Greater London · Heat pump installation
East Village air source heat pumps
For air source heat pumps in East Village, one call is all it takes: diagnosis, fixed price, work and sign-off. An F-Gas certified company, NICEIC approved, on Checkatrade.
- Not knowing whether a grant applies
- Working out whether radiators need upsizing
- Questions about listed buildings or conservation areas
Common questions in East Village
Do you cover East Village for air source heat pumps?
Yes. We work across London and the South East from our base in East Grinstead, and East Village is part of that. To start, give us a ring on 07833 053749 or drop us a line with a few photos.
Can you fit air conditioning in a London flat in East Village?
In many cases, yes, once the lease and the building’s rules are checked. Permitted development rules for flats are tighter than for houses, so we check the outdoor unit position and give you the details to send to the freeholder or managing agent.
Can I fit air conditioning or a heat pump myself?
Anything that involves the refrigerant needs an F-Gas qualified engineer from a certified company. That is the law, not just our preference, and manufacturers expect it for their warranty too. We’re happy to quote for the full job, supply to commissioning.
What does an air-to-water heat pump cost?
For air-to-water, the price is £8,000–£16,000 (0% VAT on homes) before any grant. Eligible homes in England and Wales can get £7,500 through the Boiler Upgrade Scheme, and we confirm eligibility before you commit.
Will my radiators work with a heat pump?
That depends on the room’s heat loss and the radiator’s size. We check them all during the survey, so the quote covers any changes.
Can I get a grant for an air-to-air heat pump?
It can, as long as the system takes over the heating completely. An air-to-air heat pump can get £2,500 if it replaces the fossil-fuel heating, meets the full heating demand, is fitted by an MCS certified installer and is in a home; as an add-on to a boiler it does not qualify.
How much time does a heat pump install need?
The work takes a few days on site, depending on the cylinder, the radiators and the pipework involved. We confirm the timing after the survey, so give us a ring on 07833 053749 or use the quote form to arrange one.
About our air source heat pumps in East Village
Many air source heat pumps can be installed as permitted development in England, without a planning application. Conditions include a maximum outdoor unit size of 1.5 m³, compliance with MCS 020(a), use for more than cooling alone and a site outside the curtilage of a listed building. We look at the planning position for your home during the survey. If the problem is moving away from fossil-fuel heating and working out whether radiators need upsizing, we can sort it out.
Homes in East Village are often flats and terraces, where outside space is limited, which affects which heat pump suits. Air-to-water needs room for the outdoor unit and typically a cylinder, while an air-to-air system needs less space.
Whatever the visit, you get a written record: commissioning details for an installation, a fault and repair note for a repair, or a record of the service. Keep it with the system’s paperwork so it’s to hand next time.
- Location
- East Village (E15, E20, E9)
- Wider area
- Greater London
- Price
- Fixed after a survey or pictures
- Replies
- Same working day
- Prices
- £8,000–£16,000 before the grant, 0% VAT on homes
- Accreditations
- F-Gas certified, NICEIC approved, MCS
- Call
- 07833 053749
- Last updated
- 30 October 2026
When to call us in East Village
The Boiler Upgrade Scheme has made people ask whether their home could qualify. Whether you can get the grant depends on your home and the scheme conditions, so we check before you commit.
Keep an eye out for these signs:
- Choosing between air-to-water and air-to-air
- No space for a hot water cylinder
- Deciding on the outdoor unit position
If your home is listed, like Sutton House about 1.8 miles west, listed building consent comes before any heat pump work.
What to look for in a quote
- Whether testing, commissioning and paperwork are included
- Whether the price is fixed or an estimate
- Whose warranty applies, and on what terms
The process
Each visit runs to the same pattern: check the plan with you, put the dust sheets down, carry out the job, check the system and talk you through it. On site, the work takes a few days on site, depending on the cylinder, the radiators and the pipework involved. Photos of the room and where the outdoor unit could go let us plan most of a visit to East Village in advance.
- First we find out about the property, the heating you have now and what you’re hoping for.
- On the visit we calculate what every room loses on a cold day, then check the radiators, room for a cylinder and outdoor unit options.
- The price comes back fixed and in writing, with the grant and VAT shown line by line.
- Installation covers the outdoor unit, the indoor connections and the controls.
- Once it’s running correctly, the MCS certificate is issued and we show you the settings.
Getting ready for the visit
- Let us know where the consumer unit is
- Tell us about parking and loading
- Move furniture away from the wall where we will be working
How to get a quote
Getting a quote is straightforward. Call or email with a few details and we will come back to you the same working day. If we need to see the property first, we book a survey at a time that works for you.
Related advice
Homes in East Village and heat pumps
The Valuation Office Agency’s council tax figures show about 68% of homes in and around East Village were built in 2000 or later, and the 2021 Census found about 78% of households live in flats. Newer homes usually lose less heat, which tends to suit a heat pump well. A flat may have no room for a hot water cylinder, and the freeholder typically has a say on the outdoor unit, which can tip the choice towards air-to-air. For a London home, the outdoor unit position and the MCS noise check need careful planning.
For a home near Stratford International station, the survey looks at whether an air-to-water or air-to-air heat pump suits better.
East Village is about 1 mile north-west of Stratford, in Greater London. Homes and businesses alike in East Village, our engineers can help with air source heat pumps. We reply to enquiries the same working day and our emergency line runs 24/7. Our list for Greater London has 764 entries, and East Village is one.
Our nearest recent job to East Village was on Greenwich High Road, Greenwich (SE10), about 5 miles south: installing a Mitsubishi Electric wall-mounted unit in the retail area and a second unit in the stockroom and office.
Our engineers cover all of E15, E20 and E9 and the roads nearby. That includes properties on Angel Lane, Major Road and Forbes Lane and the roads around them. Close to East Village, our area also takes in Temple Mills (1 mile north-west), Stratford (1 mile south-east), Maryland (1 mile south-east), Hackney Wick (1 mile south-west) and Holloway Down (1 mile north-east). Within a short drive, we also cover London (5 miles south-west), City of Westminster (7 miles west), Marylebone (6 miles west) and Kensington (9 miles west).
Around East Village
In East Village, that means homes and buildings near Eton Manor Boys' Club, Mabley Green and Colegrave Primary School and the streets around them. East Village has its own railway station: Stratford International station. Nearby you’ll also find Tower of London (3.9 miles south-west) and Westfield Stratford City (less than half a mile south). Green spaces nearby include Tower Hill and Old Ford Island.
Aftercare tips
How well a system lasts depends on use and care. Here’s what we suggest:
- Avoid switching the heat pump on and off often
- Find out the grant position at the survey
- Book a yearly service
If anything does not seem right after installation, phone us on 07833 053749 and we will talk it through. A yearly service is a good habit.
Keep the outdoor unit clear of leaves, plants and stored items. It needs good airflow to collect heat from outside so keep it unobstructed.
What affects the cost of air source heat pumps
A fixed price needs a few facts first. We look at:
- The size of the job
- The pipe route between the units
- The type of system, from a single split to a larger system
Putting the work off seldom saves money. Small problems, from blocked filters to slow leaks, tend to get worse, and a system working harder than it should costs more to run. If you’re not sure what’s needed, call us on 07833 053749 or send an email and we’ll give you an honest view and a fixed price.
What to send for a quote
There’s no need for technical detail. It helps if you can send:
- A few photos of the room and the wall the unit is on, or will go on
- A close-up of the unit’s label showing the model number
- Where the outdoor unit is, or where you’d like it
Every quote shows the VAT clearly, with the rate that applies to your job. VAT can differ between homes and businesses and between kinds of work, so we confirm it in writing rather than guess. For a fixed-price quote, ring 07833 053749 or send an email.
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A customer’s words
“Excellent service from start to finish. Two wall-mounted units installed in our home. Clean, tidy work: they protected all the floors and left no mess. The systems work brilliantly. Would highly recommend.”
Sarah M., East Grinstead