East Sussex · Heat pump installation
Heat pump installation in Silver Hill, East Sussex
Air source heat pumps for Silver Hill and the surrounding area: diagnosis first, then a fixed-price quote, the work and written records. Ask us for a fixed-price quote.
- Questions about where the outdoor unit can go
- Deciding which kind of heat pump suits the home
- Checking eligibility for a heat pump grant
How we handle air source heat pumps in Silver Hill
Many air source heat pumps can be installed as permitted development in England, without a planning application. Conditions include a maximum outdoor unit size of 1.5 m³, compliance with MCS 020(a), use for more than cooling alone and a site outside the curtilage of a listed building. We check the rules for your property as part of the survey. We’re often asked to deal with replacing a combi boiler with a heat pump and an oil, LPG or gas boiler near the end of its life, on air-to-air heat pumps, air-to-water heat pumps and underfloor heating.
Homes around Silver Hill normally have room outside for a heat pump, so the design focuses on heat loss and radiators.
Nothing is signed off by word of mouth: commissioning details for an installation, a fault and repair note for a repair, or a record of the service. Keep it with the system’s paperwork so it’s to hand next time.
- Place
- Silver Hill (TN19)
- Region
- East Sussex
- Costs
- £8,000–£16,000 before the grant, 0% VAT on homes
- Accreditations
- F-Gas certified company, NICEIC approved, MCS
- Quote
- Fixed after a survey or pictures
- Call
- 07833 053749
- Checked
- 30 October 2026
Common questions in Silver Hill
Does the Boiler Upgrade Scheme cover homes in Silver Hill?
Silver Hill is in England, where the Boiler Upgrade Scheme runs. The amount depends on the type of heat pump, and the survey confirms which applies. We hold MCS certification, so the application is ours to make for you.
Do you cover smaller places like Silver Hill?
We do. Villages and hamlets get the same service as the bigger towns. Send a few details and photos, and we reply the same working day.
What does F-Gas certified mean?
F-Gas certification shows a company is approved to work on equipment containing fluorinated gases, such as the refrigerant in air conditioning and heat pumps. In Great Britain, that certification is a legal requirement, not an optional extra, and AirCon Doctor is certified.
Will skipping a service affect the warranty?
That depends on the brand. Where servicing is a condition, a missed service could give the manufacturer grounds to refuse a claim and we will tell you what your brand asks for.
Can you come out in an emergency?
Yes. There’s a 24/7 emergency line for breakdowns that can’t wait. Call 07833 053749 and tell us what’s happened.
Do you offer maintenance contracts?
Yes. Tell us what you have and how it’s used, and we’ll suggest a schedule with a fixed price. That can include the leak checks the F-gas rules require for larger systems.
Do you survey before quoting?
Yes. For simple jobs, pictures and a few details can be enough, while larger systems and faults that need testing are seen on site.
When to call us in Silver Hill
Air-to-air systems interest people who want cooling in summer as well as heating. They warm rooms directly through indoor units, and can cool them when it’s hot. Whether a grant applies depends on the scheme conditions.
These are the situations we see most often:
- Radiators that may be too small for a heat pump
- Planning and permitted development questions
- An oil, LPG or gas boiler near the end of its life
If your home is listed, like Bateman's about 4.4 miles west, listed building consent comes before any heat pump work.
What to look for in a quote
- Which brand and model they’re proposing, and why
- What the manufacturer’s warranty covers and for how long
- Whether the electrical work is done by a registered contractor, such as NICEIC approved
For landlords and property managers
Portfolio owners often want one contractor and one number. Our area covers Greater London and the South East, so a run of properties can go into one programme and kept to a regular schedule.
We also work for facilities teams in offices, schools and public buildings across East Sussex. Larger buildings can be done in stages to keep disruption down.
What happens on the day
On the day, we arrive at the time agreed with you and run through the plan before anything else. Dust sheets go down over floors and anything close to the work, and the electrics are made safe before any panel comes off. The work itself takes from a couple of days to around a week, depending on the system and how much of the heating changes. Rural lanes and tight entrances are worth mentioning before a visit to Silver Hill.
- First we talk through the property and the current system.
- We measure heat loss for every room.
- The design covers the heat pump, emitters, hot water and outdoor unit.
- A fixed-price quote explains the cost, the grant position and the VAT.
- Installation, commissioning and MCS registration complete the job.
Before we arrive
- Mention any parking restrictions near the property
- Clear a path to the units and the space around them
- Keep pets and children away from the work area
Getting a price
For a fixed-price quote, call 07833 053749 with the address and a few details about the rooms or units involved. A few photos make it quicker. You will hear back from us the same working day.
Read more
Air source heat pumps around Silver Hill
Silver Hill’s centre falls inside a designated conservation area. On the National Heritage List, around 11 entries fall within 0.5 miles of the middle of Silver Hill; Ingram House (grade II) is one. So the heat pump survey asks two extra questions here: is the home listed, and is it inside a conservation area? About 74% of households live in detached or semi-detached houses, according to the 2021 Census. Houses normally have space for an outdoor unit and a hot water cylinder.
Period properties close to Holy Trinity can suit a heat pump, though insulation and any heritage protection are checked first.
Silver Hill is about 10 miles north of Hastings, in East Sussex. From the centre of Silver Hill to the outskirts, we cover air source heat pumps, from small jobs to large ones. Silver Hill is one of 289 towns, villages and districts in East Sussex where we work. Our Eastbourne page covers places nearby (17 miles or so).
Our nearest recent job to Silver Hill was on High Street, Battle (TN33), about 6 miles south: installing two Samsung wall-mounted units in the dining room and a single unit in the kitchen preparation area.
Here we cover the TN19 postcode area. Close to Silver Hill, our area also takes in Hurst Green (1 mile north-west), Burgh Hill (1 mile north-west), Cooper's Corner (1 mile north), Etchingham (2 miles west) and Flimwell (3 miles north-west). Larger places within reach include Hastings (10 miles south), Bexhill-on-Sea (11 miles south), Hailsham (14 miles south-west) and Crowborough (14 miles west).
What’s near Silver Hill
We fit and service air conditioning in homes and premises around The White Horse Public House and Robertsbridge Community College. For rail, the closest station is Etchingham station, roughly 1.4 miles west of the centre. Well-known places in the area include Ticehurst House Hospital (4.4 miles north-west).
Places near Silver Hill
Also in Silver Hill
What you can do yourself, and what needs us
For air conditioning, cleaning the indoor unit’s filters is the main job owners can do, if the manual says so. They come out, get a gentle clean and go back only when they’re dry. For a heat pump, the main owner jobs are a clear outdoor unit and sensible control settings.
Owner care supports servicing; it doesn’t replace it. Simple care keeps the air moving through the system, but the refrigerant circuit, the electrics and the parts you can’t see still need an engineer at the interval the manufacturer recommends.
From one of our customers
“Very professional from the initial survey through to installation. The engineer explained everything clearly and the quote was exactly what we paid. Would not hesitate to recommend AirCon Doctor.”
David W., Haywards Heath