Isle of Wight · Heat pump installation

Heat pump installation in Downend, Isle of Wight

F-Gas certified and NICEIC approved, we cover Downend for air source heat pumps. A fixed price before work begins, and a 24/7 emergency line.

  • Questions about the Boiler Upgrade Scheme
  • Wanting to stop using oil, LPG or gas for heating
  • Choosing between air-to-water and air-to-air

Need air source heat pumps in Downend?

When to call us in Downend

People also ask about air-to-air heat pumps because they heat and cool. They heat rooms through wall, floor or ceiling units and switch to cooling in warm weather. The grant only applies in some cases, so we check first.

If any of these sounds familiar, it’s worth a diagnosis:

  • No space for a hot water cylinder
  • Finding a place for the outdoor unit
  • Planning and permitted development questions

Older homes near St. George's Church may need extra checks for planning and heat loss before a heat pump is designed.

Comparing quotes

  • What paperwork you will receive afterwards
  • Whether a new circuit is included and who certifies it
  • Whose warranty applies, and on what terms

How to choose an air conditioning engineer

Air source heat pumps in Downend, done properly

Air-to-air heat pumps can qualify for a £2,500 Boiler Upgrade Scheme grant, but only in some cases. The system must replace the existing fossil-fuel heating and meet the home’s full heating demand, it must be installed by an MCS certified installer, and it must be in a home; adding it alongside a boiler does not qualify. We are often asked to deal with working out where a cylinder could go and questions about where the outdoor unit can go, on underfloor heating, radiator systems and homes heated by oil, LPG or gas.

Space for an outdoor unit is rarely an issue near Downend, so the design focuses on heat loss and radiators.

Warranty periods vary by brand and by product. Daikin, for example, gives a standard 2 years on split air conditioning, with longer extensions only on its air-to-water heat pumps. For any other brand, we explain the manufacturer’s terms on your quote.

Where
Downend (PO30)
Region
Isle of Wight
Price
A fixed price before we start
Certified
NICEIC approved, F-Gas certified, MCS
Response
On the working day you ask
Guide price
£8,000–£16,000 (0% VAT on homes), before the grant
Phone
07833 053749
Page updated
30 October 2026

What a heat pump looks like in Downend

The last census (2021) found about 61% of households in detached or semi-detached houses. Detached and semi-detached houses typically have room for the outdoor unit and a cylinder. Central Downend is inside a conservation area. Historic England lists about 3 buildings and structures within half a mile of the centre of Downend, including Hare and Hounds Public House (grade II). For a heat pump, permitted development doesn’t apply within the grounds of a listed building, and in a conservation area the outdoor unit cannot go on a wall or roof facing a road, so we check with the planning team at Isle of Wight council, which typically handles Downend where needed.

With Arreton Manor about 0.8 miles south, it’s worth asking whether your own home is listed before planning a heat pump.

Downend is about 2 miles east of Newport, in the Isle of Wight. Whether you are in the middle of Downend or further out, our engineers cover air source heat pumps, from a single room to a whole building. Count every place we list in the Isle of Wight and you reach 125, with Downend on the list. There’s also a page for Worthing, about 38 miles away.

All of PO30 is covered, from the main roads to the quietest streets. Whether you’re on Briddlesford Road and Long Lane or anywhere close by, we can help. Other places close to Downend include Arreton (1 mile south), Merstone (2 miles south), Blackwater (2 miles south-west), Shide (2 miles west) and Newchurch (2 miles south-east). Further out, we also cover Ryde (4 miles north-east), Cowes (5 miles north-west), Sandown (4 miles south-east) and Shanklin (5 miles south-east). Remote and island properties need a little more planning, so please mention your location when you ring 07833 053749 or use the quote form.

Local landmarks in Downend

Typical jobs here are in properties near The White Lion pub and the streets around them. Downend’s nearest station is Smallbrook Junction station, about 4.3 miles east of the centre. Other landmarks nearby include Carisbrooke Castle (3 miles west) and Whitecroft Hospital (2.7 miles south-west). Not far away are Brading Down and Briddlesford Nature Reserve.

Map of Downend © OpenStreetMap contributors

Pricing air source heat pumps in Downend

Typical ranges are on our prices page, and your quote is built on your job. What we look at:

  • Whether it’s a simple split or a larger system
  • A single visit or a regular plan
  • The electrical supply and whether a new circuit is needed

Height, access and the distance between the indoor and outdoor units can all change the price. Each of those is built into the quote, and the price is fixed before work begins.

Before you get in touch

What to send for a quote:

  • The outside wall, roof or yard where the outdoor unit sits or would go
  • Photos showing the indoor unit and the space around it
  • The make and model of the system, from the label

Photos are the fastest route to a quote: the room or the existing unit, the outside wall or roof where the outdoor unit sits or would go, and the label on any existing unit. Add the address and what you’d like done, and many jobs can be priced from that.

Your questions about air source heat pumps in Downend

Is Downend within the area you cover?

We do. Villages and hamlets get the same service as the bigger towns. Send a few details and photos, and we reply the same working day.

Does the Boiler Upgrade Scheme cover homes in Downend?

Downend is covered, as the scheme runs across England and Wales. It gives £7,500 towards an air-to-water or ground source heat pump, or £2,500 towards an air-to-air heat pump that replaces the fossil-fuel heating and meets the whole home’s heating need. We hold MCS certification, so the application is ours to make for you.

Will I get records for the system?

Yes. It’s the record a manufacturer or the next engineer will ask to see: the date, the work, and any refrigerant added or recovered.

How quickly will you reply?

On the same working day you contact us. Then we agree a date that works for you, and you get a fixed price before any work goes ahead.

How long will it take to install a heat pump?

A typical installation takes from a couple of days to around a week, depending on the system and how much of the heating changes. The programme is planned to keep time without heating short, and we explain it in advance.

How much does an air source heat pump cost?

An air-to-water heat pump costs £8,000–£16,000 (0% VAT on homes) before the grant. Eligible homes in England and Wales can get £7,500 through the Boiler Upgrade Scheme though not every home qualifies.

Are my radiators big enough for a heat pump?

It depends on each radiator and the room it heats. At the lower temperatures a heat pump uses, radiators need more surface, and the survey checks each one.

The process

Our engineers bring the tools, gauges and access equipment the job needs. All we ask is clear access to the units, or to where they’ll go, and to the consumer unit. On site, the work takes several days for an air-to-water system with a new cylinder, less for an air-to-air system. Visits to Downend are agreed with you in advance and planned so the job can be finished in one trip where possible.

  1. First we talk through the property and the current system.
  2. A heat loss survey is carried out, room by room.
  3. The design covers the heat pump, emitters, hot water and outdoor unit.
  4. You get a fixed price, with any grant and the VAT set out.
  5. We install, commission and register the system under MCS.

Getting ready for the visit

  • Tell us about parking and loading
  • Make sure someone can let us in at the agreed time
  • Clear access to the fuse board

How to get a quote

Want a quote for air source heat pumps? Please ring 07833 053749 or fill in the contact form and tell us about the job. We’ll talk you through the options and give you a fixed-price quote before you commit to anything.

Ask for a quote

Advice

Rented and managed buildings

Facilities teams in offices, schools and public buildings book us too across the Isle of Wight. Larger buildings can be done in stages around the people who use them.

Where a tenant occupies the property but the landlord owns the system, it’s worth checking the agreement for who looks after the system. We’re happy to deal with either side, and the paperwork can go to both.

A customer’s words

“Very professional from the initial survey through to installation. The engineer explained everything clearly and the quote was exactly what we paid. Would not hesitate to recommend AirCon Doctor.”

David W., Haywards Heath

F-Gas certified companyRefrigerant work done and recorded properly
NICEIC approvedElectrical work certified
MCS certifiedHeat pump installations
Checkatrade memberVetted trade directory
24/7 emergency lineBased in East Grinstead