Surrey · Heat pump installation
Heat pump installers in Fetcham
Air source heat pumps for Fetcham and the surrounding area: a survey or diagnosis, a fixed price, careful work and proper paperwork. Call for a fixed-price quote.
- Working out where a cylinder could go
- Moving away from fossil-fuel heating
- Checking eligibility for a heat pump grant
What we do, step by step
Think of the visit in three stages: look, put right and sign off. First we check the system or the space against the plan, then we do the work, and finally everything is tested, recorded and explained. The middle part takes longest, and that takes a few days for most air-to-water installations, with air-to-air systems often quicker. Photos of the room and the outside wall help us plan a job near Fetcham.
- We talk through your home, your current heating and what you want from a heat pump.
- A heat loss survey works out how much heat each room needs, and we look at the radiators, the cylinder space and where the outdoor unit could go.
- You get a fixed-price quote, with any grant you’re eligible for and the VAT explained.
- Installation covers the outdoor unit, the indoor connections and the controls.
- Commissioning, MCS certification and a handover of the controls finish the job.
Getting ready for the visit
- Keep pets out of the rooms we’re working in
- Make sure someone can let us in at the agreed time
- Make sure we can reach the outdoor unit, or where it will go
Getting a quote
Every quote shows the VAT clearly, and the rate that applies to your job is stated. VAT can differ between homes and businesses and between kinds of work, so we confirm it on the quote. For a fixed-price quote, call 07833 053749, or email if that’s easier.
Advice
Air source heat pumps in Fetcham
We begin with a room-by-room heat loss survey. That tells us how much heat the home needs, room by room so the system is sized to match. Guesswork leads to systems that are too big or too small. The work covers air-to-air heat pumps, homes heated by oil, LPG or gas and hot water cylinders, and common reasons people get in touch are choosing between air-to-water and air-to-air and ageing boilers that will need replacing.
Cottages and older homes near Fetcham can lose heat faster, so a proper heat loss calculation matters. Sometimes insulating first makes more sense.
Whatever the visit, you get a written record: commissioning details for an installation, a fault and repair note for a repair, or a record of the service. File it with the manual so it’s to hand next time.
- Location
- Fetcham (KT22, KT23)
- Wider area
- Surrey
- Approvals
- NICEIC approved, F-Gas certified, MCS
- Pricing
- Fixed after a survey or pictures
- Costs
- £8,000–£16,000 before the grant, 0% VAT on homes
- Enquiries
- Answered the same working day
- Call
- 07833 053749
- Reviewed
- 30 October 2026
Keeping the system healthy
To keep the system working properly:
- Keep radiators clear
- Leave space around the outdoor unit
- Find out the grant position at the survey
The warranty on the heat pump is the manufacturer’s, on its own terms. We explain the terms for your brand, including any servicing conditions.
Keep the outdoor unit clear of leaves, plants and stored items. Airflow is what it runs on, so keep it clear all year.
Air source heat pumps in Fetcham: the local picture
About 31% of homes across Fetcham and its surrounding area were built between the wars, according to VOA council tax data, and the 2021 Census found about 88% of households in detached or semi-detached houses. Whether the walls and loft have been insulated makes a real difference to the heat pump size for homes of that period. Finding room for the outdoor unit and a cylinder is seldom a problem in homes like these.
Live in one of the older houses around Church of St. Mary? Expect the survey to look closely at heat loss and at the building’s planning status. If your home is listed, like Polesden Lacey about 2.4 miles south, listed building consent comes before any heat pump work.
Fetcham is about 5 miles south-west of Epsom, in Surrey. Properties in Fetcham get the same service as everywhere we cover: a look at the job first, a fixed-price quote and written records at the end. Across Surrey, we cover 395 places, Fetcham among them. There’s also a page for Reigate, about 8 miles away.
Not far from Fetcham, a recent job of ours was on Randalls Road, Leatherhead (KT22), about 1 mile east: installing a Daikin multi-split system serving six offices and a boardroom.
Streets in the area include The Street, Bell Lane and Gatesden Road, and we cover them all. Our engineers cover all of the KT22 and KT23 postcode area for air source heat pumps. Other places close to Fetcham include Great Bookham (1 mile south-west), Leatherhead (1 mile east), Mickleham (2 miles south-east), Little Bookham (2 miles south-west) and Westhumble (3 miles south). Within a short drive, we also cover Guildford (10 miles west), Woking (10 miles west), Epsom (5 miles north-east) and Horley (11 miles south-east).
Around Fetcham
We fit and service air conditioning in homes and premises around River Mole LNR, Therfield School and Yehudi Menuhin School, among other places. The closest station to Fetcham is Leatherhead station, about 1.2 miles north-east of the centre. Nearby you’ll also find Headley Court (3.4 miles east) and Betchworth Castle (4.5 miles south-east). Green spaces nearby include Claremont Lake and Box Hill.
System by system
Heat loss surveys
The survey works out the heat needed room by room. Everything else is sized from it.
Radiators and underfloor heating
At lower water temperatures, radiators give out less heat, and the survey checks each one.
Safe owner checks
Before you call us about a fault, a few checks can save a visit: is the system in the right mode, is the set temperature sensible, are the remote’s batteries working and has the breaker tripped. If a breaker trips again after you reset it, leave it off and ring us on 07833 053749 or drop us a line.
On air conditioning, the filters in the indoor unit are usually the one part owners can clean, if the manual says so. With the power off, they lift out, can be vacuumed or rinsed and must be fully dry before they go back. On a heat pump, the equivalent is keeping the outdoor unit clear and checking the controls.
Towns and villages near Fetcham
More services for Fetcham
Fetcham questions
Do you cover smaller places like Fetcham?
Yes, and the size of the place makes no difference to how we work. Visits to smaller places are planned so the engineer arrives with what the job needs.
Will a heat pump in Fetcham need planning permission?
There’s no single answer: the building and the outdoor unit position decide it. The Fetcham Conservation Area is close to the centre of Fetcham. The permitted development rules for heat pumps leave out listed buildings and stop outdoor units going on road-facing walls or roofs in conservation areas. Anything outside the rules needs an application, and we raise it with Mole Valley council, which is usually the planning authority for Fetcham first.
Do you work on commercial properties?
Yes. From one rented home to commercial buildings, the approach is the same: survey or diagnosis, a fixed price and proper paperwork.
Which manufacturers do you install and repair?
The main ones, including Mitsubishi Electric, Daikin, Fujitsu, Panasonic, Toshiba, LG, Samsung, Mitsubishi Heavy Industries and Hitachi. For a new system, we suggest the make and model that suit the property and explain why.
Do you survey before quoting?
Yes. For simple jobs, photos and a few details can be enough, while larger systems and faults that need testing are seen on site.
Does the grant cover air-to-air heat pumps?
The air-to-air grant is £2,500, and only some homes qualify. It must replace fossil-fuel heating and meet the full heating demand of a home with an MCS certified installer.
Can I do any of the installation myself?
No, not the refrigerant side. The F-gas rules require certified companies and qualified engineers for it, and a new electrical circuit is notifiable building work unless a registered competent person does it.
A customer’s words
“Office air con broke down in the July heatwave. Called at 8am, engineer was here by noon and fixed within 2 hours. Brilliant emergency response. They now hold the service contract for the whole building.”
James T., Crawley, office manager