East Sussex · Heat pump installation
Heat pump installation in Etchingham, East Sussex
Our engineers work in Etchingham on air source heat pumps. A look at the job first, a fixed-price quote and written records at the end.
- Deciding on the outdoor unit position
- Deciding which kind of heat pump suits the home
- Not knowing whether a grant applies
Before you call an engineer
Leave the units and pipework where they are. Disconnecting a system means dealing with refrigerant, which only a qualified engineer can do, and the electrics need care too. If you need something moved, we can quote for it.
Owners can handle the everyday basics: keeping the outdoor unit clear, checking the mode and set temperature, and the routine cleaning in the manual. Opening up the units, the electrics and the refrigerant circuit are a job for us.
How we handle air source heat pumps in Etchingham
A heat pump takes heat from the outside air and moves it into your home with electricity running the compressor and fans. It works on the same principle as air conditioning, run the other way, and air-to-air heat pumps are sometimes simply called air conditioning. The work covers underfloor heating, hot water cylinders and radiator systems, and common reasons people get in touch are planning and permitted development questions and not knowing whether a grant applies.
If your home in or near Etchingham is heated by oil, LPG or electric heaters with no mains gas, the Boiler Upgrade Scheme adds an extra £1,500 until March 2027 for an air source or ground source heat pump, on top of the £7,500.
Some warranty terms depend on the system being serviced regularly by a qualified engineer. Where yours does, a regular service with us keeps that side in order and each visit is recorded.
- Place
- Etchingham (TN19)
- Wider area
- East Sussex
- Credentials
- NICEIC approved, F-Gas certified, MCS
- Price
- Fixed, in writing
- Price guide
- Air-to-water £8,000–£16,000 before any grant (0% VAT for homes)
- Phone
- 07833 053749
- Updated
- 30 October 2026
Towns and villages near Etchingham
What else we do in Etchingham
How the visit works
Think of the visit in three stages: look, put right and sign off. First we check the system or the space against the plan, then we do the work, and finally everything is tested, recorded and explained. Most of the time goes on the middle part, which takes from a couple of days to around a week, depending on the system and how much of the heating changes. We agree a date with you and plan the visit to Etchingham so we arrive with what’s needed.
- It starts with a conversation about the home, the existing heating and your plans.
- We survey the home room by room for heat loss, and check the emitters, hot water and outdoor unit position.
- You get a fixed-price quote, with any grant you are eligible for and the VAT explained.
- Installation covers the outdoor unit, the indoor connections and the controls.
- Once it’s running correctly, the MCS certificate is issued and we show you the settings.
Getting ready for the visit
- Mention any roof access, ladders or high-level work
- Make sure we can reach the consumer unit or fuse board
- Arrange for someone to be there to let us in
Getting a quote
Some jobs can be priced from photos, while others need a survey. Bigger systems, commercial sites and awkward pipe routes are normally surveyed on site. Either way, you get a fixed price before any work is booked.
Related advice
Homes in Etchingham and heat pumps
The last census (2021) found about 74% of households in detached or semi-detached houses. Finding room for the outdoor unit and a cylinder is seldom a problem in homes like these.
If your home is one of the older properties near The Parish Church of St Nicholas and St Mary, the survey checks whether it’s listed or in a conservation area before the outdoor unit position is chosen. Bateman's, roughly 2.8 miles south-west, is a reminder to check your home’s listing status: permitted development does not cover listed buildings.
Etchingham is about 11 miles north-west of Hastings, in East Sussex. If you need air source heat pumps in Etchingham, please give us a ring on 07833 053749 or fill in the contact form for a fixed-price quote. We work across London and the South East, including Etchingham. In East Sussex alone we list 289 places, and Etchingham is one. There’s also a page for Eastbourne, about 17 miles away.
The closest recent job we can point to from Etchingham was on High Street, Battle (TN33), about 7 miles south: installing two Samsung wall-mounted units in the dining room and a single unit in the kitchen preparation area.
If your postcode is in TN19, the property is within reach. If you need air source heat pumps at a property on High Street, Oxenbridge Lane and Church Hill or a nearby road, our engineers can take on the work. Places around Etchingham that are also on our list: Burgh Hill (1 mile north-east), Hurst Green (2 miles north-east), Silver Hill (2 miles east), Cooper's Corner (2 miles north-east) and Ticehurst (3 miles north-west). We also work in nearby towns such as Hastings (11 miles south-east), Bexhill-on-Sea (11 miles south), Hailsham (13 miles south-west) and Crowborough (12 miles west).
Landmarks near Etchingham
Typical jobs here are in properties near Robertsbridge Community College and the streets around them. There’s a railway station in Etchingham itself: Etchingham station. Well-known places in the area include Ticehurst House Hospital (3.3 miles north-west). Open spaces near Etchingham include Bewl Water.
When it’s something else
Before you book, it helps to know what’s not included:
- Getting planning permission or listed building consent on your behalf
- A grant for a home that does not meet the scheme rules
- Draught-proofing and insulation upgrades
If you’re not sure, just call us on 07833 053749, or email if that’s easier and we’ll give you a straight answer.
Parts of the system we cover
- Air-to-water heat pumps
- Hot water cylinders
- Air-to-air heat pumps
- Homes heated by oil, LPG or gas
- Radiator systems
- Underfloor heating
Etchingham: your questions answered
Is planning permission needed for a heat pump in Etchingham?
The answer turns on the property and where the outdoor unit would sit. Central Etchingham sits inside a conservation area. A heat pump on a house can be permitted development if it meets the conditions, including the MCS noise check, but not within the grounds of a listed building, and in a conservation area the outdoor unit can’t face a road. Where necessary, we check with Rother council, which is typically the planning authority for Etchingham.
Is Etchingham within the area you cover?
Yes, and the size of the place makes no difference to how we work. Visits to smaller places are planned so the engineer arrives with what the job needs.
Do you survey before quoting?
Yes. Every job is looked at first, either on a site survey or from photos and details for simple jobs. Then you get a fixed-price quote.
How much does an air source heat pump cost?
Air-to-water work is in the £8,000–£16,000 range (0% VAT on homes), with any grant still to come off. Where you land depends on the size of heat pump, any radiators that need changing and the hot water cylinder, and air-to-air systems are priced after a survey.
Who is responsible for leak checks?
Whoever operates the equipment, together with the technicians who service it. Systems below 5 tCO2e fall outside the set leak check intervals, while larger ones need checks at least every 12 months, or every 6 months from 50 tCO2e. We’ll work out which band applies to yours.
Do I get paperwork after the visit?
Yes. Each visit is written up, including F-Gas records for any refrigerant work. File them with the system’s paperwork.
Will you make a mess?
We start with protection: sheets over the floor and nearby furniture. Any drilling is agreed with you first, and we clear up the dust and offcuts when we finish.
Looking after your system
After the visit, a few habits help:
- Check what your manufacturer’s warranty asks of you
- Ask about the grant before you commit
- Keep the MCS certificate with the manufacturer’s paperwork
Handover includes the controls and how to get the best from a heat pump. Heat pumps tend to work best running steadily rather than in short bursts so we set the controls up with you.
Keep the outdoor unit clear of leaves, plants and stored items. Airflow is what it runs on so keep it unobstructed.
From one of our customers
“Excellent service from start to finish. Two wall-mounted units installed in our home. Clean, tidy work: they protected all the floors and left no mess. The systems work brilliantly. Would highly recommend.”
Sarah M., East Grinstead