Kent · Heat pump installation
Tunstall air source heat pumps
Our engineers work in Tunstall on MCS certified installation of air source heat pumps for heating and hot water, with the Boiler Upgrade Scheme grant applied for. A look at the job first, a fixed-price quote and written records at the end.
- Replacing a combi boiler with a heat pump
- Working out whether radiators need upsizing
- Questions about listed buildings or conservation areas
Air source heat pumps for homes and businesses in Tunstall
Air-to-water heat pumps heat your hot water through a cylinder. If you have a combi boiler and no cylinder, the survey looks at where one could go. Air-to-air systems don’t heat hot water, so you will need another way to do that. The work covers air-to-water heat pumps, hot water cylinders and underfloor heating, and the jobs we see most are not knowing whether a grant applies and deciding on the outdoor unit position.
Older and listed homes in villages like Tunstall need extra care, because permitted development doesn’t apply within the grounds of a listed building, so consent comes first.
Some manufacturers make regular servicing by a qualified engineer a condition of their warranty. If that applies to your system, booking the service on time keeps the record straight, and every service is written up.
- Place
- Tunstall (ME9)
- Region
- Kent
- Price
- A fixed price before any work starts
- Credentials
- NICEIC and F-Gas, MCS
- Prices
- £8,000–£16,000 before the grant, 0% VAT on homes
- Call
- 07833 053749
- Page updated
- 30 October 2026
Tunstall: your questions answered
Can I get the Boiler Upgrade Scheme grant in Tunstall?
Tunstall is in England, where the Boiler Upgrade Scheme runs. It gives £7,500 towards an air-to-water or ground source heat pump, or £2,500 towards an air-to-air heat pump that replaces the fossil-fuel heating and meets the whole home’s heating need. As an MCS certified installer, we apply for it on your behalf.
Do I need planning permission for a heat pump in Tunstall?
That depends on the building and where the outdoor unit goes. The centre of Tunstall is in the Tunstall Conservation Area. On a house, an air source heat pump can often go ahead under permitted development, with an outdoor unit of no more than 1.5 cubic metres and an installation that meets MCS 020(a), which includes a noise check. Those rights do not reach the grounds of a listed building, and conservation areas rule out walls or roofs facing a road. If that might affect you, we ask Swale council, which is typically the planning authority for Tunstall.
Do I need to service the system to keep the warranty?
It can, for some brands. Read the manufacturer’s terms, or send us the make and model and we will explain them and stick to the interval they set.
Why use an F-Gas certified company?
Anyone installing, repairing or servicing the refrigerant side must be qualified, and their company certified. It’s worth checking before booking and we will gladly show you ours.
How much time does a heat pump install need?
As a guide, it takes several days for an air-to-water system with a new cylinder, less for an air-to-air system. The programme is planned to keep time without heating short, and we explain it in advance.
How soon will you get back to me?
The same working day. After that, we agree a survey, diagnosis or installation date that suits you, with a fixed price before work starts.
What warranty do I get?
It’s the manufacturer’s warranty, which varies by brand. Daikin, for example, gives a standard 2 years on split air conditioning, and we explain the terms for whichever brand you choose.
Why it’s worth doing now in Tunstall
A sudden boiler failure rarely leaves room to plan a heat pump properly. Planning ahead gives time for the heat loss survey, the design and the grant application while the old heating still works. Getting the date in early helps for a place like Tunstall.
Several rooms, units or sites on one quote often makes better use of the time. Mention every unit or room you need covered, and you will get one fixed price.
What you get with us
- Clear warranty information from the manufacturer
- Covering London and the South East
- A fixed price before any work starts
- 24/7 emergency line for breakdowns
Take a look at how installs are priced and our accreditations.
Before you call an engineer
There are a few things you can safely do yourself: keep the outdoor unit clear of leaves, plants and clutter, check the settings and the remote, and follow the cleaning the manual describes. Anything inside the units, the electrics and the refrigerant is engineer’s work.
Never try to top up, release or handle refrigerant yourself. Under the F-gas rules, engineers need their own qualifications and the company must be certified, and refrigerant lines can cause cold burns. If you suspect a leak, switch the system off and call us.
How it works
Think of the visit in three stages: diagnose, treat and sign off. First we check the system or the space against the plan, then the work itself, and finally everything is tested, recorded and explained. Most of the time goes on the middle part, which takes anything from a couple of days for air-to-air to the best part of a week for air-to-water with radiator changes. Somewhere like Tunstall, it helps to know about lanes, gates and where to park.
- First we find out about the property, the heating you have now and what you’re hoping for.
- On the visit we calculate what every room loses on a cold day, then check the radiators, room for a cylinder and outdoor unit options.
- A fixed-price quote follows, setting out the system, any grant that applies and the VAT.
- Installation covers the outdoor unit, the indoor connections and the controls.
- We commission the heat pump, complete the MCS paperwork and talk you through the controls.
Before we arrive
- Make sure we can reach the consumer unit or fuse board
- Move furniture away from the wall where we’ll be working
- Plan for pets to be kept clear during the visit
How to get a quote
Quotes do not take long. Send a few details and pictures, and we reply the same working day. If we need to see the property first, we book a survey at a time that works for you.
Read more
Heat pumps in Tunstall: local notes
Census 2021 figures found about 81% of households in detached or semi-detached houses. Houses usually have space for an outdoor unit and a hot water cylinder.
If your home is one of the older properties near Church of St John the Baptist, the survey checks whether it’s listed or in a conservation area before the outdoor unit position is chosen. A heat loss calculation decides the size of heat pump your home needs.
Tunstall is about 1 mile south-west of Sittingbourne, in Kent. For air source heat pumps in and around Tunstall, it’s easy to get a fixed-price quote: please phone 07833 053749, or email if that’s easier. We work across London and the South East, including Tunstall. Our list for Kent has 922 entries and Tunstall is among them. We also work in Bromley, about 31 miles from Tunstall.
Our working area takes in ME9. We also cover Heart's Delight (1 mile north-west), Borden (1 mile north-west), Highsted (1 mile east), Rodmersham Green (1 mile east) and Sittingbourne (1 mile north-east). Larger places within reach include Maidstone (9 miles south-west), Ashford (14 miles south-east), Whitstable (14 miles east) and Faversham (7 miles east).
Local landmarks in Tunstall
Locally, jobs take us to houses, flats and workplaces close to Cromers Wood and Fulston Manor School. The nearest railway station is Sittingbourne station, roughly 1.4 miles north-east. Other landmarks nearby include Bayford Court (1.6 miles north-east) and Sittingbourne Heritage Museum (1.4 miles north-east).
Places near Tunstall
What else we do in Tunstall
Different systems, different jobs
Outdoor unit position and planning
Flats have tighter limits, and an Article 4 direction can remove permitted development rights. Listed building consent is a separate matter and we check what applies to you.
Air-to-water heat pumps
Air-to-water systems work at lower temperatures than boilers, so radiator sizes matter.
From one of our customers
“Very professional from the initial survey through to installation. The engineer explained everything clearly and the quote was exactly what we paid. Would not hesitate to recommend AirCon Doctor.”
David W., Haywards Heath