Surrey · Heat pump installation
Air Source Heat Pumps in Hatchford End
MCS certified installation of air source heat pumps for heating and hot water, with the boiler upgrade scheme grant applied for, for Hatchford End and the surrounding area. Call for a fixed-price quote, and we’ll reply the same working day.
- Deciding which kind of heat pump suits the home
- Working out whether radiators need upsizing
- Checking eligibility for a heat pump grant
Air source heat pumps for homes and businesses in Hatchford End
An air-to-water heat pump costs £8,000–£16,000 (0% VAT on homes), before the grant. In England and Wales, the Boiler Upgrade Scheme offers a £7,500 grant towards an eligible air-to-water installation and the installer makes the application. Eligibility depends on the property, so we confirm it before anything is agreed. If you’re dealing with a boiler that’s getting old and plans to switch to electric heating with a heat pump, we can help.
For a home around Hatchford End that is off mains gas and heated by oil or LPG, the Boiler Upgrade Scheme adds an extra £1,500 until March 2027 for an air source or ground source heat pump.
Think of the paperwork as the system’s health record: what was fitted or found, what was done and when. If anything goes wrong later, it helps the next engineer and the manufacturer and it’s worth keeping safe.
- Where
- Hatchford End (KT11)
- Wider area
- Surrey
- Approvals
- NICEIC and F-Gas, MCS
- Replies
- Same working day
- Costs
- £8,000–£16,000 before the grant, 0% VAT on homes
- Quotes
- A fixed-price quote up front
- Telephone
- 07833 053749
- Last updated
- 30 October 2026
Questions from Hatchford End
Can I get the Boiler Upgrade Scheme grant in Hatchford End?
Yes, the scheme covers homes in England, including Hatchford End, if they qualify. Whether your home qualifies, and for how much, depends on the type of heat pump and the heating it replaces. The installer applies, and we’re MCS certified.
Is planning permission needed for a heat pump in Hatchford End?
It comes down to the building and the spot chosen for the outdoor unit. Around 3 listed entries sit within 0.5 miles of central Hatchford End. Heat pumps on houses are often permitted development, but listed buildings need consent and conservation areas restrict outdoor units facing a road. Where it’s needed, we check with the local planning authority (for Hatchford End, normally Elmbridge council).
Are you F-Gas certified?
As the law requires for refrigerant work, we’re an F-Gas certified company. We are also NICEIC approved, MCS certified for heat pumps and Checkatrade members.
Why use an F-Gas certified company?
Certification shows a business is approved to work on systems that hold F gas refrigerant. In Great Britain, that certification is a legal requirement, not an optional extra, and AirCon Doctor is certified.
How do you keep the place clean during the work?
We put dust sheets over floors and furniture near the work first, and the area is kept tidy throughout. Before we leave, we clear up and run through the work with you.
Do you work on commercial properties?
Yes. Homeowners, landlords, agents and businesses all book us in Hatchford End and across Surrey. Tell us who should receive the paperwork.
Do you provide F-Gas records?
Yes. You get a written record of each visit, and any work on the refrigerant circuit goes in the F-Gas records. File them with the system’s paperwork.
Why it’s worth doing now in Hatchford End
Permitted development rules can change, and conditions vary between properties. Checking the position for your home at the survey stage avoids surprises later covering listed buildings, conservation areas and any Article 4 direction. Small faults tend to grow, so it’s worth dealing with them early.
No two properties are the same, so each one gets its own fixed-price quote. The system, the access, the pipe routes and the parts involved all play a part.
Why book with us
- MCS certification for heat pump work
- One contact for properties across the South East and London
- A reply the same working day
- NICEIC approved electrical contractors
See our cost guide or our accreditations.
Safe owner checks
Owners can handle the everyday basics: keep the outdoor unit clear of leaves, plants and clutter, check the settings and the remote, and follow the cleaning the manual describes. Anything inside the units, the electrics and the refrigerant is engineer’s work.
Owner care supports servicing; it doesn’t replace it. Simple care keeps the air moving through the system, but the refrigerant circuit, the electrics and the parts you can’t see still need an engineer at the interval the manufacturer recommends.
Common problems we fix in Hatchford End
A common reason is wanting to stop burning gas, oil or LPG. With a heat pump, the heat comes from the air outside and the system runs on electricity and that is the appeal for many households.
Most people get in touch after spotting one of these:
- Finding a place for the outdoor unit
- Ageing boilers that will need replacing
- Planning and permitted development questions
Byfleet Manor lies about 1.7 miles north-west. Owners of listed homes need consent before a heat pump is fitted, so it’s one of our first questions.
What your quote should include
- Who does the electrical work, and whether they can certify it
- Whose warranty applies, and on what terms
- How VAT is shown, and which rate applies
Air source heat pumps around Hatchford End
About 41% of homes across Hatchford End and its surrounding area date from 1945 to 1972, according to VOA council tax data. Homes of that age often have cavity walls that may or may not be insulated, which the survey checks.
Every heat pump design starts with a room-by-room heat loss calculation.
Hatchford End is about 4 miles south of Weybridge, in Surrey. We cover Hatchford End for air source heat pumps, along with the rest of Surrey. Across Surrey, we cover 395 places, Hatchford End among them. The nearest of our city pages is Guildford, around 7 miles from Hatchford End.
Our nearest recent job to Hatchford End was on Between Streets, Cobham (KT11), about 3 miles north-east: installing a Mitsubishi Electric multi-split system in the main house: covering four bedrooms and the kitchen-living area: and a separate split system in the annexe, which is used as a home office and guest accommodation.
Here we cover the KT11 postcode area. Close by, we work in Martyr's Green (1 mile south-east), Hatchford (1 mile east), Downside (2 miles east), Wisley (2 miles north-west) and Pyrford Green (2 miles west). Further out, we also cover Guildford (7 miles south-west), Woking (6 miles west), Camberley (12 miles west) and Epsom (8 miles east).
Local landmarks in Hatchford End
Locally, jobs take us to houses, flats and workplaces close to The Black Swan pub and Manor Farm and the streets around them. The nearest railway station is Effingham Junction station, roughly 1.7 miles south-east. Nearby you will also find Send and Ripley History Society Museum (2.2 miles west) and Woking Community Hospital (4.8 miles west). Not far away are Boldermere Lake and Papercourt Marshes.
Towns and villages near Hatchford End
What else we do in Hatchford End
How it works
Our engineers arrive at the time agreed with you and check the plan with you first. Floors and furniture near the work are covered with dust sheets, and the electrics are made safe before any panel comes off. The work itself takes anything from a couple of days for air-to-air to the best part of a week for air-to-water with radiator changes. Work in Hatchford End is booked in advance at a time that suits you.
- Step one is understanding the house, how it’s heated today and what you’d like to change.
- The survey measures heat loss room by room and looks at radiators, hot water and the best spot for the outdoor unit.
- The price comes back fixed and in writing, with the grant and VAT shown line by line.
- The outdoor unit, the indoor equipment and the controls are installed and connected.
- Commissioning, MCS certification and a handover of the controls finish the job.
Before we arrive
- Find the manual or the paperwork for the system, if you have it
- Give us access to the outside wall, roof or yard where the outdoor unit sits
- Keep pets out of the rooms we’re working in
Ask for a quote
Photos are enough for some jobs; others need a visit first. Bigger systems, commercial sites and awkward pipe routes are normally surveyed on site. Either way, the quote is fixed before anything goes ahead.
Related advice
From one of our customers
“Excellent service from start to finish. Two wall-mounted units installed in our home. Clean, tidy work: they protected all the floors and left no mess. The systems work brilliantly. Would highly recommend.”
Sarah M., East Grinstead