Surrey · Heat pump installation
Chelsham air source heat pumps
Heat pump installation, in Chelsham and nearby. Ask us for a fixed-price quote, and we will reply the same working day.
- An oil, LPG or gas boiler near the end of its life
- Not knowing whether a grant applies
- Checking whether planning permission is needed
About our air source heat pumps in Chelsham
Until 31 March 2027, a heat pump installed in residential accommodation carries 0% VAT, with 5% from 1 April 2027. This is HMRC’s energy-saving materials relief, which applies to homes rather than businesses. For air-to-air systems, we confirm the VAT on your quote. This is general information, not tax advice. If the problem is choosing between air-to-water and air-to-air and an oil, LPG or gas boiler near the end of its life, we can help.
In a place like Chelsham, some homes are listed, because permitted development does not apply within the grounds of a listed building, so consent comes first.
The records are your system’s health record: what was fitted or found, what was done and when. If anything goes wrong later, it helps the next engineer and the manufacturer and it’s worth keeping safe.
- Location
- Chelsham (CR6)
- Wider area
- Surrey
- Price
- Fixed, in writing
- Accreditations
- F-Gas certified company, NICEIC approved, MCS
- Guide price
- £8,000–£16,000 before the grant, 0% VAT on homes
- Telephone
- 07833 053749
- Page updated
- 30 October 2026
Air source heat pumps in Chelsham: the local picture
About 70% of households live in detached or semi-detached houses, according to the last census (2021). Detached and semi-detached houses normally have room for the outdoor unit and a cylinder.
If your home is listed, like Addington Palace about 3 miles north, listed building consent comes before any heat pump work.
Chelsham is about 3 miles north-east of Caterham, in Surrey. Whether you are in the middle of Chelsham or further out, our engineers cover air source heat pumps, from small jobs to large ones. We cover 395 places across Surrey, large and small.
Our nearest recent job to Chelsham was on Godstone Road, Caterham (CR3), about 3 miles south-west: installing a Samsung multi-split system serving three bedrooms and a home office.
Chelsham Common and Chelsham Road and the roads off them are all inside our area. Every address in CR6 is covered. Nearby, we also cover air source heat pumps in Farleigh (1 mile north), Warlingham (1 mile west), Hamsey Green (1 mile west), Fickleshole (1 mile north-east) and New Addington (2 miles north). Further out, we also cover Epsom (10 miles west), Horley (11 miles south-west), Redhill (8 miles south-west) and Ewell (10 miles west).
Landmarks near Chelsham
Locally, jobs take us to houses, flats and workplaces close to Warlingham School, Ledgers Wood and Hare & Hounds pub and the streets around them. Chelsham’s nearest station is Woldingham station, about 1.9 miles south-west. Nearby you’ll also find Warlingham Park Hospital (within half a mile north) and East Surrey Museum (3 miles south-west). Green spaces nearby include Hutchinson's Bank and Nore Hill.
Questions from Chelsham
Does the Boiler Upgrade Scheme cover homes in Chelsham?
Yes, the scheme covers homes in England, including Chelsham, if they qualify. The amount depends on the type of heat pump, and the survey confirms which applies. The installer applies, and we’re MCS certified.
Is planning permission needed for a heat pump in Chelsham?
There’s no single answer: the building and the outdoor unit position decide it. Historic England lists about 4 buildings and structures within half a mile of the centre of Chelsham. A heat pump on a house can be permitted development if it meets the conditions, including the MCS noise check, but not within the grounds of a listed building, and in a conservation area the outdoor unit can’t face a road. Where necessary, we check with Tandridge council, which is normally the planning authority for Chelsham.
Do you survey before quoting?
Yes, every time. We diagnose before we treat: the survey tells us what the job needs and how to do it and the fixed price is built on it.
Will skipping a service affect the warranty?
That depends on the brand. Where servicing is a condition, a missed service could give the manufacturer grounds to refuse a claim, so we explain the terms on your quote.
Why does F-Gas certification matter?
F-Gas certification shows a company is approved to work on equipment containing fluorinated gases, such as the refrigerant in air conditioning and heat pumps. In Great Britain, that certification is a legal requirement, not an optional extra, and we hold it.
Do I need new radiators for a heat pump?
That depends on the room’s heat loss and the radiator’s size. The survey compares each radiator with the room’s needs, so the quote covers any changes.
Will you make a mess?
We start with protection: sheets over the floor and nearby furniture. Any drilling is agreed with you first, and we clear up the dust and offcuts before we leave.
Keeping the system healthy
Once we’ve finished, these simple steps help:
- Store the MCS certificate and warranty documents together
- Check what your manufacturer’s warranty asks of you
- Keep up with insulation and draught-proofing
Equipment warranties come from the manufacturer. We go through the conditions with you, including any servicing they ask for.
Book a service every year. Check the manufacturer’s terms, as they may include servicing conditions.
Pricing air source heat pumps in Chelsham
Some jobs are bigger than they look, and some smaller. The main factors:
- Whether we need access equipment for high-level work
- The type of system, from a single split to a larger system
- The brand, model and parts involved
Whatever the property, the quote works the same way: what’s needed, how we reach it, the parts and the labour. Ask for a fixed-price quote and we’ll go through it with you.
Before you get in touch
The more you tell us, the more accurate the quote. With your enquiry, please include:
- A photo of the consumer unit with the cover closed
- The make and model of the system, from the label
- The postcode and whether it’s a home, flat or business
VAT is set out clearly on every quote, with the rate that applies to your job. Homes, businesses and different kinds of work can be treated differently for VAT, so we confirm it in writing rather than guess. To get one, ring us on 07833 053749.
Do you need air source heat pumps in Chelsham?
Many enquiries start with a question about the Boiler Upgrade Scheme. Eligibility depends on the property, the system and the scheme rules, so we check before you commit.
Common reasons people call us include:
- Radiators that may be too small for a heat pump
- Comparing heat pump types
- Planning and permitted development questions
Period properties close to Church of St Mary the Virgin can suit a heat pump, though insulation and any heritage protection are checked first.
Before booking anyone
- Whose warranty applies, and on what terms
- Proof of F-Gas company certification
- Whether the quote is a fixed price
What we do, step by step
Everything the job needs comes with us, from tools and test equipment to ladders and dust sheets. You only need to give us clear access to the units, or their planned positions, and to the fuse board. The visit takes a few days for most air-to-water installations, with air-to-air systems often quicker. Photos of the existing unit help with repairs and servicing in Chelsham.
- We talk through your home, your current heating and what you want from a heat pump.
- We survey the home room by room for heat loss, and check the emitters, hot water and outdoor unit position.
- We send a fixed-price quote that shows the equipment, the grant position and the VAT.
- The outdoor unit, the indoor equipment and the controls are installed and connected.
- We commission the heat pump, complete the MCS paperwork and talk you through the controls.
How to prepare
- Plan for pets to be kept clear during the visit
- Make sure someone can let us in at the agreed time
- Tell us about any building rules, permits or sign-in
Getting a quote
Quotes do not take long. Call or email with a few details and we will come back to you the same working day. If we need to see the property first, we book a survey at a time that works for you.
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Nearby places to Chelsham
More services for Chelsham
What a customer said
“Office air con broke down in the July heatwave. Called at 8am, engineer was here by noon and fixed within 2 hours. Brilliant emergency response. They now hold the service contract for the whole building.”
James T., Crawley, office manager