, the electrics and the refrigerant is engineer’s work.

For air conditioning, cleaning the indoor unit’s filters is the main job owners can do, if the manual says so. With the power off, they lift out, can be vacuumed or rinsed and must be fully dry before they go back. For a heat pump, the main owner jobs are a clear outdoor unit and sensible control settings.

Homes in Heart's Delight and heat pumps

VOA council tax data date about 48% of homes in and around Heart's Delight to the post-war years, 1945 to 1972, and about 70% of households live in detached or semi-detached houses, according to Census 2021 figures. For homes of that age, the survey checks the insulation, the radiators and the hot water setup. Houses usually have space for an outdoor unit and a hot water cylinder.

Sizing comes from the heat each room loses on a cold day, not from the size of the old boiler.

Heart's Delight is about 1 mile south-west of Sittingbourne, in Kent. Homes and businesses alike in Heart's Delight, we can help with air source heat pumps. You’ll hear back from us the same working day, and there’s a 24/7 emergency line. Across Kent, we cover 922 places, Heart's Delight among them. Bromley, roughly 30 miles off, has its own page on this site.

All of ME10 and ME9 is within our area. Streets in the area include The Street, Borden Lane and Coppins Lane, each of them within reach. Neighbouring places we cover include Borden (1 mile north-west), Tunstall (1 mile south-east), Sittingbourne (1 mile north-east), Highsted (2 miles south-east) and Rodmersham Green (2 miles south-east). Further out, we also cover Maidstone (9 miles south-west), Ashford (15 miles south-east), Whitstable (14 miles east) and Faversham (8 miles east).

Around Heart's Delight

In Heart's Delight, that means homes and buildings near Westlands School and Cromers Wood and the streets around them. For rail, the closest station is Sittingbourne station, about 1.4 miles north-east of the centre. Well-known places in the area include Bayford Court (1.7 miles north-east) and Sittingbourne Heritage Museum (1.5 miles north-east).

Map of Heart's Delight © OpenStreetMap contributors

The process

The work area is kept tidy throughout, with sheets down and mess cleared as we go. If we need to drill through a wall, we agree the spot with you first. The visit takes several days for an air-to-water system with a new cylinder, less for an air-to-air system. For a place like Heart's Delight, the timing is set with you and the travel is our side of the planning.

  1. We start with your plans and the property.
  2. A survey covers heat loss, radiators, hot water and where the outdoor unit could sit.
  3. We explain which type of heat pump suits the home and whether a grant could apply.
  4. We install the heat pump and connect it up.
  5. After commissioning, you get the MCS certificate and a handover.

How to prepare

  • Clear a path to the units and the space around them
  • Find the manual or the paperwork for the system, if you have it
  • Tell us about parking and loading

Ask for a quote

VAT is set out clearly on every quote, with the rate that applies to your job. Homes, businesses and different kinds of work can be treated differently for VAT, so we confirm it in writing rather than guess. To get one, phone 07833 053749.

Ask for a quote

Read more

From one of our customers

“Excellent service from start to finish. Two wall-mounted units installed in our home. Clean, tidy work: they protected all the floors and left no mess. The systems work brilliantly. Would highly recommend.”

Sarah M., East Grinstead

F-Gas certified companyRefrigerant work done and recorded properly
NICEIC approvedElectrical work certified
MCS certifiedHeat pump installations
Checkatrade memberVetted trade directory
24/7 emergency lineBased in East Grinstead